8/10 Very good
11 March 2023
not charged agreed upon rate
Although my stay was very good, I was not charged what I booked - I was charged more and there seems to be no easy way to contact hotels.com or the hotel to resolve. The system was down when I checked out, so I don't even have a detailed receipt to book for reimbursement.
4-night business trip
Verified Hotels.com guest review