All properties in Casablanca, Casablanca-Settat, Morocco

Novotel Casablanca City Center

4-star hotel with restaurant, near United Nations Square

  • Free WiFi and free parking

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  • Our trip was cancelled by our travel agents due to the Covid virus and international…

    Sep 24, 2020

  • So far so good

    Feb 29, 2020

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Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 281 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Conference center

For families

  • Free cribs/infant beds
  • Playground on site
  • Sofa bed
  • Connecting/adjoining rooms available
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Casablanca
  • Central Market of Casablanca - 8 min walk
  • Hassan II Mosque - 30 min walk
  • United Nations Square - 4 min walk
  • Place Mohammed V - 17 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed with Sofa bed
  • Superior Room, 1 Queen Bed with Sofa bed
  • Junior Suite, 1 King Bed with Sofa bed
  • Standard Twin Room, Multiple Beds


  • Heart of Casablanca
  • Central Market of Casablanca - 8 min walk
  • Hassan II Mosque - 30 min walk

What’s around


  • Heart of Casablanca
  • Central Market of Casablanca - 8 min walk
  • Hassan II Mosque - 30 min walk
  • United Nations Square - 4 min walk
  • Place Mohammed V - 17 min walk

Getting around

  • Mohammed V Airport (CMN) - 44 min drive
  • Casablanca Mers Sultan Station - 6 min drive
  • Casablanca L'Oasis Station - 7 min drive
  • Casablanca Facultes Station - 8 min drive
  • Marche Central Station - 7 min walk
  • Mohamed Diouri Station - 12 min walk
  • Place Nations Unies Station - 12 min walk

At a glance

Hotel size

  • This hotel has 281 rooms
  • This hotel is arranged over 17 floors


  • Check-in time 2:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16


  • Pets allowed*
  • Restrictions apply*
  • 1 per room (up to 11 lbs)


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Playground on site
  • Golfing nearby

Working away

  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 2799
  • Conference space size (meters) - 260
  • Conference center
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Elevator
  • Designated smoking areas
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages Spoken

  • Arabic
  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Sofa bed size double

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Delight Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Novotel Casablanca City Center
  • Novotel Casablanca City Center Hotel
  • Novotel Casablanca City Center Casablanca
  • Novotel Casablanca City Center Hotel Casablanca
  • Novotel Hotel Casablanca City Center
  • Accor Casablanca City Center
  • Casablanca Novotel
  • Novotel Casablanca City Hotel Casablanca
  • Novotel Casablanca City Center Hotel
  • Casablanca Novotel
  • Accor Casablanca City Center

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-in between noon and 6:00 PM can be arranged for an extra charge (amount varies)

Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Pets are allowed for an extra charge of EUR 30 per pet, per night

Service animals exempt from fees


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1.8 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Novotel Casablanca City Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.
  • You can check in from 2:00 PM - noon. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Delight Restaurant. Nearby restaurants include Golden China (3-min walk), Petit Poucet (6-min walk), and 新龙门饭店Restaurant Le Nouveau Dragon (6-min walk).
  • Novotel Casablanca City Center has a fitness center and access to a nearby indoor pool.
  • 8.0.Very good

    Nò air conditioning...........................................

    1 night family trip, Jan 1, 2020

    Verified Expedia guest review

  • 6.0.Good

    Hotel looks a bit runned down and bfast became quite poor when compared to previous times Inhave stayedvthere

    Jose, 1 night business trip, Nov 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    From airport to hotel, it costed us 300 MAD arriving at midnight. Room was big and clean. Only 2-3 elevators at the property, so it took awhile to get onto the elevator given the number of guests that have. Breakfast starts at 6:30am, but they have some complimentary coffee, tea, juices and some bakery available at 6am at the restaurant if you need to catch an early flight.

    2 night trip, Oct 30, 2019

    Verified guest review

  • 8.0.Very good

    Poor staff service at breakfast, coffee machine not working, some tables had thermos of coffee and milk while others did not.

    2 night trip, Oct 25, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Bed not comfortable, poor service , lift not functioning well, phone not working

    Sit Hian, 3 night business trip, Oct 23, 2019

    Verified guest review

  • 8.0.Very good

    Unlike other reviews it appears that hotel has been renovated. Lobby and staff were very nice and rooms were clean and modern. AC worked fine and beds were comfortable. Everything needed to make a comfortable stay and reasonably priced. Would recommend,

    Jim, 1 night family trip, Oct 15, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Property was nice and centrally located. I felt safe and secure.

    Iris, 3 night trip, Oct 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    A convenient and comfortable hotel in Casablanca

    Convenient located close to train station Casa Port “, which is just cross the street. Rick’s Cafe, Marina Shopping Mall and Grand Mosque are all within walking distance. Comfortable bed and spacious room, good breakfast and all staffs we met were friendly. Recommend

    Tung Ping, 2 night romance trip, Sep 18, 2019

    Verified guest review

  • 2.0.Poor

    This is a very rundown hotel that you would not be able to tell from the lobby. The worst part is that it is filthy. I’m talking pubic hair and urine on the seat!? It is supposed to be non smoking and there is signs everywhere yet the hallways and our bathroom wreaked of cigarette smoke! I think they assigned rooms that were not cleaned. The carpets in the rooms and hallways seemed they hadn’t been vacuumed for a while with questionable things dried into the carpet. We had to change rooms a few times until we got a semi decent room without urine on the toilet seat and clean-ish. They cater to large Tours so any room with twin beds were basically horrible, the carpet was filthy, the safe didn’t work and the AC didn’t work in most rooms. If you plan on staying in this hotel make sure you get a room in higher up floors and request it to be serviced although they say it’s a king bed they have a queen bed. Try to get the even numbered rooms. They face the ocean and the big mosque so at least you have a view. I think that front desk has heard these complaints so much that they’ve become desensitized and a bit rude. We had requested one of the front desk workers come see the room with us and she agreed the floors were filthy! The breakfast food was okay but the workers had an argument right in front of us and the plates and cups were not all clean. I do not recommend this hotel at all.

    1 night family trip, Sep 16, 2019

    Verified Expedia guest review

  • 6.0.Good

    Breakfast was a disappointment. And hygienic minimum standards are not followed. For example, at the buffet there is not napkin to hold the bread when cutting off a slice for yourself. Every guest must hold the bread with bare hands. To pick up a pancake from the public tray, again, no tool available, you need to pick it up with your hands. Also the fresh clean plates were full of fingerprints which you see well when the light shines on them (iiihhh). Coffee was good though (Nespresso). Location also would not be bad, but at the moment there is a huge construction going on around the hotel. I doubt it will be finished in the next 6-12 months.

    CleanPlateLover, 2 night business trip, Sep 6, 2019

    Verified Expedia guest review

See all 122 reviews