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Sterling Inn & Spa - an Ontario's Finest Inn

4-star hotel with spa, near Clifton Hill

  • Free continental breakfast and free WiFi in lobby
From
Rs5,794

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  • Guest Room
  • Indoor Spa Tub
  • Living Area
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Guest Room. Image 1 of 49.
1 / 49Guest Room
9.2.Superb.
  • Amazing

    Apr 7, 2021

  • check in was easy. Lady at the desk was very nice. We got there a couple of hours hour…

    Mar 30, 2021

See all 1,565 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Easy parking
Quiet
Dining options
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 41 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Health club
  • Self parking

What’s around

  • Clifton Hill - 5 min walk
  • Skylon Tower - 11 min walk
  • Fallsview Indoor Waterpark - 12 min walk
  • Casino Niagara - 12 min walk
  • Fallsview Casino - 14 min walk
  • Rainbow Bridge - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Steam Shower
  • Deluxe Room, 1 King Bed, Steam Shower
  • Standard Room, 1 King Bed, Jetted Tub
  • Deluxe Room, 1 King Bed, Jetted Tub

Location

  • Clifton Hill - 5 min walk
  • Skylon Tower - 11 min walk
  • Fallsview Indoor Waterpark - 12 min walk

What’s around

Landmarks

  • Clifton Hill - 5 min walk
  • Skylon Tower - 11 min walk
  • Fallsview Indoor Waterpark - 12 min walk
  • Casino Niagara - 12 min walk
  • Fallsview Casino - 14 min walk
  • Rainbow Bridge - 18 min walk
  • Cave of the Winds - 34 min walk
  • Niagara Falls State Park - 37 min walk
  • Horseshoe Falls - 1.6 mi / 2.5 km
  • Fashion Outlets of Niagara Falls - 6.3 mi / 10.2 km

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 37 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 19 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Niagara Falls Station - 4 min drive
  • Niagara Falls Station - 9 min drive

At a glance

Hotel size

  • This hotel has 41 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (CAD 17.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Fitness facilities
  • Full-service spa
  • Steam room
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Health club
  • Sauna

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Sterling Inn. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a spa tub.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Bicycle rentals on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Small print

Also known as

  • Sterling Inn Niagara Falls
  • Sterling Inn Spa
  • Sterling Niagara Falls
  • Sterling Spa Niagara Falls
  • Sterling Inn Spa an Ontario's Finest Inn
  • Sterling & An Ontario's Finest
  • Sterling Inn & Spa - an Ontario's Finest Inn Hotel
  • Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
  • Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Optional extras

Self parking costs CAD 17.00 per day with in/out privileges

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

Deposit: CAD 200.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sterling Inn & Spa - an Ontario's Finest Inn does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 17.00 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 4 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Pip's City Diner (3-min walk), The Keg Steakhouse and Bar (3-min walk), and Four Brothers Cucina (4-min walk).
  • No, this hotel doesn't have a casino, but Casino Niagara (12-min walk) and Fallsview Casino (14-min walk) are both nearby.
  • Have fun with activities like boat tours, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
9.2.Superb.
  • 8.0.Very good

    We arrived and we were welcomed by very helpful and nice receptionist who upgraded our room to the bigger room for free. Which was very nice. Room was big with king size bed and shower and separated seating area with fireplace and two TV. Unfortunately the bed was to hard for my daughter. We had a choice to move to different room. Which we choose on 2 Nd floor with two queen size beds. We liked that room more. It was more cozy. Hotel is located few steps to main Street shopping snd restaurants. 20 min walk to Niagara Fall. Parking cost 17$ per night. Lovely Breakfast was provided to our room

    Ewa, 1 night family trip, Mar 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Weekend away from Covid

    Todd, 2 night trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    y Favourite place

    Loved it !!

    Misty, 2 night trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My Favourite Hotel in Niagara Falls

    I love this hotel. Gorgeous wood floors and ceilings, fireplace, breakfast in bed, a steam shower, great service. So relaxing.

    Caroline, 1 night trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean hotel

    The hotel was very clean! Staff very friendly. Rooms are modern and comfortable. Breakfast in bed included in our stay. Only disappointment was on hotels.com description it stated private balcony which we did not have. This is a big reason why we booked the room. This was our only disappointment.

    Jolene, 2 night trip, Mar 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super Spacious, Clean, Relaxing

    We stayed in the Deluxe Room, 1 King Bed, Steam Shower. It was a beautiful and spacious room - much bigger than most hotels and bigger than my first apartment. There was a separate living room and TV. Love the massive shower with rain fixture, body jets and steamer. The restaurant was closed so while we did get continental breakfast in bed as part of the room reservation, we couldn’t have room service for dinner. Decided to get takeout at TGI Friday about a 5 minute drive closer to the Falls. Niagara was eerily quiet but it was nice to take a driving tour. I knew to expect $17/day parking from previous reviews which wasn’t too bad given the room rate. Don’t know why they don’t just include it in the room and offer “free parking” for guests. I was crossing my fingers for a room upgrade with my Gold membership on Hotels.com at check in, assuming there would be availability on a Tuesday night, but wasn’t the case. Still a pleasant check in and safety procedures were in place. I liked having our room on the first floor to avoid elevators and other guests. Overall, great little gem in Niagara and would recommend to others.

    Jenine, 1 night trip, Feb 23, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointing room

    This was the most ordinary of rooms we have stayed in at the Sterling Inn, all other rooms have been exceptional. This room is in need of a major overhaul. The bathroom had badly repaired caulking near the shower stall. The bottom corner of the shower door was rotting and rusted. The drain on the shower was so slow that you had to stop showering because the water was going to overflow out into the bathroom area. There was a badly repaired bit of ceiling right above the headboard of the bed, not very attractive at all. And the headboard was not even attached, so if you touched it, it would rock back and forth. The fireplace wasn't a real gas fire...just red glowing electric lights that did not provide any heat or atmosphere. We have stayed at the Sterling at least five times...this room was very disappointing compared to the other rooms we have stayed in.

    1 night trip, Feb 23, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I have stayed at this hotel before, a few years back and had a great experience. My friends been dealing with alot (fathers not doing well) and I wanted to take her “away” for a night of fun and relaxation. I almost felt as though they gave us all of the worst things for getting the room on discount. Our bed was very hard-i’m not someone who usually makes a fuss. I asked the front desk if all the rooms had the same type of bed. They offered a mattress pad for comfort. I understand that moving rooms is a hassle- especially during covid. A young man- not wearing any type of uniform came to our room with an old mattress pad. Said nothing, walked right in. And im assuming was going to strip the bed and re-make it? We suggested he just leave it and we’ll do it. But with that, the stains on the bed spread, holes in the robes, stains on the robes (visible without unrolling them), the scratched up tables- we asked to move rooms. In the morning we had the breakfast in bed that was included. There were no eggs and no fresh fruit. I was only able to eat the fruit- as im vegan. So

    KarLee, 1 night trip with friends, Feb 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing spot

    Amazing romantic & relaxing stay. Complimentary breakfast was better than any breakfast I’ve ever had at a hotel.

    Steffanie, 1 night trip, Feb 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Amazing, only issue was we were on the first floor and heard a lot of stomping on the floor above us. Would recommend 2nd floor.

    Kristen, 2 night trip, Feb 19, 2021

    Verified Hotels.com guest review

See all 1,565 reviews