Hyatt Regency Hakone Resort and Spa (Hakone, Japan), Hakone hotel discounts

All properties in Hakone, Kanagawa Prefecture, Japan

Hypo-allergenic bedding, minibar, in-room safe, desk

3 restaurants, breakfast, lunch, and dinner served, French cuisine

Overview
Rooms
Location
Amenities
Policies

Luxury resort with spa, near Hakone Gora Park

9.2/10 Superb

639 verified Hotels.com guest reviews

Property highlights

Free parking

Free WiFi

Non-smoking

Air conditioning

Refrigerator

Bar

Price available on 16/04/2023

1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408

Main amenities

24-hour front desk
3 restaurants and bar/lounge
Breakfast available
Daily housekeeping
Free train station drop-off
Free train station pick-up
Full-service spa
Garden
Hot springs
Room service
Spa tub
Terrace

Feel at home

Cable/satellite TV service
Daily housekeeping
Free cribs/infant beds
Garden
Refrigerator
Terrace

Room options

About this area

What's nearby

In Gora
Hakone Kowakien Yunessun - 26 min walk
Ōwakudani - 2 min drive
Hakone Open Air Museum - 4 min drive
Museum of the Little Prince - 11 min drive
Lake Ashi - 13 min drive
Hakone Shrine - 18 min drive
Fuji-Hakone-Izu National Park - 19 min drive
Gotemba Premium Outlets - 31 min drive
Mishima Sky Walk - 33 min drive
Fuji Speedway - 49 min drive

Getting around

Narita Intl. Airport (NRT) - 126 min drive
Hakone Miyanoshita Station - 6 min drive
Hakone Ohiradai Station - 8 min drive
Hakone Gora Station - 15 min walk
Free train station pick-up
Free train station drop-off

Restaurants

COFFEE CAMP - 15 min walk
みょうじん - 5 min drive
GORA BREWERY & GRILL - 15 min walk
ラウンジ花影 - 12 min walk
リビングルーム - 1 min walk

About this property

Hyatt Regency Hakone Resort and Spa

When you stay at Hyatt Regency Hakone Resort and Spa, you'll be within a 15-minute drive of Hakone Kowakien Yunessun and Lake Ashi. Guests can visit the spa to be pampered with massages, aromatherapy, or hydrotherapy, and Dining Room Western, one of 3 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include a bar/lounge, a spa tub, and a terrace. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

80 units
Arranged over 5 floors

Arriving/Leaving

Check-in time from 3 PM - midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
Dinner is not included in the half board rate plan for children age 12 or younger.

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms

Parking

Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking

Transfers

Free train station shuttle*

Other information

Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
3 restaurants
Bar/lounge
Private dining
Room service (limited hours)
Water dispenser

Traveling with children

Bed rails

What to do

Hot springs

Working away

Conference space (1141 square feet)
Meeting rooms

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Facilities

Designer stores on site
Fireplace in lobby
Full-service spa
Garden
Library
Massage/treatment rooms
Safe-deposit box at front desk
Spa tub
Television in common areas
Terrace

Accessibility

Elevator
Grab bar near toilet
In-room accessibility (select rooms)
Wheelchair accessible
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Languages

English
Japanese

Room amenities

Be entertained

DVD player
LCD television
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Iron/ironing board (on request)
Minibar
Slippers

Sleep well

Bed sheets provided
Blackout drapes/curtains
Free crib/infant bed
Hypo-allergenic bedding

Freshen up

Electronic bidet
Hair dryer
Towels
Toothbrush and toothpaste

Stay connected

Desk
Free newspapers
Free WiFi and wired Internet
Phone

Food and drink

Children's dinnerware
Highchair
Microwave (on request)
Refrigerator

Daily housekeeping
In-room safe

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Dining Room Western - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Dining Room Sushi - This sushi bar specializes in sushi and serves dinner only. Reservations are required. Open daily.

Living Room - This lobby lounge serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately JPY 4181 per person

Parking

Parking height restrictions apply

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property accepts credit cards. Cash is not accepted.

Also known as

Hakone Hyatt Regency

Hakone Resort

Hyatt Hakone

Hyatt Regency Hakone

Hyatt Regency Hakone Resort

Hyatt Regency Hakone Hotel Hakone-Machi

Hyatt Regency Hakone Machi

Hyatt Regency Hakone Resort Spa

Hyatt Regency Hakone Hakone

Hyatt Regency Hakone Resort Spa

Hyatt Regency Hakone Resort and Spa Resort

Hyatt Regency Hakone Resort and Spa Hakone

Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

Does Hyatt Regency Hakone Resort and Spa offer free cancellation for a full refund?

Yes, Hyatt Regency Hakone Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Hyatt Regency Hakone Resort and Spa?

As of 23 March 2023, prices found for a 1-night stay for 2 adults at Hyatt Regency Hakone Resort and Spa on 16 April 2023 start from ₹34,975, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Hyatt Regency Hakone Resort and Spa?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Hyatt Regency Hakone Resort and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Regency Hakone Resort and Spa?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hyatt Regency Hakone Resort and Spa?

You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Hyatt Regency Hakone Resort and Spa and nearby?

Onsite recreation at Hyatt Regency Hakone Resort and Spa includes hot springs. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hyatt Regency Hakone Resort and Spa also has a garden.

Are there restaurants at or near Hyatt Regency Hakone Resort and Spa?

Yes, there are 3 onsite restaurants, featuring French cuisine.

What's the area around Hyatt Regency Hakone Resort and Spa like?

Hyatt Regency Hakone Resort and Spa is a short 10-minute walk from Hakone Gora Park and 9 minutes' walk from Hakone Museum of Art. Travelers say this resort is in a good location.

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness