Guests
All properties in Antigua Guatemala, Sacatepequez, Guatemala

Hotel Museo Spa Casa Santo Domingo

Luxury hotel in Antigua Guatemala with 2 restaurants and 2 bars/lounges

  • Free WiFi in lobby and free parking
From
Rs9,579

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3a Calle Oriente No 28 A, Antigua Guatemala, 3001, Sacatepequez, Guatemala
9.0.Superb.
  • Had to wait 40 minutes to receive the room as it was still being cleaned.

    Dec 28, 2021

  • The hotel is far from the city center of Antigua. Breakfast is good but I think it is…

    Nov 28, 2021

See all 621 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Dining options
Convenient

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 132 smoke-free guestrooms
    • Daily housekeeping
    • 2 restaurants and 2 bars/lounges
    • Full-service spa
    • Outdoor pool
    • Breakfast available

    For families

    • Cribs/infant beds (surcharge)
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television

    What’s around

    • Jade Maya Factory and Museum - 2 min walk
    • Las Capuchinas Convent - 5 min walk
    • Choco Museum - 6 min walk
    • House of the Giants - 8 min walk
    • Central Park - 8 min walk
    • Santa Clara Convent - 8 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room
    • Standard Room, 1 King Bed, Jetted Tub
    • Deluxe Room
    • Executive Suite
    • Executive Suite, 1 King Bed
    • Executive Suite, 1 King Bed
    • Junior Suite
    • Deluxe Suite
    • Suite
    • Superior Suite, Jetted Tub
    • Superior Suite, 1 King Bed, Jetted Tub
    • Standard Spa Living
    • Suite Spa Living
    • Superior Suite Spa Living

    What’s around

    Landmarks

    • Jade Maya Factory and Museum - 2 min walk
    • Las Capuchinas Convent - 5 min walk
    • Choco Museum - 6 min walk
    • House of the Giants - 8 min walk
    • Central Park - 8 min walk
    • Santa Clara Convent - 8 min walk
    • Church of San Francisco - 9 min walk
    • Tanque La Unión - 9 min walk
    • Santa Catalina Arch - 9 min walk
    • Antigua Guatemala Cathedral - 9 min walk
    • Antigua Guatemala Colonial Art Museum - 0.5 mi / 0.8 km

    Getting around

    • La Aurora Intl. Airport (GUA) - 38 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    3a Calle Oriente No 28 A, Antigua Guatemala, 3001, Sacatepequez, Guatemala

    At a glance

    Hotel size

    • This hotel has 132 rooms
    • This hotel is arranged over 2 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets allowed (dogs only)*
    • Restrictions apply*
    • 1 per room (up to 25 lbs)

    Internet

    • Free WiFi in public areas

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • 2 restaurants
    • 2 bars/lounges
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Number of outdoor pools - 1
    • Fitness facilities
    • Full-service spa
    • Steam room
    • Health club
    • Sauna

    Working away

    • Business center
    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1989
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Terrace

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Premium bedding

    Things to enjoy

    • Fireplace

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Hair dryer

    Be entertained

    • 42-inch Smart TV
    • Premium TV channels

    Stay connected

    • Phone

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    El Refrectorio - Overlooking the garden, this restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

    El Tenedor Del Cerro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

    Fees & policies

    Optional extras

    • Full breakfast is offered for an extra charge of USD 20 per person (approximately)
    • Airport shuttle service is offered for an extra charge of USD 60 per person (one-way)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Cribs/infant beds are available for USD 9.76 per day
    • Rollaway beds are available for USD 48.8 per day

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of USD 61 per pet, per night
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Guests under 18 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and cash.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    This property charges a fee of USD 45 per night for use of the sofabed.

    Also known as

    • Casa Domingo
    • Hotel Museo Spa Casa Santo Domingo Antigua Guatemala
    • Hotel Museo Spa Casa Santo Domingo Hotel Antigua Guatemala
    • Casa Hotel Santo Domingo
    • Casa Santo Domingo
    • Casa Santo Domingo Antigua Guatemala
    • Casa Santo Domingo Hotel
    • Hotel Casa Domingo
    • Museo Spa Casa Santo Domingo
    • Hotel Casa Santo Domingo Antigua Guatemala
    • Hotel Museo Spa Casa Santo Domingo Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Museo Spa Casa Santo Domingo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool.
    • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 61 per pet, per night.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
    • Yes, there are 2 onsite restaurants, featuring fusion cuisine and garden views. The dining venue will be unavailable from July 1 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Welten (4-min walk), Bistro Cinq (5-min walk), and Café No Sé (5-min walk).
    • Yes, an airport shuttle is available. The charge is USD 60 per person one-way.
    • Have fun during the warmer months with activities such as ziplining. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Museo Spa Casa Santo Domingo also has 2 bars and a sauna, as well as a steam room and a garden.
    9.0.Superb.
    • 8.0.Very good

      muy buen servicio todo excelente

      Rigoberto, 2 night trip, Nov 23, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Love

      Beautiful hotel. We enjoyed our stay! We will be back!!

      Lisa, 2 night family trip, Nov 23, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Un lugar de sueños

      Sumamente acogedor, cómodo, excelente servicio. El personal es sumamente amable.Medidas de bioseguridad. Espero regresar pronto.

      Marcela, 3 night family trip, Oct 29, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing stay and what a beautiful way to restore heritage!!

      Kabir, 2 night business trip, Oct 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Best way to enjoy Antigua

      Amazing! Property is beautiful, with manicured gardens and art pieces wherever you look. Incredible details in every corner, rooms impecable, and service from everyone you asked something was above and beyond. Close to a lot of activities in Antigua, from walks in beautiful parks, restaurants and cafes, to local markets with lots of culture and art. Restaurant was spectacular, from ambiance to food! Will be back everytime in Antigua.

      Aldo, 3 night trip with friends, Oct 22, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Spa service needs improvement, staff ad therapists are rude. There are not so many food options, menu is limited and expensive. It is a nice property, but service and staff attitude needs a lot of work.

      Rosario, 1 night romance trip, Oct 19, 2021

      Verified Expedia guest review

    • 8.0.Very good

      El hotel estuvo perfecto, infraestructura muy bonita, súper limpio, habitaciones muy cómodas, amenidades impecables, la piscina climatizada del SPA, el jacuzzi, etc. El buffet de desayuno delicioso, abundante y variado. Muchas felicitaciones al chef. El staff de servicio súper amable. El Staff de recepción deja mucho que desear, se cierran totalmente, no son amables, parecen robots que no tratan con personas. Nos dieron una habitación en el área de Spa (porque nuestra reserva lo incluía), sin embargo las camas estaban durísimas y pedimos cambio. Se negaron en un principio porque "estaban al límite de capacidad", pero luego de pedírselo varias veces aceptó trasladarnos a una habitación, fuera del área con acceso al Spa a lo cual accedimos (aunque tuviéramos que caminar bastante para llegar a la amenidades). Nos cambiamos de habitación, movimos las maletas, etc. A la media hora de estar en la nueva habitación, nos llaman de recepción comentando que ya se les había liberado una habitación en el área de Spa, así que por comodidad, accedimos a cambiarnos de nuevo. Terminamos moviendo 3 veces las maletas, lo cual fue un poco molesto y se pudo haber evitado dándonos una habitación con acceso al Spa y camas cómodas antes. Ojalá mejoraran el servicio al cliente en el área de recepción, ya que es el primer trato que los visitantes recibimos.

      Sofia, 1 night romance trip, Oct 19, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Wonderful hote

      One of my favorite hotels in the world. Great rooms, service, atmosphere and food.

      Jeremiah, 2 night business trip, Oct 18, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Beautiful Place

      Aura, 2 night trip, Oct 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Everything was excellent! The food is absolutely incredible as well as the service!

      Mario, 1 night family trip, Oct 16, 2021

      Verified Expedia guest review

    See all 621 reviews