My room was tidy, carpet intact. Slippers were nice. Shower worked well, but there was no holder for shower. Bed and pillows comfy. Location just awesome: 5min to train, 1 to metro and famous square. No air-con, just a fan. I received a written confirmation for a quiet room but was placed near a lift. I was put In a wrong room and they barged into my room 11pm to demand my ID and question why I am there(!). They had scanned my ID at check-In (and further were whatsapping it!) so why they couldnt sort this out without waking me up is a mystery. I also had "do not disturb" sign on the door. Manager wrote he will personally call me the next day. Call never came. I just got lots of mansplaining in return. So staff was friendly I guess, but unprofessional. If you are deaf to possible noise from lift or outside and to mansplaining, its a good choice for location.