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Holiday Inn Express & Suites Mobile West - I-65, an IHG Hotel

Hotel with spa, near Dauphin Street

  • Free on-the-go breakfast, free WiFi, and free parking
From
Rs7,654

Image gallery

  • Guest Room
  • Guest Room
  • Pool
  • Balcony
  • Guest Room
Guest Room. Image 1 of 41.
1 / 41Guest Room
8.2.Very good.
  • It was just okay. The bathroom needs some cosmetic work. It felt old to me, the room did.…

    Mar 27, 2021

  • Over was a pretty great stay, mostly clean. Very friendly caring workers

    Mar 27, 2021

See all 256 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Quiet
Safe
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 60 smoke-free guestrooms
  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Fitness center
  • 24-hour front desk

For families

  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

What’s around

  • Heart of Mobile
  • Mobile Botanical Gardens - 3.4 mi / 5.4 km
  • Mobile Museum of Art - 3.4 mi / 5.5 km
  • Ladd-Peebles Stadium - 4 mi / 6.5 km
  • University of South Alabama - 4.5 mi / 7.2 km
  • Oakleigh Historic Complex - 4.6 mi / 7.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 King Bed
  • Standard Room, 1 King Bed, Accessible (Mobility)
  • Standard Room, 2 Queen Beds, Accessible (Mobility)
  • Standard Room, 2 Queen Beds
  • Standard Room
  • Standard Room, 2 Queen Beds, Accessible (Hearing)
  • Standard Room, 1 King Bed (Leisure)
  • Standard Room, 1 King Bed, Accessible (Hearing)
  • Suite, 2 Queen Beds
  • Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Location

  • Heart of Mobile
  • Mobile Botanical Gardens - 3.4 mi / 5.4 km
  • Mobile Museum of Art - 3.4 mi / 5.5 km

What’s around

Landmarks

  • Heart of Mobile
  • Mobile Botanical Gardens - 3.4 mi / 5.4 km
  • Mobile Museum of Art - 3.4 mi / 5.5 km
  • Ladd-Peebles Stadium - 4 mi / 6.5 km
  • University of South Alabama - 4.5 mi / 7.2 km
  • Oakleigh Historic Complex - 4.6 mi / 7.4 km
  • National African American Archives and Museum - 10.7 mi / 17.2 km
  • University of Mobile - 10.8 mi / 17.3 km
  • Gulf Coast Exploreum - 11.2 mi / 18 km
  • Mobile Civic Center - 11.4 mi / 18.3 km
  • USS Alabama Battleship Memorial Park - 13.3 mi / 21.5 km

Getting around

  • Mobile Regional Airport (MOB) - 23 min drive
  • Mobile, AL (BFM-Downtown Airport) - 10 min drive

At a glance

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer

Be entertained

  • Plasma TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Envy Massage . Services include deep-tissue massages, sports massages, and Swedish massages.

The spa is open select days.

Small print

Also known as

  • Comfort Suites Hotel Mobile
  • Comfort Suites Mobile
  • Holiday Inn Express Mobile West I-65 Hotel
  • Holiday Inn Express Mobile West I-65
  • Holiday Inn Express Suites Mobile West I 65

Optional extras

Rollaway beds are available for USD 10.0 per night

Policies

Pool access available from 9 AM to 10 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express & Suites Mobile West - I-65, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 9 AM to 10 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Cracker Barrel (5-min walk), Yak The Kathmandu Kitchen (9-min walk), and Carpe Diem Coffee & Tea Co. (2 mi).
  • Holiday Inn Express & Suites Mobile West - I-65, an IHG Hotel has a spa and an indoor pool, as well as a fitness center.
8.2.Very good.
  • 2.0.Poor

    So bad it’s funny

    Overwhelmed and under trained desk agent. She was polite and wonderful but shouldn’t have been alone. The first room reeked of mold. We got another room. The sheets hadn’t been washed in some time according to the smell, the towels and washcloths were all heavily stained. The staff at breakfast the next morning said nothing until we were looking over things and that’s when we were curtly told we needed to take everything we touched. These people don’t care. It was pretty shocking Holiday Inn would allow their name to be put on such a joke of a hotel. We got a good rate, but after the stay it was way way overpriced. I wouldn’t ever stay there again and I hope the night agent gets a better gig

    Elizabeth, 1 night family trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    There was hair in the shower. No vending machine except in the lobby with only drinks. The sheets were not clean even though they reset the room daily.

    Jamelle, 6 night business trip, Mar 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was very comfortable

    Janet, 1 night family trip, Mar 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was nice and the staff was friendly . The room had everything I needed

    Chassity, 1 night trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    It was hair n the tub n the water did not go out so it was stop up

    Theresa, 1 night trip with friends, Mar 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff are pleasant and helpful

    Norma, 1 night business trip, Feb 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    A great stay

    Had a very pleasant trip. I was greeted with a smile and a cheerful voice at check in and any other time I passed by the front desk. The room was very clean, only had two sets of towels, but each day when i called for extra it was never a problem. I took twin 4 year olds, so we used the pool and the water and the pool area were always very warm(definetly a plus since it was in February). Overall we had a great stay and I would stay again if im ever in Mobile again.

    james, 2 night family trip, Feb 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient location and really clean facility. I would stay again

    Tiesha, 1 night family trip, Jan 30, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Rooms in need of repair

    The hotel was conveniently located and the staff was nice. The first room I had had an issue with the shower wall, the insert was separating in the middle of the shower wall. Also, the fire sprinkler in the room had white paper stapled to the ceiling around it covering up what I believe to be a hole. The bed made a lot of noise when I moved. Made the hotel of the issue with the shower and my concern about water damage to the wall, ( I am an insurance adjuster). The hotel promptly moved me to another room without any issue. That was appreciated. The new room had a comfortable bed and no paper stapled to the ceiling, this made me happy. The shower however had the same problem, only worse than the front room. Either the cleaning staff doesn’t bother letting the manager know about issues in the rooms, or the manager doesn’t bother fixing the issues. Not sure which is happening, but disappointed either way. Like I stated at first, the staff was nice, the rooms just had some issues.

    Paul, 6 night business trip, Jan 24, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Was close to where I needed to be. Check in clerk was rude, unhelpful and a poor example of a caring employee.

    1 night romance trip, Dec 27, 2020

    Verified Orbitz guest review

See all 256 reviews