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1 room, 2 adults

Palace Downtown, Dubai, United Arab Emirates

5-star5 stars
Mohammed Bin Rashid Boulevard, Downtown Dubai ,PO Box 9770, Dubai, 9770, United Arab Emirates

Luxury hotel with full-service spa, connected to a shopping center, near Dubai Fountain
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
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From 4,047 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Beach
Beautiful beach
Location
Great location
Food
Delicious food
Room
Great room

Palace Downtown, Dubai, United Arab Emirates

from Rs16,879
  • Deluxe Room
  • Diplomatic Suite, Lake View
  • Deluxe Fountain View
  • Palace Suite Fountain View
  • Palace Room
  • Palace Suite Lake View
  • Junior Suite
  • Palace Room Fountain View
  • Royal Suite

What’s around Palace Downtown, Dubai, United Arab Emirates

Top spots nearby

Recommended by this property

  • Dubai Fountain (3-minute walk)
  • Burj Khalifa (5-minute walk)
  • Dubai Mall (8-minute walk)
  • Dubai International Convention and Exhibition Centre (34-minute walk)

Getting around

  • Dubai (DXB-Dubai Intl.) - 22 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 29 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 39 min drive
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 242 rooms

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free valet parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Skydiving nearby
  • Steam room
  • Sauna
Working away
  • Conference space size (feet) - 18299
  • Conference space size (meters) - 1700
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2007
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • Bulgarian
  • English
  • Filipino
  • French
  • Hindi
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Palace Downtown, Dubai, United Arab Emirates’s small print

Also known as

  • Dubai Downtown Palace
  • Palace Downtown Hotel
  • The Palace Downtown Dubai
  • Palace Downtown Hotel
  • Hotel Palace Downtown Dubai
  • Dubai Palace Downtown Hotel
  • Hotel Palace Downtown
  • Palace Downtown Dubai
  • The Palace Downtown Dubai
  • Palace Hotel
  • Palace
  • Palace Downtown Dubai
  • Palace Dubai Downtown
  • Palace Hotel Dubai Downtown
  • Palace The Old Town Dubai
  • The Palace Old Town
  • The Palace The Old Town Hotel Dubai
  • Palace Downtown Dubai Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20.00 per accommodation, per night

Deposit: AED 500 per night

    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 350.0 per night

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 385 reviews

Very good 8.0
Always Special
I love Palace Downtown for it’s Friday Seafood Brunch and it’s Fantastic Fountain Views. I always have a fountain view room
th1 night trip
Good 6.0
Review
Great location, bad service.
Mohammed, us7 night romance trip
Exceptional 10.0
Arabian Hospitality
A pleasant and happy stay. Not happy at check in because I was given a room at the furthest end of the corridor and the front desk staff was not helpful to change the room but luckily the guest manager Mr. Ahmed Salah was very helpful and efficient. He moved us to a suite to show the Arabian hospitality to the guests. Thanks Mr. Ahmed Salah for making our stay a pleasant one.
hk2 night family trip
Poor 2.0
Disgusting service at check in.
We arrived at 10pm to be told we had to be moved to another hotel as their was a leak in the room that we booked and paid for. The receptionist was very rude and didn’t explain to us where the hotel was, he just told us to wait in the lobby for a driver, We waited half an hour and nobody helped us. After making a fuss they arranged for a car. Once we arrived at the Address hotel they said we would be booked in, they had no booking for us and no idea what we were talking about. This was midnight now and after traveling a great distance we were tired and grumpy. The Address Hotel however did take special care and time in ensuring that we got our rooms that we wanted and made us feel very welcome. They even upgraded us to a Apartment so we could have a view of the fountains. They also left a Bday Cake and Ballons in our room for my birthday. I will never go to the Palace hotel but will return to the Address hotel as the staff there are fantastic, especially the ladies. Thank you very much Address Hotel you were fantastic. Palace Hotel you should take a lesson from the Address Hotel.
Chloe, us1 night family trip
Exceptional 10.0
Everything was very good. The hotel is located in a great spot, easy walking to everywhere. Friendly staff and helped out with anything needed.
Gabi, us2 night business trip

Palace Downtown, Dubai, United Arab Emirates

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