6/10 Good
24 June 2023
The only thing we didn’t like about this hotel is that we make reservation thinking it was all inclusive resort but isn’t . We end up paying much more than the rate we got on Expedia for this hotel. The room had a sea view but the AC didn’t work properly so we had a hard time sleeping . Food overall it is decent but the drinks are not cold and they don’t serve ice . Private beach on premises but don’t expect servers to give you drinks etc ( you have to walk to the hotel to get drinks or water ) we asked for room service and we never got someone to answer the phone so don’t expect good service unfortunately. They need to update this hotel especially the rooms and provide the guests a better experience . I’m from Florida USA and also spend lots of time in the Dominican Republic for Vacation and Definetly the concept of “ all inclusive “ it’s completely different .. this is not a 5 star hotel resort . They need better personal trained and if they advertise as a 5 star resort they need to raise their standards. We traveled with family ( total of 4)
Muzaffer
Muzaffer, 4-night family trip
Verified Expedia guest review