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Alma y Mar Suites

Photo gallery for Alma y Mar Suites

Front of property
Premium Suite | Balcony
Standard Double Room | In-room safe, individually decorated, individually furnished, free WiFi
Standard Double Room | In-room safe, individually decorated, individually furnished, free WiFi
Standard Double Room | In-room safe, individually decorated, individually furnished, free WiFi

Overview of Alma y Mar Suites

Alma y Mar Suites

3.0 star property
City-center hotel within easy reach of Quinta Avenida

7.8/10 Good

158 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • 24/7 front desk
The price is ₹3,573
Price available on 08/12/2022
Map
Calle 26 Nte, Mza 59, Lt. 03, No. 320, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • Near the beach
  • Beach towels
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Water dispenser
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach - 1 min drive
  • Playa del Carmen Maritime Terminal - 9 min drive
  • Playacar Golf Club - 6 min drive
  • Xplor Theme Park - 18 min drive
  • Xcaret Eco Theme Park - 21 min drive
  • Ferry to Cozumel - 25 min drive
  • Tres Rios Ecopark - 13 min drive
  • Maroma Beach - 27 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km
  • Airport shuttle

Restaurants

  • Romagna Mia - 2 min walk
  • Maiz De Mar - 2 min walk
  • Texas Bbq Co. - 2 min walk
  • Byblos - 2 min walk
  • El Muelle - 3 min walk

About this property

Alma y Mar Suites

Alma y Mar Suites offers an airport shuttle and a great location, putting you within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Free perks include WiFi and continental breakfast daily between 8:00 AM and noon. Also, this hotel is 6.1 mi (9.9 km) from Xplor Theme Park. Fellow travelers love the helpful staff and overall value.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–noon
  • Water dispenser

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 1999
  • Terrace

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Condohotel El Patio
Condohotel Patio
Condohotel Patio Condo
Condohotel Patio Condo El
CondoHotel El Patio Riviera Maya/Playa Del Carmen, Mexico
El Patio Apartments Apartment Playa del Carmen
El Patio Apartments Playa del Carmen
El Patio Hotel Playa del Carmen
El Patio Playa del Carmen
El Patio Hotel
Quinta Noraa
El Patio Hotel Suite

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Alma y Mar Suites?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
How much does it cost to stay at Alma y Mar Suites?
As of 5 December 2022, prices found for a 1-night stay for 2 adults at Alma y Mar Suites on 8 December 2022 start from ₹3,573, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Alma y Mar Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Alma y Mar Suites?
Sorry, there's no onsite parking at Alma y Mar Suites.
What are the check-in and check-out times at Alma y Mar Suites?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Alma y Mar Suites?
Yes. Nearby restaurants include Ah Cacao Chocolate Café (3-min walk), El Mediterraneo Restaurant (4-min walk), and Bella Italia Pizzeria (4-min walk).
What's the area around Alma y Mar Suites like?
Alma y Mar Suites is in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach. Travelers say that the hotel is in a great location.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.3/10

Staff & service

6.6/10

Amenities

7.7/10

Property conditions & facilities

7.3/10

Eco-friendliness

8/10 Very good

Good bang for your bucks
Simple clean room that has AC and TV Bathroom kinda dated but water was hot and for $23 a night I think it was great for that price I would definitely stay there again if I was to return
Rachel, 10-night trip
Verified Hotels.com guest review

4/10 Fair

The room had a foul smell and was extremely dusty. Luckily i was only there for 1 night. This is definitely a 2 star property at best. Try soul beach or hacienda paradise for a similar price
Samantha, 1-night romance trip
Verified Expedia guest review

4/10 Fair

I knew because of the price this would not be a 4 star hotel Which was fine but what wasn't fine was the fact that the first room they put us in smelled like sewer and mold so I asked to be moved. Once we moved to different room that had a balcony thank goodness so we could leave the windup open to elevate the constant smell of the sewer. There were nit blankets for the bed only a top sheet, no hot water in the bathroom sink and when we asked for more towels we were told there weren't any because the maids had not brought them back from the laundry. When we are going to the beach we asked for beach towels which the info on the hotel said were included we were told there weren't any. The only thing good about this hotel is the location it's right in the middle of the tourist strip on 5th other then that it's not worth the price.
Renee, 7-night romance trip
Verified Expedia guest review

2/10 Poor

THEFT from housekeeping. I hate to leave a review like this, but feel like it's important to note. Everything was good here, until I realized cash was missing from my bag on the last day. No one was in my room except housekeeping. I understand I should've put my cash in the safe, but still, there is no other explanation than someone who worked there stole. I'm certain. The hotel wouldn't do anything about it, and it definitely put a damper on my stay here.
Keith, 7-night trip
Verified Expedia guest review

6/10 Good

Strange story… We arrived at Alma Y Mar Suites to learn they did not have a room for us, despite the fact that we had made a reservation several months earlier. They had even messaged us earlier in the day asking what time we would arrive. We assured them that we would be arriving around 3 PM. But upon arrival, their system did not have a room for us. They offered to put us up in another hotel, but suggested that we would need to provide our own transportation to get there. After much insistence, the person at the desk finally agreed to pay for our cab fare, and actually walked with us to the street corner to hail and pay for the cab. Fortunately, this all worked out well, as the new hotel received us and provided a comparable room without any additional funds. So to the credit of the receptionist at Alma Y Mar, we were ultimately taken care of, albeit one hour later during the heat of the afternoon. My limited Spanish and her limited English made the situation more difficult, but we were thankful to be placed. Clearly, the management system of their room inventory needs some work.
Brad, 1-night family trip
Verified Orbitz guest review

2/10 Poor

Sati, 4-night trip
Verified Travelocity guest review

2/10 Poor

The room was dirty. The sheets and towels were stained. The sheets did not fit the bed. No blankets or covers, only a thin sheet. Low water pressure. The shower did not drain well. When we complained to the person at the front desk she tried contacting the manager but there was never any answer. We never got blankets and only got replacement towels if ours ccx were wet. They refused to give us extra towels to use as bed covers since there were no blankets. The front desk ladies tried to help but management was totally uncooperative. One of our worst hotel experiencies anywhere. Also one morning there was no city water and the hotel cistern was broken do no water in the morning. Despite our many attempts at contacting the manager we never heard from them. I would not recommend staying here. The location is great, but not worth putting up with the abuse and at these prices.
Jose, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Place
This place is perfectly located close enough to the bustling 5th Avenue strip and just 2 blocks from a nice beach. There is a great restaurant right next door. It’s quiet and clean.
William, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

We expected more. Electrical and bad smell problems. As well the Mgr. Didn’t give us the right room when checked in. Gave us single rooms although our purchased was for doble accommodating.
Patrícia, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Cutest little boutique hotel.
SCORRO, 7-night family trip
Verified Expedia guest review