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All properties in El Calafate, Santa Cruz (province), Argentina

Xelena Hotel & Suites

Waterfront hotel in Macrozona Bahía Redonda y Primeros Faldeos with indoor pool and restaurant

  • Free WiFi in lobby and free parking
From
Rs9,328

Property renovations and closures

  • This property is closed from May 1 2021 to June 30 2021 (dates subject to change).

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Indoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 135.
1 / 135Outdoor Pool
8.8.Fabulous.

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Transport options
Easy parking
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 70 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free shopping center shuttle

What’s around

  • In Macrozona Bahía Redonda y Primeros Faldeos
  • Bahia Redonda - 4 min walk
  • Anfiteatro Del Bosque - 34 min walk
  • Gnome Village - 39 min walk
  • Argentinian Museum of Toys - 43 min walk
  • Glaciarium - 44 min walk
This property is closed from May 1 2021 to June 30 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Habitacion Vista Lago
  • Habitacion Triple
  • Suite Junior
  • Habitacion Vista Lateral
  • Suite De Lujo
  • Suite Presidencial

Location

  • In Macrozona Bahía Redonda y Primeros Faldeos
  • Bahia Redonda - 4 min walk
  • Anfiteatro Del Bosque - 34 min walk

What’s around

Landmarks

  • In Macrozona Bahía Redonda y Primeros Faldeos
  • Bahia Redonda - 4 min walk
  • Anfiteatro Del Bosque - 34 min walk
  • Gnome Village - 39 min walk
  • Argentinian Museum of Toys - 43 min walk
  • Glaciarium - 44 min walk
  • Santa Teresita del Nino Jesus Church - 45 min walk
  • Calafate History Exhibition Hall - 2.4 mi / 3.8 km
  • Laguna Nimez - 2.4 mi / 3.9 km
  • El Calafate Regional Museum - 2.4 mi / 3.9 km
  • El Calafate Historical Interpretation Center - 2.4 mi / 3.9 km

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Barbecue grills

Things to do

  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Sauna

Working away

  • Business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

MORA - Overlooking the ocean, this restaurant serves dinner only.

PIERROT - Overlooking the ocean, this lobby lounge serves breakfast and lunch. Open daily.

Small print

Also known as

  • Hotel Xelena
  • Xelena Hotel & Suites El Calafate
  • Xelena Hotel & Suites Hotel El Calafate
  • Xelena El Calafate
  • Xelena Hotel
  • Xelena Hotel El Calafate
  • Xelena Deluxe Hotel El Calafate
  • Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia
  • Xelena
  • Xelena Hotel & Suites El Calafate, Argentina - Patagonia
  • Xelena Hotel & Suites Hotel

Optional extras

Full breakfast is offered for an extra charge of USD 20 for adults and USD 20 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Xelena Hotel & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from May 1 2021 to June 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, MORA offers ocean views. Nearby restaurants include Ovejitas de la Patagonia & Acuarela Artesanal Ice Cream (2 mi), Kau Kaleshen (2.1 mi), and Borges & Álvarez (2.2 mi).
  • Xelena Hotel & Suites has an indoor pool and a sauna, as well as a fitness center and a garden.