10/10 Exceptional
29 July 2023
Doris
Doris, 6-night trip
Verified Hotels.com guest review
Emerald Zanzibar Resort & Spa- Deluxe All Inclusive
Matemwe beachfront resort with spa and beach bar
Choose dates to view prices
Emerald Zanzibar Resort & Spa- Deluxe All Inclusive
Photo gallery for Emerald Zanzibar Resort & Spa- Deluxe All Inclusive
Overview of Emerald Zanzibar Resort & Spa- Deluxe All Inclusive
9.6 out of 10 Exceptional
9.6/10 Exceptional
Property highlights
- Pool
- Free breakfast
- Spa
- Free parking
- Free WiFi
- Restaurant
Muyuni, Matemwe, Unguja North Region, 00255
Main amenities
- Daily housekeeping
- On the beach
- 4 restaurants and 3 bars/lounges
- Full-service spa
- 3 outdoor pools
- Rooftop terrace
- Free children's club
- 24-hour fitness center
- Outdoor tennis court
- Steam room
- Beach towels
- Children's pool
Feel at home
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Children's club (free)
- Connecting/adjoining rooms available
- Private bathroom
Room options
View all photos for Garden Junior Suite
Garden Junior Suite
View all photos for Presidential Ocean Suite
Presidential Ocean Suite
View all photos for Garden Junior Suite Twin
Garden Junior Suite Twin
View all photos for Jacuzzi Superior Junior Suite
Jacuzzi Superior Junior Suite
View all photos for Pool Suite
Pool Suite
View all photos for Partial Ocean Junior Suite
Partial Ocean Junior Suite
View all photos for Superior Junior Suite
Superior Junior Suite
View all photos for Family Suite
Family Suite
About this area
What's nearby
- On the beach
- Mnemba Island - 11 min drive
- Muyuni Beach - 16 min drive
- Nungwi Beach - 28 min drive
- Kiwengwa Beach - 29 min drive
- Kendwa Beach - 51 min drive
Getting around
Restaurants
- Upendo Restaurant - 27 min drive
- Maisha Restaurant - 28 min drive
- mocco beach villa kendwa - 28 min drive
- Furaha Beach Bar & Restaurant - 28 min drive
- Villa Kiva Garden Restaurant - 16 min drive
About this property
Emerald Zanzibar Resort & Spa- Deluxe All Inclusive
All-inclusive
All-inclusive room rates at Emerald Zanzibar Resort & Spa- Deluxe All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
Bottled liquor included
Land activities
Kids club
Languages
English, French, German, Italian, Spanish, Swahili
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
Social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
At a glance
Hotel size
- 250 units
Arriving/Leaving
- Check-in time from 2:00 PM - midnight
- Late check-in subject to availability
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- Babysitting*
- Supervised childcare*
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
- Free uncovered onsite self parking
- Wheelchair-accessible parking on site
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free continental breakfast each morning 7:30 AM–10:30 AM
- 4 restaurants
- 3 bars/lounges
- 3 coffee shops
- Beach bar
- Private dining
- Private picnics
- 24-hour room service
- Snack bar/deli
Traveling with children
- Free children's club
- Children's pool
- Playground
- Supervised childcare (surcharge)
- Children's games
- Toys
- Beach toys
- Children's books
- Stair gate
- Outlet covers
What to do
- On the beach
- Tennis
- Scuba diving
- Snorkeling
- Shopping
- Pool table
- Table tennis
Working away
- 24-hour business center
- Meeting room
- Computer station
- Conference center (13078 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Beach towels
- Pool loungers
- Water sports equipment
- Romance packages
Facilities
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Library
- Television in common areas
- Communal living room
- 24-hour fitness center
- 3 outdoor pools
- Art gallery on site
- Designer stores on site
- Arcade/game room
- Full-service spa
- Outdoor tennis court
- Steam room
- At least 80% of food locally-sourced
- Vegan dining options
- Vegetarian dining options
- Annual offsets purchased for at least 10% of carbon footprint
- Humane treatment of captive wild animals
- Locally-owned & organized tours & activities
- Local artist showcase
- Local culture & ecosystem education
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Lockers available
- Banquet hall
- Reception hall
Accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 50-inch flat-screen TV
- Satellite TV channels
Home comfort
- Air conditioning
- Ceiling fan
- Free stocked minibar
- Espresso maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
- Window screens
Sleep well
- Pillow menu
- Turndown service
- Travel crib
- Bed sheets provided
What to enjoy
- Balcony
- Individually furnished and decorated
Freshen up
- Private bathroom
- Shower only
- Eco-friendly toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
- Phone
- Electrical adapters/chargers
Food and drink
- Champagne service
- Mini-fridge
- Free bottled water
- Children's dinnerware
- Highchair
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Access via exterior corridors
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Restaurant dining guide
Special features
Spa
The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: USD 5.00 per person, per night
Optional extras
- Late check-in between noon and 6:00 PM can be arranged for an extra charge of 50-percent of room rate
Children & extra beds
- In-room babysitting is available for an extra charge
- Supervised childcare is available for an extra charge
- Rollaway beds are available for USD 150.0 per night
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Enhanced food service safety measures are in place.
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Also known as
Emerald Zanzibar Resort Spa
Emerald Zanzibar Resort & Spa- Deluxe All Inclusive Resort
Emerald Zanzibar Resort & Spa- Deluxe All Inclusive Matemwe
Frequently asked questions
Reviews
9.6
Exceptional
9.8/10
Cleanliness
9.6/10
Staff & service
10.0/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
22 June 2023
David
David, 7-night romance trip
Verified Ebookers guest review
10/10 Exceptional
20 June 2023
Venance
Venance, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 June 2023
Fatima
Fatima, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
8 June 2023
Christina
Christina, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 June 2023
michael
michael, 4-night romance trip
Verified Expedia gues