Best Western Okemos/East Lansing Hotel & Suites

Photo gallery for Best Western Okemos/East Lansing Hotel & Suites

Primary image
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Best Western Okemos/East Lansing Hotel & Suites

Best Western Okemos/East Lansing Hotel & Suites

2.5 star property
Suburban Okemos hotel with indoor pool

8.6/10 Fabulous

1,004 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
2209 University Park Dr, Okemos, MI, 48864
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Picnic area
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Michigan State University - 6 min drive

Getting around

  • Lansing, MI (LAN-Capital Region Intl.) - 18 min drive
  • East Lansing Station - 9 min drive

About this property

Best Western Okemos/East Lansing Hotel & Suites

When you stay at Best Western Okemos/East Lansing Hotel & Suites, you'll be within a 10-minute drive of Michigan State University. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. The helpful staff and location get good marks from fellow travelers.

Languages

English, Filipino, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 80 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–9:00 AM

Working away

  • 24-hour business center
  • Conference space (1500 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Languages

  • English
  • Filipino
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per week

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Holiday Inn Express Hotel Lansing-Okemos Msu Area
Holiday Inn Express Lansing-Okemos Msu Area
Holiday Inn Express MSU Area Hotel
Best Western Okemos/East Lansing Hotel Okemos
Best Western Okemos/East Lansing Hotel
Best Western Okemos/East Lansing Okemos
Best Western Okemos/East Lansing
Holiday Inn Okemos
Okemos Holiday Inn
Holiday Inn Express Okemos
Best Western Okemos/East Lansing Hotel & Suites Hotel
Best Western Okemos/East Lansing Hotel & Suites Okemos
Best Western Okemos/East Lansing Hotel & Suites Hotel Okemos
Holiday Inn Express Hotel And Suites Lansing-okemos (msu Area)

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

2/10 Poor

If you have issues with mold, this is NOT for you.
The hotel had mold and we couldn't stay there and it was difficult to figure out how to get our money back immediately after checking in and walking down to the room and back.
Stephanie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed the stay
No complaints. Room was clean. Nice shower. Beds were comfortable. Traveled with 2 pre-teen boys and 2 teenage girls and the 2 queen bed suite was roomy enough. Got extra towels from the front desk and kindly delivered 2 extra pillows right away. Pool was enjoyable. Breakfast was plenty. Will stay here again.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Don’t stay here!
Totally disappointed! After calling four different times to make sure my son’s family and I had adjoining rooms (and I was told we did by hotel staff) we were placed in adjoining rooms. Just a lame apology. Pool towels were bath mats! Not even a decent towel!
Michele, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

I would like to get some kind of refund , first when I check in they gave me a room that was not ready then we had to move to a different room and after that as we were going to sleep there was blood on the bed sheets
Sixtos, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Run down, didn’t grant adjoining room request.
Chose this hotel because of the adjoining rooms because we have little kids and wanted help from grandma in an attached room. We made the request for adjoining rooms several times. Grandma checked in one night prior to us and confirmed the request yet again and was assured we would get one. However when we checked in, our request was not granted. Staff were unprofessional. Rooms were run down/old and felt grungy. Used the gym but the bathrooms in the gym area were like a horror show- absolutely disgusting. Kids at least liked the pool. Would not stay again.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Vedesh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean Room, Friendly Staff, Good Breakfast
Rebecca, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sue, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Bad final morning
We had 3 rooms booked. Check out time is 11 am. We started loading the car at 9:30 am with most of our room. We went to help load the other 2 rooms and came back to finish at 10:15 am. The housekeeper told us she had taken my wife's laptop and cords down to the front desk. They also threw Say drinks we had ready for our trip. My wife's laptop was her work laptop with privTe information on it. We hadnt turned in the keys, so i dont know why they were already in there cleaning before checkout time. Really unhappy with that part. They also didnt do house cleaning and there was a bag of trash with whay smelled like baby wipes down the hall thay didnt get picked up. The room was nice and so was the pool. The front desk guy said when we checked in thay 2 of the 3 mornings waz grab and go breakfast, but it turned out to be a full breakfast.
Diane, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

I stayed 3 nights and never had my room cleaned. The hallway smelled like sewage on Sunday night.
Deanne, 3-night trip
Verified Hotels.com guest review