Guests
All properties in Lapu-Lapu, Central Visayas, Philippines

Shangri-La Mactan, Cebu

Lapu-Lapu beachfront resort with 5 restaurants and spa

  • Free WiFi and free parking
From
Rs9,569

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
Pool. Image 1 of 134.
1 / 134Pool
Punta Engano Road, Lapu-Lapu, 6015, Cebu, Philippines
9.0.Superb.
  • The waterpark was closed so they gave us a free meal. However, I think that closing the…

    Jan 18, 2021

  • Shangrila never disappoints. No doubt it is the best beach resort in Mactan. My mom and I…

    Jan 4, 2021

See all 1,023 reviews

Official standards

This property advises that it adheres to Shangri-La Cares (Shangri-La) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Convenient
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 530 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools

Feel at home

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)

What’s around

  • On a private beach
  • Magellan Shrine - 9 min walk
  • Mactan Marina Mall - 4.1 mi / 6.6 km
  • Cebu Yacht Club - 4.3 mi / 6.9 km
  • Gaisano Grand Mall Mactan - 4.7 mi / 7.6 km
  • Lapu-Lapu City Hall - 5.2 mi / 8.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Sea View
  • Deluxe Room, 2 Twin Beds, Sea View
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Ocean Wing Ocean Club King
  • Ocean Wing Ocean Club Twin
  • Ocean Wing Premier Room King
  • Ocean Wing Premier Room Twin
  • Ocean Wing Panorama Suite King
  • Ocean Wing Panorama Room King
  • Main Wing Deluxe Family Room

Location

Punta Engano Road, Lapu-Lapu, 6015, Cebu, Philippines
  • On a private beach
  • Magellan Shrine - 9 min walk
  • Mactan Marina Mall - 4.1 mi / 6.6 km

What’s around

Landmarks

  • On a private beach
  • Magellan Shrine - 9 min walk
  • Mactan Marina Mall - 4.1 mi / 6.6 km
  • Cebu Yacht Club - 4.3 mi / 6.9 km
  • Gaisano Grand Mall Mactan - 4.7 mi / 7.6 km
  • Lapu-Lapu City Hall - 5.2 mi / 8.4 km
  • J Centre Mall - 7.9 mi / 12.8 km
  • Mactan Doctors' Hospital - 4.4 mi / 7 km
  • The Outlets at Pueblo Verde - 5.1 mi / 8.3 km
  • Gaisano Island Mall Mactan - 5.4 mi / 8.7 km
  • Our Lady of the Rule Church - 6.4 mi / 10.4 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 25 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 530 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Miniature golf on site
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Golfing nearby
  • Parasailing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages Spoken

  • Chinese
  • English
  • Filipino
  • Japanese
  • Korean
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Miniature golf on site
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Small print

Also known as

  • Mactan Resort
  • Shangri-La`s Mactan Hotel Lapu Lapu
  • Shangri-La`s Mactan Resort And Spa
  • Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
  • Shangri-La's Mactan Resort Lapu Lapu
  • Shangri-La's Mactan Lapu Lapu
  • Shangri La's Mactan Resort Spa
  • Resort Mactan
  • Shangri-La Mactan, Cebu Resort
  • Shangri La's Mactan Resort Spa
  • Shangri-La Mactan, Cebu Lapu-Lapu
  • Shangri-La Mactan, Cebu Resort Lapu-Lapu
  • Shangri-La's Mactan Resort Lapu-Lapu
  • Shangri-La's Mactan Lapu-Lapu
  • Shangri-la's Resort
  • Shangri La Cebu
  • Shangri La Mactan
  • Shangri Las Mactan Hotel
  • Shangri Las Mactan Lapu

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Full breakfast is offered for an extra charge of PHP 1456 for adults and PHP 728 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of PHP 200 per person (one way)

Shopping center shuttle service is offered for an extra charge

Policies

Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

Deposit: PHP 5000.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shangri-La Mactan, Cebu does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 5 onsite restaurants. Nearby restaurants include Hola España (3-min walk), Acqua (4-min walk), and Giuseppe Pizzeria and Sicilian Roast (5-min walk).
  • Yes, an airport shuttle is available. The charge is PHP 200 per person one way.
  • No, this resort doesn't have a casino, but Waterfront Cebu City Casino (7.9 mi) is nearby.
  • Have fun with onsite activities like kayaking, sailing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Shangri-La Mactan, Cebu also has 3 bars, a private beach, and a sauna, as well as a steam room, an arcade, and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Awesome Sand and Beach

    This is our third stay and I must admit I am still impressed. I love the BEACH ❤️❤️❤️

    Peter Van, 1 night trip, Dec 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was very nice place for stay

    Beach was nice. Food was good. Room was nice. Pool was good too.

    2 night family trip, Dec 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing staycation!

    It was amazing as usual! World class amenities and service!

    Margie, 1 night family trip, Oct 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I love everything about this hotel except that they lack some toiletries but overall it’s perfect. The staff are so awesome!! Our departure flight was scheduled late so they let us extend our stay for free before checking out!! And even upgraded our room. Will definitely come back.

    1 night family trip, Mar 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The property location was really impeccable. The staff was very hospitable and food was good to the palate. The unavailability of other facilities and also some technical issues.

    Liza, 6 night family trip, Mar 5, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Nice workers and nice facility.. beach area had plenty of chairs/umbrellas so as the pool area

    1 night family trip, Feb 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful location, great amenities, great food. The marine sanctuary made for an amazing snorkeling experience. The staff are wonderful and attentive. The rooms are nice and spacious. However, I wish they had renovated the bathrooms. It looked exactly the same from 20 years ago.

    D, 1 night family trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Location, grounds everything about this resort to me is perfect! Staff - super friendly

    Josie, 3 night trip with friends, Feb 17, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Disappointed by Shangri-la

    This Shangri-la used to be great but those days are gone. Not a 5 star hotel anymore. It us a 3.5 star now and front desk. It feels like a sub-par 3 star disney resort with kids uncontrolled yelling all over the pool and property. Check-in is worst in any Asia Shangri-la. Big lines at breakfast and birds and flies all over your food when you go away for a minute. Cheap coffee and a high cost for everything absolutely everything is charged in this hotel. Never again! Many other better hotels in cebu and Philippines

    1 night trip, Feb 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The location was amazing, beautiful beaches and great spots to snorkel. The food was also very good as well.

    Vincent, 4 night romance trip, Feb 1, 2020

    Verified Expedia guest review

See all 1,023 reviews