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1 room, 2 adults

Hotel Hospes Puerta de Alcalá, Madrid, Spain

5-star5 stars
Plaza de la Independencia 3, Madrid, Madrid, 28001, Spain

Luxury hotel with full-service spa, connected to the airport, near El Retiro Park
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Bar
Bar is awesome
Location
Great location
Service
Fantastic service
Wellness
Sufficient wellness & sports facilities

Hotel Hospes Puerta de Alcalá, Madrid, Spain

from Rs14,556
  • Dreamer´s Double Room
  • Deluxe Double Room
  • Junior Suite
  • Deluxe Double Room, city view
  • Double Room (with extra bed)

What’s around Hotel Hospes Puerta de Alcalá, Madrid, Spain

Landmarks

  • In Salamanca
  • El Retiro Park - 2 min walk
  • Paseo del Prado - 4 min walk
  • Gran Via Street - 9 min walk
  • Thyssen-Bornemisza National Museum - 9 min walk
  • Prado Museum - 12 min walk
  • Puerta del Sol - 17 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 21 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 13 min drive
  • Madrid Recoletos Station - 6 min walk
  • Atocha Cercanías Station - 19 min walk
  • Madrid Atocha Station - 22 min walk
  • Retiro Station - 3 min walk
  • Banco de Espana Station - 7 min walk
  • Serrano Station - 9 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About Hotel Hospes Puerta de Alcalá, Madrid, Spain

Putting you in a great location within just a 10-minute walk of El Retiro Park and Paseo del Prado, Hotel Hospes Puerta de Alcalá offers an airport shuttle (available 24 hours) for EUR 90 per vehicle roundtrip. Guests can visit the spa to indulge in Thai massages, Ayurvedic treatments, or mani/pedis, and Spanish cuisine is served at Independencia, which is open for breakfast, lunch, and dinner. A steam room and a snack bar/deli are other highlights, and rooms at this luxurious hotel offer up nice touches like premium bedding and rainfall showerheads. Fellow travelers like the central location for the sightseeing and because it's only a short walk to public transportation: Retiro Station is 3 minutes and Banco de Espana Station is 7 minutes.

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 33 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Steam room
Working away
  • Meeting rooms
  • Conference space size (feet) - 1830
  • Conference space size (meters) - 170
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1883
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

Independencia - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hotel Hospes Puerta de Alcalá, Madrid, Spain’s small print

Also known as

  • Hospes
  • Hospes Puerta Alcalá Hotel
  • Hospes Puerta Alcalá Madrid
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  • Hospes Puerta de Alcalá
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  • Madrid Hospes Hotel

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs EUR 39 per day

Rollaway beds are available for EUR 60.0 per night

Buffet breakfast is offered for an extra charge of EUR 28 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 30 per accommodation, per stay

Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 91 reviews

Exceptional 10.0
Fantastic Hotel in Madrid
I'm super picky about hotels and was pleasantly surprised with this hotel. I'm happy to know that they even have other hotels in Spain. This was a great hotel from location, cleanliness, staff & service. We absolutely loved our room and stay there. The gentlemen at the front desk were welcoming, informative and professional. I would definitely stay there again and would highly recommend it.
us3 night trip
Exceptional 10.0
Absolutely fabulous hotel - room was beautiful; location was perfect
Stephen, us1 night trip
Exceptional 10.0
Beyond comparison
A marvellous hotel in a great location with staff who excel at what they do. We were made to feel special from the moment we arrived.
Michael, gb3 night romance trip
Exceptional 10.0
Amazing hotel!! Beautiful location! So close to everything, beautiful multilingual staff.. worth every dime!!
Debra, us3 night trip
Exceptional 10.0
Great hotel!
Maybe the best service we've experienced in any hotel in Madrid. Hotel is one of downtown five star hotels, but it was more than that due to very courteous people on reception, and all other people working to please us as a Gold member Hotels.com guests. Room upgrade, free massage, very good stay. Hotel is on good place, several very good restaurants are nearby, walking distance. Great hotel.
Zeljko, us2 night family trip

Hotel Hospes Puerta de Alcalá, Madrid, Spain

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