Guests
All properties in Pucon, Araucania Region, Chile

Enjoy Pucon

Beachfront hotel in Pucon with casino and outdoor pool

  • Free WiFi in lobby and free parking

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Indoor Pool
  • Pool
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Clemente Holzapfel 190, Pucon, 4920000, Araucania, Chile
7.0.Good.
  • Las instalaciones son antiguas, baño con sarro, aspecto sucio... las habitaciones…

    Dec 9, 2020

  • I was in Pucon for my son's wedding. He had booked the Bambu Lodge for the wedding (3…

    Jan 23, 2020

See all 83 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Quiet
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 133 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Casino
  • Restaurant and bar/lounge
  • 2 indoor pools and outdoor pool

For families

  • Children's pool
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • On the beach
  • Enjoy Pucon Casino - 1 min walk
  • Pucon Beach - 2 min walk
  • La Poza - 6 min walk
  • Museo Mapuche Pucon - 9 min walk
  • Santa Clara Monastery - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room (Matrimonial)
  • Superior Double Room (Matrimonial)
  • Superior Triple Room
  • Superior Quadruple Room
  • Standard Twin Room
  • Standard Triple Room
  • Standard Quadruple Room
  • Suite
  • Suite (Quadruple Room)

Location

Clemente Holzapfel 190, Pucon, 4920000, Araucania, Chile
  • On the beach
  • Enjoy Pucon Casino - 1 min walk
  • Pucon Beach - 2 min walk

What’s around

Landmarks

  • On the beach
  • Enjoy Pucon Casino - 1 min walk
  • Pucon Beach - 2 min walk
  • La Poza - 6 min walk
  • Museo Mapuche Pucon - 9 min walk
  • Santa Clara Monastery - 17 min walk
  • Feria Artesanal - 25 min walk
  • Villarrica National Park - 5.2 mi / 8.4 km
  • El Claro Waterfall - 5.3 mi / 8.5 km
  • Ojos del Caburga - 14.4 mi / 23.2 km
  • Lake Caburgua - 14.5 mi / 23.3 km

Getting around

  • Temuco (ZCO-Maquehue) - 85 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 151 rooms

Arriving/leaving

  • Check-in time 4 PM-4 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Number of indoor pools - 2
  • Outdoor pool
  • Health club
  • Casino
  • Children's pool

Working away

  • Business center
  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Minibar

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Enjoy Hotel
  • Enjoy Pucon Hotel
  • Enjoy Pucon Pucon
  • Enjoy Pucon Hotel Pucon
  • Enjoy Pucon Gran Hotel Pucon
  • Enjoy Hotel Pucon
  • Enjoy Pucon
  • Enjoy Pucon Gran Hotel Pucon
  • Enjoy Gran Hotel
  • Enjoy Pucon Gran Pucon
  • Enjoy Gran

Optional extras

Airport shuttle service is offered for an extra charge of CLP 16000 per person (one way)

Airport shuttle for children between the ages of 4 and 12 costs CLP 16000 (one-way)

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Enjoy Pucon does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 indoor pools, an outdoor pool, and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4 PM - 4 AM. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Focaccia (3-min walk), Cassis (4-min walk), and La Maga (4-min walk).
  • Yes, an airport shuttle is available. The charge is CLP 16000 per person one way.
  • Yes, there's a casino, featuring 519 slot machines and 28 gaming tables.
  • Have fun with nearby winter activities like skiing. Go for a swim in one of the 2 indoor swimming pools or use the hotel's other amenities, which include a casino and an outdoor pool. Enjoy Pucon also has a health club and a picnic area, as well as a garden.
7.0.Good.
  • 8.0.Very good

    Señoritas que recibieron o atendieron mi check in fueron muy serias, les falta aprender a sonreír. No me hacen ningún favor al atenderme, muy por el contrario, el favor se los hago yo al preferir su hotel. Falta de aseo en pasillos y ascensores. Pieza y baño muy cómodos y limpios y ordenados.

    Felipe, 1 night trip, Dec 8, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Property is old and not taken care of, bad management even though staff is very nice. The only good thing is the incredible view of the lake.

    1 night family trip, Nov 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    For the price, it’s good. Room spacious, view to the lake and had everything for a family room

    1 night family trip, Oct 25, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Excellent view. Great room, in the process of being renovated/updated. Parts of the hotel are a little shabby, but it really seemed to add to the charm.

    1 night trip with friends, Mar 26, 2019

    Verified Expedia guest review

  • 2.0.Poor

    This place is a dump. Rude staff, old and outdated grounds. Rooms are in terrible condition.

    2 night trip, Mar 9, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Location is excellent, we have a suite with lake view, breakfast was good. Because is an old building, they should do some renovations to some areas

    2 night trip, Mar 7, 2019

    Verified Expedia guest review

  • 6.0.Good

    This place has great amenities and a wonderful location right on Pucón’s black sand beach. It’s also very close to all of the restaurants and shops in town. However, the hotel is old and the rooms are quite dated. Sound travels easily through the walls, to the point that it sounds like your neighbors are in the room with you. If you’re a light sleeper and don’t stay up partying until early morning, you may find this place a less relaxing than expected.

    3 night trip with friends, Jan 21, 2019

    Verified Expedia guest review

  • 6.0.Good

    Needs something me updating. Service was so so

    Ian R, 2 night romance trip, Jan 14, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Property is in poor conditio, It needs to be rebuilt

    2 night trip, Jan 12, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The hotel is very old and in desperate need of a face lift, it is dark and rooms are dirty. The roof was falling down in places and even had security tape to stop people walking in places in the garden due to the risk of falling tiles and brickwork. The heating system was on full (not able to turn off) even though it was summer and no fan when asked. We also did some overnight washing expecting the clothes at 12 noon 'as the paperwork said' only to have housekeeping come to our room at 12 midnight and insist on a cash payment or we had to go to reception to pay by card. No option to add to our room bill. We left early just to get out of there. The staff were helpful they can only do so much. I feel they should have emailed us to let us know the hotel is having an ongoing building project instead of having a letter next to the bed so we could have decided if we really wanted to stay there or book something else. I'm sure there are better options in the town

    2 night trip, Jan 6, 2019

    Verified Expedia guest review

See all 83 reviews