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1 room, 2 adults

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
5339 Murray St, Niagara Falls, ON, L2G2J3, Canada

3-star hotel with outdoor pool, near Fallsview Casino
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from December 29 2020 to December 31 2020 (dates subject to change).
  • Very friendly staff Very clean room n comfortable Apr 4, 2021
  • Price is too high for where your staying. Hotel is old slap the name holiday inn on it so…Apr 3, 2021

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

from Rs4,477
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Non Smoking (with shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Room, 1 Queen Bed with Sofa bed, Non Smoking
  • Room, 1 Queen Bed, Accessible (Wheelchair)

What’s around Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Landmarks

  • In Fallsview
  • Fallsview Casino - 1 min walk
  • Skylon Tower - 7 min walk
  • Clifton Hill - 16 min walk
  • Horseshoe Falls - 17 min walk
  • Casino Niagara - 19 min walk
  • Fallsview Indoor Waterpark - 20 min walk
  • Rainbow Bridge - 23 min walk

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 43 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 20 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls Station - 5 min drive
  • Niagara Falls Station - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Chinese
  • English
  • Italian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel’s small print

Also known as

  • Holiday Inn Hotel Niagara Falls Falls
  • Holiday Inn Niagara Falls By The Falls
  • Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Hotel
  • Holiday Inn Niagara Falls Falls
  • Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
  • Holiday Inn Niagara Falls Falls Hotel
  • Niagara Falls Holiday Inn
  • Holiday Inn Niagara Falls By The Falls

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: CAD 8.98 per accommodation, per night
  • A damage deposit of CAD 100 will be collected before check-in.

Optional extras

Rollaway beds are available for CAD 10.0 per night

Full breakfast is offered for an extra charge of CAD 12.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

  • Does Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offer free cancellation for a full refund?
    Yes, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Holiday Inn Niagara Falls - By The Falls, an IHG Hotel currently open?
    This property is closed from December 29 2020 to December 31 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
    Yes, there's free self parking.
  • Is there a pool at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
    You can check in from 3:00 PM - 2:00 AM. Check-out time is noon.
  • Are there restaurants at or near Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
    Yes, Cocos offers alfresco dining. Nearby restaurants include My Cousin Vinny's (5-min walk), CopaCabana Brazilian Steak House (5-min walk), and The Keg Steakhouse + Bar (6-min walk).
  • Is there an onsite casino at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
    No, this hotel doesn't have a casino, but Fallsview Casino (1-min walk) and Casino Niagara (19-min walk) are both nearby.
  • What is there to do at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel and nearby?
    Holiday Inn Niagara Falls - By The Falls, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a spa tub.

Recent reviews

Very good 8.0 From 1,941 reviews

Very good 8.0
Cleanliness
There are lots of hairs in the washroom especially in the bath tub and on the floors..Looks like they did not do a quality check. They should vacuum all the corners of the washroom floors. There are also stains on the sheets. The garbage containers are dirty and sticky. Poor cleanliness.
ca1 night family trip
Good 6.0
The reception at night when I checked in was really niceeeee But other staff may not that nice. Also I think the deco is a bit old and the tap was broken when I turn on
ca1 night trip
Poor 2.0
Tv and room telephone didn’t work Too much noise and uncomfortable
Michele, ca1 night trip
Exceptional 10.0
Day trip
Nice to get away for the day
Gary, ca1 night trip
Poor 2.0
Do not stay here.
Arrived at 930 pm, Hotel looked great, went out for dinner and a walk and didn’t get back to the hotel until a little later. We started to settle in and un-pack but started realizing the filth in our room. Garbage was left at the side of the bed, floors were sticky and left lysol wipes and my socks brown. Upon further inspection, it looked like the sheets and linens were also dirty. On top of this, it was very loud. Drilling and banging sounds and hotel is full of sketchy people but no security to be found. We had to leave and find another hotel between 2 and 3 am, and the manager Teresa was no help & in fact tried putting the blame back on us and deny our claims even though we have photo evidence of the state of the room. She also continued to hang up on us when we called back to further dispute our payment and request a refund. This was the worst experience we have ever had at a Holiday Inn. Do not stay here unless safety, hygiene and customer service (especially in a pandemic) isn’t an issue for you.
Jonathan, ca1 night trip
Poor 2.0
Horrible experience with night staff (Polly). Very rude, not helpful, and stereotypical. My family checked out early (same night) due to experience. Hopefully senior management handles concerns well. Otherwise, restaurant is great. Pool & hot tub were amazing!
Samantha, ca2 night family trip
Very good 8.0
Great for the price
The beds were super comfortable really only down side was you could hear every little sound and we had an ice machine right outside our door !! I did expect it to bed alittle cleaner as we are in an pandemic but otherwise I would stay here again price was super cheap!
Marsha, ca3 night trip
Exceptional 10.0
Staff is friendly, excellent location, good price 👍
ca1 night family trip
Very good 8.0
Great value and great bar / restaurant
Jane, ca1 night trip with friends
Exceptional 10.0
great for a short get away
Clean and comfortable room. Welcoming staff.
Celine, ca1 night trip

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel