El Dorado Hotel

Photo gallery for El Dorado Hotel

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Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe

Overview of El Dorado Hotel

VIP Access

El Dorado Hotel

4.0 star property
4-star hotel in Downtown Cuenca with restaurant and bar/lounge

9.0/10 Superb

124 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Bar
The price is Rs 75
Price available on 06/07/2022
Gran Colombia 7-87 y Luis Cordero, Cuenca, Azuay
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cuenca
  • Calderon Park - 2 min drive
  • El Cajas National Park - 37 min drive

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

About this property

El Dorado Hotel

A great choice for a stay in Cuenca, El Dorado Hotel is just 1.5 mi (2.5 km) from the airport. Guests can indulge in massages, and Goda serves Asian cuisine. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this upscale hotel. The central location and comfortable guestrooms get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 7 floors


  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Children stay free

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Spa services
  • Sauna
  • Steam room


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Goda - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.
Fogo Grill and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 30.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Also known as

El Dorado Cuenca
El Dorado Hotel Cuenca
El Dorado Hotel Hotel
El Dorado Hotel Cuenca
El Dorado Hotel Hotel Cuenca

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

We had a wonderful stay, from the time we were picked up from the airport by their shuttle service, to the room upgrade and the helpfulness of the staff. I just hope the music from the electronic store across the street was less loud and not on as often. Thank goodness it's off in the evenings which was quiet and peaceful. The location otherwise can't be beat! I'd definitely stay again.
Dexter, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Nice place. Uncooperative staff, bad attitude and no help. Tried to cancel last day of 4 nights right after checking. The refused and said to get the refund from Travelocity. Travelocity said we had to get it from the hotel. Would never stay there again
RICHARD, 4-night family trip
Verified Travelocity guest review

10/10 Exceptional

Very Nice Hotel
John, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Modern hotel right in the middle of the historic centro of Cuenca, other hotels around the area may offer an old charm but do you really want to sleep in dirty old beds? El Dorado Hotel has that luxury experience you need for the end of the night. You can see all the old hotels during the day as a visitor, then go home to your super clean marble bathroom glass showers and modern luxurious king size bed at El Dorado to sleep. Staff is excellent, Breakfast is awesome, View is sick, Location is perfect. Can't beat this hotel
Victor, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best Hotel in Cuenca!
This is a wonderful place to stay. Martin, the manager is so kind! The restaurant food id exceptional. We only stay hete in Cuenca. 4 stars from us!
Robin, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Great location! However during this pandemic I think HOTEL DORADO should not have Snacks at the room if it’s not FREE I didn’t feel safe eating those snacks even if I have a to pay. Cleaning Staff/ I have to requested several times because they didn’t clean the room.
Martha, 3-night family trip
Verified Travelocity guest review

10/10 Exceptional

super friendly and comfy!
We had a great stay. The front manager and everyone were really friendly and went above and beyond helping us. The staff was very curious and respectful. The bed was large and so comfy! The room was small and we had to move around each other. But, it was ok. We would definitely stay there again, but in a room with more walking space. Sincerely, thanks for the great stay!
Robin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms are spacious and the service is great. The mini bar prices are great too!
Jazmin, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Eric, 13-night trip
Verified Expedia guest review

6/10 Good

Thomas, 1-night trip
Verified Expedia guest review