Holiday Inn Norwich City, an IHG Hotel

Photo gallery for Holiday Inn Norwich City, an IHG Hotel

Primary image
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Norwich City, an IHG Hotel

Holiday Inn Norwich City, an IHG Hotel

4.0 star property
Riverfront hotel with restaurant, near Carrow Road

8.8/10 Fabulous

776 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Carrow Road, Norwich, England, NR1 1HU
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Norwich
  • Norfolk Broads - 29 min drive

Getting around

  • Norwich (NWI-Norwich Intl.) - 19 min drive
  • Norwich Station - 10 min walk
  • Brundall Station - 11 min drive
  • Lingwood Station - 13 min drive

About this property

Holiday Inn Norwich City, an IHG Hotel

A great choice for a stay in Norwich, Holiday Inn Norwich City, an IHG Hotel is just 4.7 mi (7.6 km) from the airport. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, Hindi, Hungarian, Latvian, Polish, Romanian, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (GBP 6.95 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Access to nearby indoor pool

Working away

  • Business center
  • Meeting room
  • Conference space (125 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Bathroom emergency pull cord

Languages

  • English
  • Hindi
  • Hungarian
  • Latvian
  • Polish
  • Romanian
  • Russian
  • Spanish
  • Ukrainian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16.95 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per night

Parking

  • Self parking costs GBP 6.95 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Holiday Norwich City, An Ihg
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City, an IHG Hotel Hotel
Holiday Inn Norwich City, an IHG Hotel Norwich
Holiday Inn Norwich City, an IHG Hotel Hotel Norwich

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Convenient and Accessible
Reasonably quick check in. Required more personal information than other hotels had required. Easy open stair access to room which was appreciated. Lifts were available for those who prefer. Spacious room with two double beds. Wifi unsecure which compromised our business banking and transactions. Restaurant onsite but half of what was on the menu was not available and for an eco-friendly service they use a lot of small plastic packaging for condiments, eg sauce. Check out was quick and easy.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheryle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was fine. The breakfasts were good and a good bargain. The gym was super small and it was my only complaint.
Alan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable stay. Ac almost not working.
Rafal, 1-night trip
Verified Hotels.com guest review

4/10 Fair

avoid
Super hard beds, not very comfy pillows (also hard, but the mattress was worse), very loud street (no sound insulation despite being on the road), very dirty room. What's top like? Checkout at noon. Breakfast was not free.
Patrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stewart, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would definitely stay again.
Excellent, comfortable and clean.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Darren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Errol, 1-night trip
Verified Hotels.com guest review