Hotel Boutique Santa Lucia

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Premium bedding, down comforters, memory foam beds, minibar
Premium bedding, down comforters, memory foam beds, minibar
Premium bedding, down comforters, memory foam beds, minibar
Premium bedding, down comforters, memory foam beds, minibar

Overview of Hotel Boutique Santa Lucia

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Hotel Boutique Santa Lucia

4.0 star property
4-star hotel in Downtown Cuenca with 2 restaurants and bar/lounge

9.0/10 Superb

231 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
Map
Antonio Borrero 8 44 Y Sucre, Cuenca, Azuay, 10150
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Airport pick-up service
  • Area shuttle
  • Shopping center shuttle
  • Limo/town car service
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cuenca
  • Calderon Park - 1 min drive
  • El Cajas National Park - 21 min drive

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Hotel Boutique Santa Lucia

Hotel Boutique Santa Lucia is just 1.7 mi (2.8 km) from the airport and offers a shuttle (available 24 hours). Guests looking for a bite to eat can check out SANTA LUCIA, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this upscale hotel. The nice bathrooms and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 1 PM - 11:30 PM
  • Express check-in/out
  • Minimum check-in age - 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 15

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle within 4 kilometers*
  • Shopping center shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ecotours nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1856
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Accessible bathroom

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired Internet (surcharge)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

SANTA LUCIA - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
LA PLACITA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Wired Internet access is available in guestrooms for USD 10 per stay (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30 per stay
  • Airport shuttle service for children between the ages of 1 and 10 costs USD 0

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 10 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Boutique Santa Lucia
Hotel Hotel Boutique Santa Lucia Cuenca
Cuenca Hotel Boutique Santa Lucia Hotel
Hotel Hotel Boutique Santa Lucia
Boutique Santa Lucia Cuenca
Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel
Hotel Boutique Santa Lucia Cuenca
Hotel Boutique Santa Lucia Hotel Cuenca

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Beautiful Colonial Mansion!
Gorgeous hotel in a beautifully restored colonial mansion. The staff was friendly and helpful. Wonderful breakfast serves each morning. Highly recommended! This has to be one of the best hotels in Cuenca! (Tip: ask for a room with a window that faces outside)
Kelly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel with indoor open area. Very comfortable bed and pillows. Substantial breakfast included each morning ... fresh fruit, fresh squeezed juice, coffee, breads and breakfast entree (4 options to choose from). Very helpful staff as well
Carol, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente decoración. Me asusta un poco de noche por su estilo antiguo, pero de día es maravilloso. Amable oersonal y siempre dispuesto a ayudar. Céntrico pero por ello difícil salir y entrar en horas pico. Extrañé los chocolates en la habitación. No usé su restaurante.
Jessica, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Perfect hotel in Cuenca
Great stay in Cuenca. The staff was super nice and the accommodations comfortable
Amazing meal at the restaurant
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Expedia guest review

4/10 Fair

In payed $150 dolar per night for a crappy super improvises and small room,. Literally it was like they made a room frlm Warehouse. If you are book that the price has to be according to what you get. The food in the resrurant Expensive and mediocre.
Nataliam, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Zaiyi, 1-night trip
Verified Expedia guest review

8/10 Very good

it was good
Roberto, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

The hotel is lovely and the rooms are confortable. The bathroom is too small and the tub uncomfortable. If your room is on the down floor it could be noisy .
Tania Maria, 2-night family trip
Verified Expedia guest review