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Waterstones Hotel

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Front of property
3 restaurants, lunch, dinner served; international cuisine
Front of property
Premium bedding, in-room safe, individually decorated
Game room

Overview of Waterstones Hotel

VIP Access

Waterstones Hotel

4.5 star property
Luxury Mumbai hotel with outdoor pool, connected to the convention center
7.8 out of 10 Good
7.8/10 Good

313 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Off International Airport Approach Road, Marol, Andheri - East, Mumbai, Maharashtra, 400059
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • Free airport shuttle
  • Free area shuttle
  • Free ski shuttle
  • Indoor tennis court
  • Fitness center
  • Sauna
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (free)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • In Marol
  • Powai Lake - 6 min drive
  • Sanjay Gandhi National Park - 8 min drive
  • NESCO Center - 7 min drive
  • U.S. Consulate General - 8 min drive
  • Bombay Convention & Exhibition Centre - 7 min drive
  • Juhu Beach - 34 min drive
  • Siddhi Vinayak Temple - 14 min drive
  • Tata Memorial Hospital - 14 min drive
  • Mohammed Ali Road - 18 min drive
  • Haji Ali Dargah - 18 min drive

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 6 min drive
  • Mumbai Andheri Station - 5 min drive
  • Mumbai Ghatkopar Station - 6 min drive
  • Mumbai Jogeshwari Station - 6 min drive
  • Marol Naka Station - 8 min walk
  • Airport Road Station - 10 min walk
  • Saki Naka Station - 21 min walk
  • Free airport shuttle
  • Free area shuttle
  • Free ski shuttle

Restaurants

  • Crew Lounge @ JW Marriott - 11 min walk
  • Sansar Restaurant - 6 min walk
  • Dumpukht - 8 min walk
  • Magnolia @ Mirage - 7 min walk
  • Romano's - 11 min walk
Map

About this property

Waterstones Hotel

Featuring a free ski shuttle, Waterstones Hotel is a great choice for your ski vacation in Mumbai. Guests can indulge in deep-tissue massages, body wraps, or facials, and White Barn, one of 3 restaurants, serves international cuisine. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a free airport shuttle. The airport proximity and local sightseeing get great marks from fellow travelers. Public transportation is just a short walk: Marol Naka Station is 8 minutes and Airport Road Station is 10 minutes.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 99 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Free babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle
  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • Tennis lessons
  • Basketball
  • Racquetball/squash
  • Volleyball
  • Pool table
  • Table tennis

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (30000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Piano
  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Arcade/game room
  • Spa services
  • Indoor tennis courts
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Grab bar near toilet
  • Wheelchair-width doorways

Ski

  • Free ski shuttle

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Phone

Food and drink

  • Oven
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology.

Dining

White Barn - This poolside restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
All Stir Fry - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
On The Rocks - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Van Gogh Bar - This bar is located by the pool and specializes in international cuisine. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for INR 1000.0 per night

Pool, spa, & gym (if applicable)

  • Facility access costs INR 1250 per accommodation, per day
  • Pool access available from 6 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Guests booked in Boutique rooms are charged a facility fee to access the following Club amenities: Tennis and squash courts, games room, billiard and cards room, library, music and movies lounges. Guests booked in other room categories receive full club access at no charge.
Per property policy, group bookings are not permitted to order outside food.
Portable speakers and playing loud music are not permitted.
Outside alcohol is not permitted.

Also known as

Hotel Waterstones
Waterstones Hotel
Waterstones Hotel Mumbai
Waterstones Mumbai
Waterstones Hotel Hotel
Waterstones Hotel Mumbai
Waterstones Hotel Hotel Mumbai

Frequently asked questions

Does Waterstones Hotel offer free cancellation for a full refund?
Yes, Waterstones Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Waterstones Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Waterstones Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6 AM to 11:00 PM.
Are pets allowed at Waterstones Hotel?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Waterstones Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Waterstones Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Waterstones Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball, racquetball/squash, and volleyball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Waterstones Hotel also has 2 bars, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Waterstones Hotel?
Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining.
What's the area around Waterstones Hotel like?
Waterstones Hotel is in Marol, a short 8-minute walk from Marol Naka Station.

Reviews

7.8

Good

8.4/10

Cleanliness

8.1/10

Staff & service

7.0/10

Amenities

8.1/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Exceptional

wendy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

wendy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

prashant, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Minyoung, 2-night trip
Verified Hotels.com guest review

6/10 Good

Seungsoo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good experience
Vidhi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very Good
Recommended. 5 star
Asif, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ankit, 1-night trip
Verified Hotels.com guest review

6/10 Good

John, 2-night trip
Verified Hotels.com guest review

2/10 Poor

NOTHING!!!!
Charanbir, 2-night trip
Verified Expedia guest review