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1 room, 2 adults

Novotel Phuket Karon Beach Resort and Spa, Karon, Thailand

4.5-star4.5 stars
568 Patak Road Karon BeachMuang, KaronPhuket83100Thailand

Waterfront resort with spa, near Phuket Island
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.4
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
Comfort
Comfortable
492See all 492 Hotels.com reviews
From 1,547 reviewsTripAdvisor Traveller Rating

Novotel Phuket Karon Beach Resort and Spa, Karon, Thailand

from Rs10,786
  • Deluxe Room
  • Superior Room
  • Superior Twin Room
  • Standard Room
  • Family Room (Fun)
  • Plunge Pool Suite King
  • Suite
  • Standard Room
  • Romantic Room, Private Pool (Plunge Pool)
  • Family Suite (Fun)
  • Deluxe Room
  • Superior Room (Topper Room)

What’s around Novotel Phuket Karon Beach Resort and Spa, Karon, Thailand

Landmarks

  • On the waterfront
  • Phuket Island - 1 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 17.5 miles/28.2 km
  • Free self parking
  • Limited parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 224 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)
* See small print for additional details or extra charges

At the resort

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Golfing nearby
  • Waterslide
  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
  • Billiards or pool table
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2014
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • Russian
  • Thai

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

In Balance Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Horizon - This restaurant specializes in international cuisine and serves breakfast only. Open daily.

Joe Kools Pool Grill - This poolside restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Ocean's Italian Seafood - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Champions Sports Bar - Overlooking the pool, this sports bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.

Novotel Phuket Karon Beach Resort and Spa, Karon, Thailand’s small print

Also known as

  • Talay Karon Beach
  • Talay Karon Beach Resort
  • Novotel Phuket Karon Beach Resort
  • Novotel Phuket Karon Beach
  • Novotel Phuket Karon Beach Resort Spa

Policies

Please note that the credit card used for payment at the time of booking need to be shown upon check-in. The hotel reserves the right to deny the check-in or collect an alternate payment method if the card used for the purchase cannot be presented. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests under 16 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of THB 550 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 492 reviews

Novotel Phuket Karon Beach Resort and Spa, Karon, Thailand
Good6.0
average hotel - not the best location
house keeping poor. didn't clean room till 530pm although we left room with clean room tag at 7am. duty manager went on arguing that they have time till 6pm to clean the room. didn't acknowledge the mistake. hotel reception and local taxi people are hand in glove to fleece customers.
A Traveller, in4 night trip
Novotel Phuket Karon Beach Resort and Spa, Karon, Thailand
Poor2.0
RUINED OUR ENTIRE HOLIDAY
The trip started off amazing! The check in was fast. They upgraded our room because my boyfriend contacted them in advance as it was my birthday, they even decorated the room. The staff seemed friendly. We had a plunge pool in our room which we were very excited to try out. When looking at the pool it looks as though there as three stairs and it's a shallow pool however there are four and it's about waist height. Ask my boyfriend was walking down the stairs the corner of the very last stair cut his foot open. I instantly called for first aid as there was blood everywhere. Although the gentleman was attentive he did not see the severity of the foot. They did not check on us, they did not think to get us any extra attention or support whilst of the resort as my boyfriend was unable to walk. Going to breakfast was a struggle. This has ruined our entire holiday in Thailand. We were meant to island hop however that's not happening now. He is unable to go into any pool and has to keep his foot bandages up at all times to prevent any infection.
Aman, gb2 night romance trip
Novotel Phuket Karon Beach Resort and Spa, Karon, Thailand
Exceptional10.0
Review of Novotel
Overall great location. Close to beach, food and heaps of travel option. Only down side is the pools need a major re grout.
John, au2 night trip
Novotel Phuket Karon Beach Resort and Spa, Karon, Thailand
Exceptional10.0
The best hotel in Phuket!
It was amazing! We were put a reminder as honeymoon trip and they made a good decoration inside our room! The hotel receptionist was giving us an upgrade from standard room booked to superior room. The pool was nice. Even the receptionist was remembered my name! Some extra point if im staying in Phuket again.
Muhammad, my2 night trip
Novotel Phuket Karon Beach Resort and Spa, Karon, Thailand
Fair4.0
This hotel has a lot of potential but is in serious need of some attention to detail. Overall I would have to say if I had not prepaid this hotel in full in advance we would have only stayed for 1 night and not 7. The 3 deal breakers for me are: Dampness, Cleanliness and Lack of Internet. Dampness: Upon arrival we were given a ground floor family room. (4112). The room I suspect is for overflow use only as no one would agree to spend a week there. It smelled of mold, there was no aircon on prior to arrival and was so damp it felt like a cold sauna. The bed sheets were actually wet to the touch. Many things in both rooms where we stayed were dirty. The headboards of both beds were disgusting. Not sure what was on them but they have not been cleaned in months, if ever. The door to the bathroom was similar. The curtains were filthy and the hard surfaces in general could use a thorough cleaning and this practice needs to be brought into routine.
Stephen, ca7 night trip with friends

See all reviews

Novotel Phuket Karon Beach Resort and Spa, Karon, Thailand

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