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All properties in Madrid, Community of Madrid, Spain

Petit Palace Alcalá

Upscale hotel, steps from Casino de Madrid

  • Free WiFi
From
Rs6,840

Property renovations and closures

  • This property is closed from August 28 2020 to April 28 2021 (dates subject to change).

Image gallery

  • Petit Palace Alcalá
  • Petit Palace Alcalá
  • City View
  • Mini Refrigerator
  • Petit Palace Alcalá
Petit Palace Alcalá. Image 1 of 63.
1 / 63Petit Palace Alcalá
8.4.Very good.
  • Gat staff, awesome location. Walking distance to everything!!

    Mar 9, 2020

  • The location is great and the staff was very helpful and friendly! And they help us with…

    Jan 14, 2020

See all 165 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Dining options
Shopping
Transport options
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 58 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Free use of bicycles
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Hydromassage showerhead
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Madrid Centro
  • Casino de Madrid - 1 min walk
  • Sala Alcala 31 - 1 min walk
  • Tourist Information Center - 1 min walk
  • San Fernando Royal Academy of Fine Arts - 2 min walk
  • Real Casa de la Aduana - 2 min walk
This property is closed from August 28 2020 to April 28 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room
  • Quadruple Room
  • Triple Room
  • Small Room, Interior View
  • Superior Double Room

Location

  • In Madrid Centro
  • Casino de Madrid - 1 min walk
  • Sala Alcala 31 - 1 min walk

What’s around

Landmarks

  • In Madrid Centro
  • Casino de Madrid - 1 min walk
  • Sala Alcala 31 - 1 min walk
  • Tourist Information Center - 1 min walk
  • San Fernando Royal Academy of Fine Arts - 2 min walk
  • Real Casa de la Aduana - 2 min walk
  • Banco Hispano Americano - 3 min walk
  • Edificio Grassy - 4 min walk
  • Fountain of Neptune - 8 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive
  • Madrid Recoletos Station - 13 min walk
  • Madrid (XOC-Atocha Train Station) - 22 min walk
  • Atocha Cercanías Station - 22 min walk
  • Sevilla Station - 1 min walk
  • Gran Via Station - 4 min walk
  • Sol Station - 5 min walk

At a glance

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Room service (during limited hours)

Things to do

  • Free bicycles on site

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart TV
  • Digital TV channels
  • Tablet computer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • Petit Palace Alcala Torre Hotel Madrid
  • Petit Palace Alcalá Torre
  • Petit Palace Alcalá Hotel
  • Hotel Petit Palace Alcalá
  • Petit Palace Alcalá Hotel
  • Petit Palace Alcalá Madrid
  • Petit Palace Alcalá Hotel Madrid
  • Petit Palace Alcala Torre Madrid
  • Hotel Petit Palace Alcalá Madrid
  • Petit Palace Alcalá Madrid
  • Petit Palace Alcalá
  • Petit Palace Alcalá Hotel Madrid
  • Hotel Petit Palace Alcalá Torre Madrid
  • Hotel Petit Palace Alcalá Torre
  • Petit Palace Alcalá Torre Madrid

Optional extras

Continental breakfast is offered for an extra charge of EUR 9 for adults and EUR 9 for children (approximately)

Policies

This property offers central heating or air conditioning, depending on the season.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Petit Palace Alcalá does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from August 28 2020 to April 28 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Yes, pets are welcome. Food and water bowls are available.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Mercado de la Reina (3-min walk), Janatomo (3-min walk), and La Rollerie (3-min walk).
  • No, this hotel doesn't have a casino, but Casino de Madrid (1-min walk) and Casino Gran Via (3-min walk) are both nearby.
  • Have fun during the warmer months with activities such as cycling.
8.4.Very good.
  • 8.0.Very good

    Great location

    Location was key.Room had a column right by the side of the bed and that was annoying.

    Celia, 2 night romance trip, Oct 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice!

    Excellent

    Mark, 2 night trip, Sep 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location close of everything, staff are so helpful and they go extra mile to help the customers, I would definitely stay this hotel if I visit Madrid again.

    2 night trip, Aug 6, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Awesome place close to Sol

    Perfect location Breakfast very good Room Excellent Hallways were musty though

    Peter, 2 night romance trip, Aug 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Todo perfecto ! Muy buena ubicación y habitaciones renovadas

    3 night family trip, Aug 3, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The hotel is an excellent location, very clean and friendly staff. The only thing I would of liked is tea/coffee facilities in the rooms

    2 night family trip, Aug 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The room was very dark. The window looked out on to a brick wall

    3 night romance trip, Jun 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location & one of the best showers in Europe

    Location was excellent. The place was super clean and had an incredible shower for Europe.

    John, 3 night family trip, Jun 2, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    A great location and a cute small place

    The hôtel lives up to its name. Everything is small even the elevators. So we could not fit our luggage and two of us in them at the same time. The room we had was also very small but the bathroom was very nice. The decor is cute and the service is amaizing. The best thing of this hotel is that is 5 min walking distance to Puerta del Sol and 7-10 min to Plaza Mayor and off course the service, especially a young man James who goes out of his way to make you feel cared for

    ERNESTO, 1 night romance trip, May 27, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Staff is very friendly and location is great. The building is in regular condition. The room was tiny, with a column in the middle. Bathroom was OK.

    2 night business trip, May 26, 2019

    Verified Expedia guest review

See all 165 reviews