Bahía Escondida

Photo gallery for Bahía Escondida

Primary image
Indoor pool, 4 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 4 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 4 outdoor pools, pool umbrellas, sun loungers
In-room safe, blackout drapes, iron/ironing board, free WiFi

Overview of Bahía Escondida

Bahía Escondida

3.0 star property
Mountain hotel with free water park, near Presa La Boca

7.2/10 Good

198 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Falda Cerro de la Ermita, 1010, Camino a La Cortina, Santiago, NL, 67320
Main amenities
  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • 4 outdoor pools and indoor pool
  • Free water park
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Microwave
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Presa La Boca - 26 min walk
  • Cascada Cola de Caballo - 26 min drive
  • Cumbres de Monterrey National Park - 23 min drive
  • Pueblo Serena - 27 min drive
  • Parque Natural La Estanzuela - 36 min drive
  • Monterrey Institute of Technology - 34 min drive
  • Casino Jubilee - 35 min drive
  • KidZania Monterrey - 35 min drive
  • Galerias Valle Oriente - 35 min drive
  • Metropolitan Cathedral of Our Lady of Monterrey - 38 min drive

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 62 min drive

About this property

Bahía Escondida

Placing you 1.3 mi (2.1 km) from Presa La Boca, Bahía Escondida features a free water park and a marina. After a dip in one of 4 outdoor pools, guests can grab a bite to eat at La Casona, which serves international cuisine and is open for breakfast, lunch, and dinner. There's an indoor pool and a poolside bar, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and local sightseeing.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4 PM - 11:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 11 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Free water park access
  • Children's pool
  • Playground
  • Grocery/convenience store
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Racquetball/squash
  • Boat tours
  • Shopping
  • Pool table
  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Wedding services
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 1986
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • 4 outdoor pools
  • An indoor pool
  • Free water park
  • Marina
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • In-room accessibility
  • Roll-in shower

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

La Casona - Overlooking the pool, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • A damage deposit of MXN 1500 will be collected before check-in

Optional extras

  • Breakfast costs between MXN 170 and MXN 170 for adults, and MXN 100 and MXN 100 for children (approximately)
  • Late check-out can be arranged for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Bahía Escondida
Bahía Escondida Hotel
Bahía Escondida Hotel Santiago
Bahía Escondida Santiago
Bahía Escondida Santiago
Bahía Escondida Hotel Santiago

Frequently asked questions

Overall score and ratings

7.2

Good

7.3/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Excellent.
Excellent. A little pricey. No meals included, nice amenities, clean. In the beautful mountains, all the building all far & seperated. You can drive.
Sergio E, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Room needed TLC. Paint peeling, Doors banged up / scratched. Sinks in kitchen and bathroom did not drain. Kitchen utensils and pans need replaced. Refrigerator was rusted and did not cool properly Amenities were close for the year - pool empty. In summary, not a pleasant stay; therefore, way too expensive (NO VALUE) for what they offer.
Terri, 1-night family trip
Verified Expedia guest review

4/10 Fair

This hotel is outrageously overpriced for what it is. The property has received no significant maintenance in years. It is not really a hotel but rather a club and it should be advertised as such. People there were not really vacationing but rather they own some kind of share and were there for the weekend. It is more like an apartment building with access to a pool to which by the way you have to drive to as there is no way to get there from the apartment but using the street. The room itself was average at best, maybe 2.5 star quality but with a 4.5 star pricing. Doors were old and dingy, painting is coming off. Bathrooms need maintenance, you would not want to step in without flip-flops. Just horrible for the price, we paid $650 for two nights in a 2-bedroom suite. The facilities, service, etc is worth half that at best. Find somewhere else to stay.
Camilo, 2-night family trip
Verified Expedia guest review

6/10 Good

No water
None of the water park was open. We were told only open on weekends. Very disappointed child.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We rented the 2 bedroom Master Suite on the 4th floor which had an amazing view. Fantastic place for family with kids. Large pool and cool water park.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked the installations, beds are a little firm.
1-night family trip
Verified Expedia guest review

6/10 Good

Hotel bedroom dated, installations, eg tennis ,needs to be rejuvenated
Tourist, 1-night family trip
Verified Expedia guest review