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Shangri-La Eros, New Delhi

Luxury hotel with full-service spa, connected to a shopping center, near India Gate

  • Free WiFi and free parking
From
Rs4,950

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  • Shangri-La Eros, New Delhi
  • Shangri-La Eros, New Delhi
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  • Shangri-La Eros, New Delhi
Shangri-La Eros, New Delhi. Image 1 of 90.
1 / 90Shangri-La Eros, New Delhi
19, Ashoka Road, New Delhi, 110001, Delhi N.C.R, India
9.2.Superb.
  • The gym was shut on Monday’s but not mentioned anywhere on their website nor yours.Room…

    Jul 17, 2021

  • This is a one day business Trip. It is quite pleasant @ culm ambience. Breakfast was very…

    Apr 11, 2021

See all 465 reviews

Official standards

This property advises that it adheres to Shangri-La Cares (Shangri-La) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Quiet
Dining options
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 320 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Private bathroom

What’s around

  • In Connaught Place
  • India Gate - 20 min walk
  • Rashtrapati Bhavan - 32 min walk
  • Lodhi Garden - 2.4 mi / 3.8 km
  • Jama Masjid - 2.7 mi / 4.3 km
  • Chandni Chowk - 3.1 mi / 5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Horizon Deluxe, Room, 1 King Bed
  • Executive Suite
  • Deluxe Room, 2 Twin Beds
  • Horizon Deluxe, Room, 2 Twin Beds
  • Horizon, Premier Room, 1 King Bed
  • Premier Room, 1 King Bed

Location

19, Ashoka Road, New Delhi, 110001, Delhi N.C.R, India
  • In Connaught Place
  • India Gate - 20 min walk
  • Rashtrapati Bhavan - 32 min walk

What’s around

Landmarks

  • In Connaught Place
  • India Gate - 20 min walk
  • Rashtrapati Bhavan - 32 min walk
  • Lodhi Garden - 2.4 mi / 3.8 km
  • Jama Masjid - 2.7 mi / 4.3 km
  • Chandni Chowk - 3.1 mi / 5 km
  • Red Fort - 3.6 mi / 5.7 km
  • Humayun's Tomb - 4.1 mi / 6.6 km
  • Swaminarayan Akshardham Temple - 6.1 mi / 9.8 km
  • Lotus Temple - 8.4 mi / 13.5 km
  • Qutub Minar - 8.6 mi / 13.9 km

Getting around

  • Indira Gandhi International Airport (DEL) - 40 min drive
  • New Delhi Tilak Bridge Station - 4 min drive
  • New Delhi Sadar Bazar Station - 5 min drive
  • New Delhi Shivaji Bridge Station - 5 min drive
  • Patel Chowk Station - 10 min walk
  • Central Secretariat Station - 14 min walk
  • Rajiv Chowk Station - 18 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 320 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 2:00 PM-1:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Hindi

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Tamra - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Mister Chai - This café specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Sorrento - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Shang Palace - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Grappa - This bar specializes in Mediterranean cuisine. Open daily.

Small print

Also known as

  • Eros Hotel
  • Shangri-La s Eros New Delhi
  • Shangri La's Eros Hotel New Delhi
  • Shangri La's Eros Hotel
  • Shangri La's Eros New Delhi
  • Shangri La's Eros
  • Shangri-La's Eros Hotel New Delhi
  • Shangri-La's Eros Hotel
  • Shangri-La's Eros New Delhi
  • Shangri-La's Eros
  • Shangri La’s Eros Hotel New Delhi
  • Eros Hotel New Delhi
  • Shangri Eros, Delhi Delhi
  • Shangri-La Eros, New Delhi Hotel
  • Shangri La's Eros Hotel New Delhi
  • Shangri-La Eros, New Delhi New Delhi
  • Shangri-La Eros, New Delhi Hotel New Delhi
  • Eros New Delhi
  • Eros New Delhi Hotel
  • Hotel Eros
  • Hotel Eros New Delhi
  • Shangri-La s Eros
  • Shangri-La s Eros Hotel
  • Shangri-La s Eros Hotel New Delhi

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for INR 1500 per night

Buffet breakfast is offered for an extra charge of INR 2124 for adults and INR 1062 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 3150 per room (one-way)

Policies

The listed child breakfast fee applies to guests age 11 and younger.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shangri-La Eros, New Delhi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 1:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views. Nearby restaurants include Sorrento (4-min walk), eau de Monsoon (5-min walk), and Spice Route (7-min walk).
  • Yes, an airport shuttle is available. The charge is INR 3150 per room one-way.
  • Shangri-La Eros, New Delhi has a spa and an outdoor pool, as well as a 24-hour health club and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Excellent

    2 night business trip, Jun 29, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Very impersonal

    It took inordinately long for check in. Even the scanning machine was inoperative to take copy of my identity card.

    Indrajit, 1 night business trip, Mar 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice memorable

    Mahesh, 1 night trip, Mar 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Hospitality minus essential 5 star facilitie

    The facilities, hospitality and services were top-notch - ShangriLa reputation. my two disappointments were the Business Center was closed (so many months after lockdown)! and the fabled ShangriLa breakfast menu that I have enjoyed all over Asia was missing.

    ShashiKiran, 2 night trip, Mar 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Very good Hotel. Great value

    Hotel & food is very good. They need to quality check their power outlets and TV connections

    Anees, 3 night business trip, Feb 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It is a good hotel good service clean room attendant are very polite and helpful

    Hashmat, 3 night trip, Feb 20, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    No television was working and no one has picked the phone for first 30 minutes. i came to reception and informed to officer but no one has visited. no space for dinner because all the restaurants were occupied for party and other reason

    Rajendra, 1 night business trip, Feb 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    Amazing stay as expected. Everything up to the mark .

    Sandeep, 1 night family trip, Jan 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good Hotel to stay if present tariff prevails

    Yes may stay was pleasant enough & could rest well to attend my meetings priductively.

    G, 1 night business trip, Dec 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Ok

    Sandeep, 1 night family trip, Nov 1, 2020

    Verified Hotels.com guest review

See all 465 reviews