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Hampton Inn & Suites Grand Rapids-Airport 28th St

No-frills Grand Rapids hotel with indoor pool

  • Free buffet breakfast, free WiFi, and free parking
From
Rs8,034

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  • Lobby
  • Pool
  • Indoor Pool
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5200 28th St Se, Grand Rapids, 49512, MI, United States of America
8.0.Very good.
  • Everything was great. Only issues were the pool area. Not very clean and the pool was…

    Oct 15, 2021

  • I visited fall of 2020 and this stay was perfect. This time fall of 2021 and the…

    Sep 11, 2021

See all 345 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Convenient
Safe
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 98 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Free airport drop-off
  • Fitness center
  • Business center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Patterson Ice Center - 23 min walk
  • MSA Fieldhouse - 27 min walk
  • Woodland Mall - 2.9 mi / 4.6 km
  • Centerpointe Mall - 2.4 mi / 3.8 km
  • Frederik Meijer Gardens and Sculpture Park - 6.7 mi / 10.7 km
  • Calvin College Ecosystem Preserve - 3.9 mi / 6.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room
  • Room
  • Room
  • Suite, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

What’s around

Landmarks

  • Patterson Ice Center - 23 min walk
  • MSA Fieldhouse - 27 min walk
  • Woodland Mall - 2.9 mi / 4.6 km
  • Centerpointe Mall - 2.4 mi / 3.8 km
  • Frederik Meijer Gardens and Sculpture Park - 6.7 mi / 10.7 km
  • Calvin College Ecosystem Preserve - 3.9 mi / 6.3 km
  • Watermark Country Club - 4.1 mi / 6.6 km
  • Calvin College - 4.2 mi / 6.7 km
  • Decatur Vein Clinic - 4.6 mi / 7.4 km
  • Forest Hills Fine Arts Center - 4.9 mi / 7.9 km
  • Davenport University - 5.4 mi / 8.7 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 7 min drive
  • Grand Rapids Station - 14 min drive
  • Free airport drop-off
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5200 28th St Se, Grand Rapids, 49512, MI, United States of America

At a glance

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport drop off from 4:00 AM to noon*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2294
  • Conference space size (meters) - 206

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Grab bar - in bathtub
  • Accessible bathtub

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 27-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 10.0 per night

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.

Also known as

  • Hampton Inn 28th Hotel Grand Rapids Airport Street
  • Hampton Inn & Suites Grand Rapids-Airport 28th St Grand Rapids
  • Hampton Inn Grand Rapids Airport 28th Street
  • Hampton Inn Grand Rapids-Airport 28th St Hotel Grand Rapids
  • Hampton Inn Grand Rapids-Airport 28th St Hotel
  • Hampton Inn Grand Rapids-Airport 28th St Grand Rapids
  • Hampton Inn Grand Rapids-Airport 28th St
  • Hampton Inn Suites Grand Rapids Airport 28th Street
  • Hampton Inn Rapids 28th St
  • Hampton Inn & Suites Grand Rapids-Airport 28th St Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hampton Inn & Suites Grand Rapids-Airport 28th St does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include LongHorn Steakhouse (9-min walk), IHOP (11-min walk), and Osaka Steakhouse (13-min walk).
  • Yes, a free shuttle to the airport is available from 4:00 AM to noon at scheduled times.
  • Hampton Inn & Suites Grand Rapids-Airport 28th St has an indoor pool and a spa tub, as well as a fitness center.
8.0.Very good.
  • 4.0.Fair

    Totally disappointing

    We arrived and first thing we noticed there were damp dirty towels in the bathroom...the mirrors had not been cleaned... dirt in the corners of the bathroom floor.. Then in our room it was dusty and the floor had not been vacuumed. There was no tv remote.. there were no cups... we called down to pick up the dirty towels and replace them with clean ones. We rec'd clean ones, but the dirty towels were left on the floor. We called down for cups and they brought them up... When we realized there was no remote we went to the front desk and they gave us one with corroded batteries... so we went down again.. Saturday morning we asked for a good cleaning, but when we came back in the evening nothing had been done. Also Sunday morning you ran out of eggs ommelette at 9.15am and there were no more in the kitchen... it was extremely disappointing and i would never recommend your Hotel, until improvements are made

    Wilma, 2 night family trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean,friendly,kind

    This place was so nice, friendly and very peaceful ,a lot of places we were able to go and have family fun. Thank you S.S.

    Sheliah, 2 night family trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Horrible phone customer service.

    We had to call to let them know out flight was delayed and we were put in hold 3 times and left holding without returning to take care of us. When I mentioned that to the person the third time, she answered in a rude tone and put us on hold once again. The four time we called my husband told her to listen to us for a minute bc it was just to inform about the delayed. Horrible phone customer service. When we finally got the hotel at 1am, we did found a very nice person who help us. The room cleanliness was depressing, but we were exhausted. Will not stay there ever again though.

    Evelyn, 1 night business trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family fun

    Nice hotel near the airport and shopping. Very convenient and Hampton Inn is always a good bet.

    Kristie, 1 night family trip, Aug 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    A Hidden Gem

    This hotel has a great location but is secluded in an office park. Wasn’t crazy about the breakfast. The staff was great and I will stay again when I'm in Grand Rapids, Michigan.

    Larry, 1 night trip, Jul 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Well, I would go back but there were 2 things that they need to correct. 1. The front outer appearance looked wonderful but the side door that you go in and out from the parking lot was not clean. Spider webs all over the whole door, the window was not clean. 2. I had a don't disturb sign on the door. My husband left for the airport by the hotel shuttle. He didn't turn in his key and told the desk that I will be checking out at 11:00 a.m. At 9:30 a.m. There was no knock on the door but whoever had a pass key tried to get into my room. Lucky I had that security bar on the door. They had to have heard me because I was right by the door talking on my phone. When I called the desk, they said my husband turned in his key and said I also checked out. And they said when he turn the key in that they thought everyone was checked out. My husband stilled had the key with him. The issue was 1. They didn't knock 2. The don't disturb sign was on the door 3. They didn't acknowledge when I said who is it. Even when the security bar was secure. Never had this problem before. But that is not safe.

    1 night romance trip, Jul 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Easy check in/check out process. Nice prepackaged breakfast options. Pleasant, clean rooms.

    1 night family trip, Jul 23, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The two workers behind the desk did not have on masks. There was a sign stating that all workers would be wearing masks.

    1 night trip, Jul 23, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Convenient to the airport.

    1 night romance trip, Jul 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very helpful staff. Breakfast grab and go was very good. Rooms were spacious and comfortable. Would recommend to others and would stay again if in the area.

    Lorraine, 2 night family trip, Jul 16, 2021

    Verified Hotels.com guest review

See all 345 reviews