Destination
Guests
All properties in Alexandria, Alexandria Governorate, Egypt

Four Seasons Hotel Alexandria at San Stefano

Luxury Alexandria hotel with full-service spa, connected to a shopping center

  • Free WiFi
From
Rs24,559

Image gallery

  • Lobby
  • Lobby
  • Beach
  • Beach
  • Lobby
Lobby. Image 1 of 79.
1 / 79Lobby
399 El Geish Road, Alexandria, 21599, Egypt
9.6.Exceptional.
  • It was amazing .. Comfpy All pools are very clean ...breakfast is so organized and…

    Jun 23, 2021

  • I went there during weekend, Saturday the breakfast restaurant was full, people working/…

    Mar 11, 2021

See all 93 reviews

Official standards

This property advises that it adheres to Lead with Care (Four Seasons) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Safe
Dining options
Walkable
Convenient
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 118 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 7 restaurants and 2 poolside bars
  • Full-service spa
  • Indoor pool

For families

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Connecting/adjoining rooms available

What’s around

  • In Sidi Jabir
  • Bibliotheca Alexandrina - 2.7 mi / 4.3 km
  • Alexandria Stadium - 3.5 mi / 5.6 km
  • Roman Theatre - 4.1 mi / 6.5 km
  • Pompey's Pillar - 5.1 mi / 8.2 km
  • Qaitbay Fortress - 5.2 mi / 8.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Pool Terrace Room, Twin Beds
  • Pool Terrace Room, King Bed
  • Four Seasons, Executive Room, 1 King Bed
  • Pool Terrace Suite
  • Sea View Room, Twin Beds
  • Sea View Room, King Bed
  • Suite, 1 Bedroom, Sea View
  • Superior City View Room, Twin Beds
  • Superior City View Room, King Bed
  • Deluxe Suite, 2 Bedrooms
  • Suite, 2 Bedrooms (Beach, Two King Beds)
  • Premium Suite, 1 Bedroom (Beach, King Bed)
  • Suite, 1 Bedroom (Beach, King Bed)
  • Deluxe Suite, 1 Bedroom (Beach, King Bed)
  • Deluxe Suite, 2 Bedrooms (Beach, King Bed)
  • Villa, 1 Bedroom
  • Villa, 2 Bedrooms

Location

399 El Geish Road, Alexandria, 21599, Egypt
  • In Sidi Jabir
  • Bibliotheca Alexandrina - 2.7 mi / 4.3 km
  • Alexandria Stadium - 3.5 mi / 5.6 km

What’s around

Landmarks

  • In Sidi Jabir
  • Bibliotheca Alexandrina - 2.7 mi / 4.3 km
  • Alexandria Stadium - 3.5 mi / 5.6 km
  • Roman Theatre - 4.1 mi / 6.5 km
  • Pompey's Pillar - 5.1 mi / 8.2 km
  • Qaitbay Fortress - 5.2 mi / 8.4 km
  • Montazah Palace - 7.2 mi / 11.5 km
  • Montazah Beach - 7.2 mi / 11.6 km

Getting around

  • Alexandria (HBE-Borg El Arab) - 45 min drive
  • Alexandria (ALY-Alexandria Intl.) - 7 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets stay free (dogs and cats only)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (USD 11 per night; includes in/out privileges)
  • Onsite valet parking (USD 11 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • On private beach
  • Beach sun loungers
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fishing on site
  • Playground on site
  • Beach umbrellas
  • Children's pool
  • Tennis on site
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages Spoken

  • Arabic
  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels
  • DVD player

Stay connected

  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

SPA has 14 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

Guests under 12 years old are not allowed in the spa.

Dining

Beach Restaurant - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Kala Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast and brunch. Open daily.

Stefano's - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Byblos - This fine-dining restaurant specializes in Middle Eastern cuisine and serves dinner only. Reservations are required. Open daily.

Pool Bar and Grill - This poolside restaurant specializes in international cuisine and serves lunch and light fare. Open daily.

Small print

Also known as

  • Alexandria San Stefano
  • Four Seasons Hotel Alexandria at San Stefano Alexandria
  • Four Seasons Hotel Alexandria at San Stefano Hotel Alexandria
  • Four Seasons Alexandria San Stefano
  • Four Seasons Hotel Alexandria San Stefano
  • Four Seasons Hotel Stefano
  • Four Seasons Stefano
  • Four Seasons Hotel San Stefano
  • Four Seasons San Stefano
  • Four Seasons Hotel Alexandria at San Stefano Hotel

Optional extras

Self parking costs USD 11 per night with in/out privileges

Valet parking costs USD 11 per night with in/out privileges

Buffet breakfast is offered for an extra charge of USD 35 for adults and USD 35 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The seasonal pool is open from April to October.

Pool access available from 8:00 AM to 8:00 PM.

Guests under 12 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Four Seasons Hotel Alexandria at San Stefano does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 11 per night. Valet parking costs USD 11 per night.
  • Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Yes, cats and dogs stay free. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in are available.
  • Yes, there are 7 onsite restaurants, featuring beachfront dining and Mediterranean cuisine. Nearby restaurants include Brew & Chew (11-min walk), Pizza Minouche (11-min walk), and La Casetta (11-min walk).
  • Yes, an airport shuttle is available. The charge is USD 120 per vehicle one-way.
  • Have fun with onsite activities like fishing and volleyball, and practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Four Seasons Hotel Alexandria at San Stefano also has 2 poolside bars, 2 bars, and a private beach, as well as a 24-hour health club, spa services, and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    The best service and staff thank you so much , we can’t wait to be back next year

    Eman, 2 night family trip, Jul 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent

    Mohamed, 1 night family trip, May 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Experience

    One of the best experiences in Egypt

    Mohamed, 4 night family trip, May 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolutely fabulous hotel ! Palace like hotel . We stayed in one of the 5 top rooms facing the private hotel beach . We only got to stay one night due to the virus closing of the international bc Airport .

    Marty, 3 night family trip, Mar 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great breakfast and great stuff And the spa I will definitely return

    6 night business trip, Feb 20, 2020

    Verified Expedia guest review

  • 6.0.Good

    Beautiful architecture and Art work. Pathetic staff. DISHONEST/False advertising. Am a Health conscious Nurse, booked room for 2 Adults & child. Reservation said "free breakfast for 3" yet at check in they insisted" No", my 15 y/o LISTED on the reservation was NOT a child & cannot get the 3rd breakfast!! I must pay $30 for her bkfst. Informed them 24 hr ahead will be checking in late(8pm)due to family illness in Cairo, Still fought me to demand midday checkout(although Egyptians get almost a 24 hr. stay in hotel reservation & other adult(My aunt) is Egyptian.

    SDR, 1 night family trip, Feb 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the location , easy to get in and out and being connected to the mall is a huge plus But what really made the difference is the staff, I’ve never experienced such professional friendly very well trained staff like for Four season staff. Shady at the Kala restaurant went above and beyond daily to make sure my breakfast is exactly what I would like , he was so amazing the entire time. Riham at the front desk helped me on daily basis with everything I needed Aya at room service was getting creative everyday just to make me happy and she did. Mariam Nabil guest experience manager came in to check on me herself which was very impressive. Haven’t mentioned all names , simply cuz every single person in the hotel made me feel very valued and very welcomed every single day. I can’t wait to come back and I will never forget how everyone at the hotel worked super hard to make my stay a visit to remember

    Dina, 10 night family trip, Feb 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Extraordinary Service!

    Completely unlike us, In our hurry to leave, we forgot our passports and money in the safe. A couple of hours after we left, I received a call and a WhatsApp text from the service manager, Mohamed, letting us know. He also took a picture and sent to me as well. We didn’t even realize that we had forgotten it because both my husband and I each thought the other had packed them. Needless to say, we were beyond grateful to their honesty and service. We would blindly go back for simply that reason but because we also enjoyed our stay very much.

    Riham, 1 night family trip, Feb 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    So far so good

    Everything was ok , expect the breakfast buffet, need improvement

    Loai, 2 night family trip, Jan 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very Good

    Clean and very welcome staff. Good location to move around Alexandria. Good breakfast.

    1 night trip with friends, Dec 28, 2019

    Verified Hotels.com guest review

See all 93 reviews