Destination
Guests
All properties in Playa del Carmen, Quintana Roo, Mexico

The Magic Hotel

Hotel with outdoor pool, near Quinta Avenida

  • Free WiFi
From
Rs1,556

Image gallery

  • The Magic Hotel
  • The Magic Hotel
  • Pool
  • Pool
  • The Magic Hotel
The Magic Hotel. Image 1 of 45.
1 / 45The Magic Hotel
8.0.Very good.
  • Nice inexpensive no frills hotel. Staff was super nice and most understand English.…

    Mar 26, 2021

  • I have stayed at the hotel once before and was very happy with the overall experience. It…

    Feb 23, 2021

See all 76 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
  • Free WiFi
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 97 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Health club

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In El Pedregal
  • Quinta Avenida - 16 min walk
  • Mamitas Beach Club - 26 min walk
  • Plaza Las Americas - 18 min walk
  • Nuestra Senora del Carmen Catholic Church - 23 min walk
  • Central Square - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed
  • Superior Room, 1 Queen Bed
  • Standard Quadruple Room, 2 Double Beds

Location

  • In El Pedregal
  • Quinta Avenida - 16 min walk
  • Mamitas Beach Club - 26 min walk

What’s around

Landmarks

  • In El Pedregal
  • Quinta Avenida - 16 min walk
  • Mamitas Beach Club - 26 min walk
  • Plaza Las Americas - 18 min walk
  • Nuestra Senora del Carmen Catholic Church - 23 min walk
  • Central Square - 24 min walk
  • El Camaleon Mayakoba Golf Course - 4.7 mi / 7.5 km
  • Xplor Theme Park - 5.9 mi / 9.5 km
  • Xcaret Eco Theme Park - 6.3 mi / 10.1 km
  • Maroma Beach - 9.9 mi / 15.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

At a glance

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 1119
  • Conference space size (meters) - 104
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • Garden
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Recreation

On Site

  • Fitness facilities
  • Health club

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Magic Express Hotel
  • Magic Express Hotel Playa del Carmen
  • Magic Express Playa del Carmen
  • Magic Express Riviera Maya/Playa Del Carmen, Mexico
  • Magic Hotel
  • Magic Express
  • The Magic Hotel Hotel
  • Capital O The Magic Hotel
  • The Magic Hotel Playa del Carmen
  • The Magic Hotel Hotel Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Don Sirloin (9-min walk), cafe orange (11-min walk), and Chiltepin Marisquillos (11-min walk).
  • Have fun with nearby activities like jet skiing, kayaking, and parasailing. Additional recreation nearby includes game drives and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and a garden.
8.0.Very good.
  • 10.0.Exceptional

    Beautiful clean hotel, amazing for the price ! Great location.

    1 night family trip, Feb 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    My first time and I LOVED IT!!!!!!!! Very clean, free breakfast was great restaurant food excellent and very reasonable in price. All staff members so friendly and helpful. My next visit I will definitely stay there.

    JaneAnneLewis, 6 night family trip, Jan 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    A great hotel for those on a budget. A few things to know: WiFi is practically non-existant in the rooms. You really only get a good signal in the common areas. The staff doesn’t really speak much English. This isn’t a bad thing but something to know for those who don’t speak Spanish. It’s about a 20-25 min walk to the beach. We loved this because we got to see parts of the town many tourists staying at the beach probably don’t get to see. The food is better away from the beach and much cheaper.

    5 night business trip, Dec 30, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Wi-Fi is good. Very fast. Beds are a little hard.

    1 night family trip, Dec 28, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Facil, el personal muy atento. El lugar muy ameno, limpio, tranquilo.

    Lorena, 1 night trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy buena estancia

    Muy buena estancia recomiendo este hotel para personas que pasaran todo el dia fuera y solo llegaran a dormir, tiene lo necesario muy limpio, wifi, agua caliente, tv, aire acondicionado, a principio hubo problema con la reservacion pero lograron resolverla, muy cerca de la 5ta avenida, solo como observacion al prender la luz del baño se prendia tambien el extractor de olores que emanaba un olor un poco extraño como a humedad, pero relacion con costo es buenisima opcion, mejor de como imagine

    Janeth, 5 night trip, Apr 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Lobby muy mal

    Pues cuando llegué al lobby no estaba la recepcionista y cuando finalmente apareció estabas hablando por teléfono, después estaba watsappeando, eso me pareció de muy mal gusto porque la prioridad es atender a lo físico y posteriormente a lo virtual.

    Cristian, 1 night trip, Apr 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Aceptable

    Buenas instalaciones pero podrían mejorar la atención. Si regresaría.

    ricardo, 1 night business trip, Mar 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hola solo huele mucho a humedad

    Mary, 1 night family trip, Mar 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Me encantó, las instalaciones limpias, el personal atento, habitación amplia. Lo volvería a elegir

    Brenda, 1 night business trip, Mar 4, 2021

    Verified Hotels.com guest review

See all 76 reviews