4/10 Fair
23 June 2022
Hotel is located in a run down area outside the centre of Palermo and is unappealing inside and out. The “restaurant” I only used for breakfast but the tables are left dirty, the chinaware has chips and stains and the food is not presented in a hygienic manner. I had to move rooms during my stay as the TV was not working and in the second room the signal was still poor and also no Wi-Fi which the receptionist argued was the fault of my (new perfectly working) iPhone not the hotel. Overall the staff are quite unfriendly and rude and one receptionist in particular who made me feel extremely unwelcome. I would not recommend this hotel mainly for its location and feeling of unsafety when walking in the surrounding area.
Sioux
Sioux, 4-night trip
Verified Expedia guest review