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Motto by Hilton Tulum

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Motto by Hilton Tulum features a rooftop terrace and puts you only steps from Hunab Lifestyle Center and Jaguar Park. You can indulge in deep-tissue massages, body treatments or manicures and pedicures, and Bistro Coba, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a fitness centre and a snack bar/deli. Fellow travellers love the helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • 2 coffee shops/cafes
  • Spa services
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is ₹5,791
₹9,539 total
includes taxes & fees
12 Jul - 13 Jul

Why we love this property

Taste around the world
Culinary adventures await at 2 restaurants serving international and American cuisine. A cafe and 2 bars offer refreshing options for any mood.
Dreamy comfort awaits
Premium bedding cradles guests in every guestroom. Rainfall showers complement the curated decor, while blackout drapes ensure perfect slumber.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 Queen Bed

A modern bedroom with a large window, a wooden ceiling, and a built-in bench.

Room, 1 Queen Bed

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower

A modern bedroom with a bed, a desk, and a chair.

1 Queen, Mobility/Hearing Accessible 3X3 Shower

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Flex Room with 1 Queen Wall Bed

A modern bathroom with wooden paneling, a large mirror, a sink, and a toilet.

Flex Room with 1 Queen Wall Bed

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Queen bed Rooftop Level

Premium bedding, in-room safe, individually decorated

1 Queen bed Rooftop Level

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level

A modern, well-lit room with a wooden ceiling, a large window, a bed, a TV, and a bathroom area with towels and toiletries.

Flex Room, 1 Queen Wall Bed, Rooftop Level

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

Premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Bunk beds - 1 Twin bed over 1 Queen bed

A bunk bed with a wooden ladder, a small stool, and a window with a view of the outside.

Bunk beds - 1 Twin bed over 1 Queen bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Garden view

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite (1 Queen bed)

A modern interior with a built-in sofa, a wooden accent wall, and a large window offering a view of trees.

Junior Suite (1 Queen bed)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

A compact hotel room with a bunk bed, a small desk, a window with a view, and a shelf with toiletries.

Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Accessible Queen Room Rooftop Level

Premium bedding, in-room safe, individually decorated

Accessible Queen Room Rooftop Level

  • Sleeps 2
  • Free Wi-Fi

Queen Room

  • Sleeps 2
  • Free Wi-Fi

1 Queen Bed Roof Top Level

  • Sleeps 2
  • Free Wi-Fi

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8.8 out of 10, Excellent, 118 reviews
The price is ₹5,807
₹7,345 total
includes taxes & fees
18 Jul - 19 Jul
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About the area

Map
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760

What's nearby

  • Hunab Lifestyle Center - 1 min walk - 0.1 km
  • Jaguar Park - 1 min walk - 0.1 km
  • Dos Aguas Park - 3 min drive - 1.8 km
  • Tulum National Park - 4 min drive - 2.9 km
  • Hospital de Tulum - 5 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun Intl. Airport (CUN) - 91 min drive

Restaurants

  • ‪Coco Cafe - ‬12 min walk
  • ‪Panza Tulum - ‬5 min walk
  • ‪El Capitán - ‬9 min walk
  • ‪Jasmine - ‬11 min walk
  • ‪Casa Sofia - ‬3 min walk

About this property

Motto by Hilton Tulum

  • Motto by Hilton Tulum features a rooftop terrace and puts you only steps from Hunab Lifestyle Center and Jaguar Park. You can indulge in deep-tissue massages, body treatments or manicures and pedicures, and Bistro Coba, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a fitness centre and a snack bar/deli. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 5 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Private dining
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Fitness classes
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Free bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Communal living room
  • Fitness center
  • 2 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Bicycle parking
  • Spa services
  • Vegetarian dining options
  • Local artist showcase
  • Uses some LED lighting
  • Water dispenser
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, body treatments, and manicures and pedicures.

Dining

Bistro Coba - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Hunab Rooftop - This poolside rooftop bar specializes in American cuisine and serves lunch and dinner. Open daily.
Alma Verde - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Jungle Bar - Onsite bar. Happy hour is offered. Open daily.
Campanella - This coffee shop serves breakfast, brunch, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 23.20 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 20 to 30 for adults, and USD 20 to 30 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 300 per stay
  • Pets are allowed for an extra charge of USD 55 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Motto By Tulum Mexico
Motto by Hilton Tulum Hotel
Motto by Hilton Tulum Tulum
Motto by Hilton Tulum Hotel Tulum

Frequently asked questions

Does Motto by Hilton Tulum offer free cancellation for a full refund?

Yes, Motto by Hilton Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Motto by Hilton Tulum?

Yes, there are 2 outdoor pools.

Are pets allowed at Motto by Hilton Tulum?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of USD 55 per pet, per day, and there's also a deposit of USD 300 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Motto by Hilton Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Motto by Hilton Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Motto by Hilton Tulum and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 3 bars and a fitness center. Motto by Hilton Tulum also has spa services and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Motto by Hilton Tulum?

Yes, there are 4 onsite restaurants, featuring international cuisine and poolside dining.

What's the area around Motto by Hilton Tulum like?

Motto by Hilton Tulum is in Zama, a short 1-minute walk from Jaguar Park.

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Reviews

Motto by Hilton Tulum Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area is beautifully designed and offers a peaceful atmosphere. (24 reviews)
  • The gym at this property is well-equipped and clean. (13 reviews)
  • The restaurant at the property offers delicious food and attentive service. (15 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Restaurant
Rooftops
Food
Beach
Biking
Location
Bed
Bar

Reviews

Verified

10/10 Exceptional

Great service and staff. Pool area was amazing. Lots of nice restaurants in the neighborhood and easy to go everywhere with the bikes.
Carolina, 5-night trip
Verified

10/10 Exceptional

Second stay here and will return. I love the location, cleanliness, walkability, rooftop pool, staff, and bikes. complimentary
Rhonda, 4-night trip
Verified

6/10 Good

good stay
Anirudh, 2-night trip
Verified

8/10 Very good

The photos were exactly like the property, conveniently located too!
Erica, 3-night trip
Verified

10/10 Exceptional

Price was right! Breakfast included was delicious restaurant style breakfast not your typical breakfast buffet
Lennea, 3-night trip
Verified

10/10 Exceptional

Best layout for an active trip, the top floor rooms have access to pool bar and awesome gym . Rooms near to the doors are abit noisy from the bar there sometimes so get rooms slightly further away but on the top floor .
karmei, 2-night trip
Verified

10/10 Exceptional

The kindness of the staff
Carolina, 3-night trip
Verified

8/10 Very good

Room was very clean, had all that I needed. Staff was friendly and helpful
Tessa, 2-night trip
Verified

10/10 Exceptional

Great place to stay

Amazing stay. Perfectly relaxing which is what we wanted
Jennifer, 8-night trip
Verified

10/10 Exceptional

The pool area is fantastic.
Claudia, 4-night trip
Verified

10/10 Exceptional

We loved the hotel, especially the natural sitting area right outside the entrance. Eateries were right there and I enjoyed the best croissants and gelato from Campanella that was by the sitting area.
Bishop, 4-night trip
Verified

4/10 Fair

Beautiful decor in the lobby area- however: Our room was smaller than a dorm room with a shotty Murphy bed as hard as a rock. The pool was ice cold with a view of unfinished abandon building. Breakfast and service was good. Hotel charges a “destination fee” which adds significantly to your room stay cost and it’s just pure profit and false advertising that it’s not disclosed when you book but just added on when you check in. Not a value and would never stay again. Location is ok.
Richard, 2-night trip
Verified

10/10 Exceptional

Spotless room. Gym is fantastic! Offers for credit dollars are good. Shower and bathroom toiletries are very good! The only suggestion we have is to m put a small dresser or shelves in the room for our clothes.
Marian, 7-night trip
Verified

10/10 Exceptional

Beautiful property, very clean and the staff was great!
Nache, 4-night trip
Verified

10/10 Exceptional

Great area amazing staff
Scott Andrew, 5-night trip
Verified

10/10 Exceptional

Amazing experience at Motto by Hilton. The staff were incredible, very kind and attentive. The food was great and the amenities were beyond our expectations!
Delicious welcome drink
Alexandra, 4-night trip
Verified

10/10 Exceptional

The hotel staff were very friendly. The hotel has a beautiful terrace with a nice bar.
Cecilia, 2-night trip
Verified

10/10 Exceptional

Very clean hotel in a great location with amazing rooftop pool, good food and poilte staff!
Kevin, 7-night trip
Verified

10/10 Exceptional

Neat and tidy. Clean and modern.
Tommy, 1-night trip
Verified

10/10 Exceptional

Great time, easy check-in process and very nice rooms. Had a junior suite and the staff was amazing. Very luxurious feeling
Janelle, 2-night trip
Verified

10/10 Exceptional

Located between Centro Tulum and Beach zone...Can ride bikes to both..property extremely clean and staff was amazing..Would definitely stay again in the near future
Seidah, 7-night trip
Verified

4/10 Fair

We only stayed 1/3 night stay. The room was super small. Site advertised airport to hotel shuttle which doesn’t exist anymore. Staff was dismissive. It’s very noisy in evening with the lively music from the street. Bar and restaurant staff are very good as is the cleaning staff. Just was not as advertised and we felt cheated so went elsewhere. Don’t go keep your money. They kept ours so you should keep yours!
Dana, 3-night trip
Verified

10/10 Exceptional

Amazing location and staff. Food options right outside and amazing rooftop and gym.
Kevin, 3-night trip
Verified

10/10 Exceptional

Staff were amazingly helpful. Property and restaurants were great! Great location to walk through the city! Pools were beautifully looking over the rainforest
Freeda, 6-night trip
Verified

8/10 Very good

The hotel was great and the staff were amazing. The location is safe but not in the most happening of places in Tulum.