Guests
All properties in Natales, Magallanes y Antartica Chilena, Chile

Hotel Costaustralis

3.5-star hotel in Natales with restaurant and bar/lounge

  • Free WiFi and free parking

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Pedro Montt 262, Natales, 6160000, Magallanes, Chile
8.4.Very good.
  • After 8 days of Long and hard O-Circuit trekking and came back to the Costaustrales where…

    Feb 8, 2020

  • I asked the reception to wake me up and they did not They do not give you support

    Jan 15, 2020

See all 65 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Dining options
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub

Property highlights

Main amenities

  • 110 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Conference center
  • Airport shuttle
  • 24-hour front desk

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • On the boardwalk
  • Costanera - 1 min walk
  • Puerto Natales Casino - 5 min walk
  • Museo Histórico - 6 min walk
  • Plaza de Armas - 9 min walk
  • Mirador Cerro Dorotea - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 2 Twin Beds
  • Superior Double Room, 2 Twin Beds, Sea View
  • Superior Triple Room, Sea View
  • Superior Double Room, 1 Double Bed, Sea View

Location

Pedro Montt 262, Natales, 6160000, Magallanes, Chile
  • On the boardwalk
  • Costanera - 1 min walk
  • Puerto Natales Casino - 5 min walk

What’s around

Landmarks

  • On the boardwalk
  • Costanera - 1 min walk
  • Puerto Natales Casino - 5 min walk
  • Museo Histórico - 6 min walk
  • Plaza de Armas - 9 min walk
  • Mirador Cerro Dorotea - 16 min walk
  • Cerro Dorotea - 14.3 mi / 23 km
  • Mylodon Cave Natural Monument - 15.9 mi / 25.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1994
  • Elevator
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 21-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - Overlooking the ocean, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Costaustralis
  • Hotel Costaustralis Puerto Natales
  • Hotel Costaustralis Hotel
  • Hotel Costaustralis Natales
  • Hotel Costaustralis Hotel Natales
  • Costaustralis Hotel
  • Costaustralis Puerto Natales
  • Hotel Costaustralis
  • Hotel Costaustralis Puerto Natales
  • Costa Australis Puerto Natales
  • Hotel Costaustralis Puerto Natales, Aisen Region, Chile
  • Hotel Costaustralis Natales
  • Costaustralis Natales

Optional extras

Rollaway beds are available for USD 50.0 per day

Airport shuttle service is offered for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Costaustralis does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from September 7 2020 to September 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers international cuisine and ocean views. Nearby restaurants include Aluén (4-min walk), Patagonia Dulce (4-min walk), and Amerindia (4-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Puerto Natales Casino (5-min walk) is nearby.
  • Have fun with nearby activities like cycling, hiking, and sailing. Additional recreation nearby includes ecotours.
8.4.Very good.
  • 10.0.Exceptional

    Beautiful property. Bar service and quality of food/drinks only fair.

    David, 3 night trip with friends, Jan 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    the hotel was lovely the staff was very friendly and helpful. the dinning room only had 1 meal option for dinner (which was a little weird) but the bar had another menu so that was good. the breakfast that was included was great. my only challenge was that i booked a queen via expedia and ended up with 2 twins :(

    Alexis, 2 night trip, Jan 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    very nice view。breakfast is very good。although it is at then end of town. But still is close to everything.

    1 night trip with friends, Dec 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Right on the water, people very friendly. Would recommend.

    Tim, 3 night family trip, Sep 30, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Amazing view and fantastic service. They even made us early breakfast one day! Slight difficulty with hot temperature in the rooms both times and we couldn't adjust the radiator.

    1 night family trip, Sep 11, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Would stay again and would come back

    Everyone in town knows this hotel so it was easy to book anything to be picked up from this place. Right infront of the water with a short walk to the main square of town with lots of restaurants. The staff were friendly and helpful with our stay. They went above and beyond to make our trip. I would say the decor in the main lobby and restaurant is new, bit the rooms were alright. Very clean, beds weren't bad for comfort, but they really need to update the bathrooms. The showers and the taps flooded almost at every use and it seemed to be a common complaint. The food in the restaurant was pretty good for set menu that changed most nights. I would stay here again strictly based on the wonderful staff especially those at the breakfast buffet who would recognize us and make all our eggs and omelettes just like we liked them without even asking. Such lovely people.

    Amanda, 8 night trip with friends, Apr 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This property was centrally located and beautiful. There are lots of restaurants and shopping close by. Staff was welcoming and courteous; we had a great stay! The only one thing that happened is that we did not have hot water one of the nights and mornings to take a shower. The problem was addressed and fixed. Other than that, our stay was very enjoyable.

    3 night romance trip, Mar 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice hotel in downtown Puerto Natailes.

    This is a very nice hotel right on the main road through downtown. It is new and very nicely furnished. The only problem we had was that a very small parking area at the rear of the hotel is not really sufficient for a busy night. I would have parked on the street but was encouraged to park in the small parking area. Otherwise, the hotel was great and fairly priced.

    Steven, 1 night romance trip, Feb 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    very pretty place and good view. when i book it on expedia, it said free bottle of sparkling wine would be provided, but hotel was not aware of it.

    2 night family trip, Feb 18, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Nice property on waterfront (unfortunately, waterfront under construction presently, but I understand that hotel had no control over that). Centrally located to lots of amenities.

    1 night trip, Jan 19, 2019

    Verified Expedia guest review

See all 65 reviews