CitizenM Chicago Downtown (Chicago, United States of America), Chicago hotel discounts

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4-star hotel with restaurant, near Chicago Riverwalk

Premium bedding, pillow-top beds, in-room safe, desk

Daily buffet breakfast (USD 22.89 per person)

Overview
Rooms
Location
Amenities
Policies

Superb

Property highlights

Free WiFi

Restaurant

Bar

Air conditioning

Gym

24/7 front desk

80 East Wacker Place, Chicago, IL, 60601

Main amenities

Housekeeping (on request)
Restaurant and bar/lounge
Breakfast available
Fitness center
24-hour business center
Business center
3 meeting rooms
24-hour front desk
Coffee/tea in a common area
Computer station
Communal living room
Front-desk safe

Feel at home

Children stay free
Refrigerator
Private bathroom
Television
Blackout drapes/curtains
Elevator

Room options

Room, 1 King Bed

14 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, City View

14 sq m
City view
Sleeps 2
1 King Bed

About this area

What's nearby

In Downtown Chicago
Chicago Riverwalk - 2 min walk
Chicago Theatre - 4 min walk
Millennium Park - 5 min walk
Michigan Avenue - 8 min walk
Art Institute of Chicago - 11 min walk
Grant Park - 14 min walk
Lake Michigan - 17 min walk
Willis Tower - 21 min walk
Navy Pier - 25 min walk
Field Museum of Natural History - 34 min walk

Getting around

Chicago Midway Airport (MDW) - 30 min drive
Chicago O'Hare Intl. Airport (ORD) - 38 min drive
Chicago, IL (PWK-Chicago Executive) - 48 min drive
Millennium Station - 4 min walk
Chicago Van Buren Street Station - 14 min walk
Chicago Union Station - 26 min walk
State Station - 4 min walk
Randolph-Wabash Station - 4 min walk
Lake Station - 6 min walk

Restaurants

Joe's Seafood, Prime Steak & Stone Crab - 8 min walk
Shaw's Crab House - 7 min walk
Firecakes Donuts - 10 min walk
Sushi-san - 11 min walk
Wildberry Pancakes & Cafe - 5 min walk

About this property

CitizenM Chicago Downtown

You'll be in a fantastic location at CitizenM Chicago Downtown, just a 5-minute walk from Chicago Riverwalk and Millennium Park. Guests can visit the fitness center for a workout or grab a bite to eat at CanteenM - open 24/7, which serves international cuisine and is open for breakfast, lunch, and dinner. This upscale hotel is also within a 15-minute walk of Michigan Avenue and Art Institute of Chicago. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: State Station is 4 minutes and Randolph-Wabash Station is 4 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Cashless transactions are available for all charges at the property

This information is provided by our partners.

At a glance

Hotel size

280 rooms
Arranged over 10 floors

Arriving/Leaving

Check-in time from 2:00 PM - anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

No onsite parking

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Water dispenser

Traveling with children

Children stay free (see details)

Working away

24-hour business center
3 meeting rooms
Computer station
Coworking spaces

Services

24-hour front desk
Luggage storage

Facilities

1 building/tower
Built in 2022
Safe-deposit box at front desk
Television in common areas
Communal living room
Fitness center
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only

Accessibility

Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Hand-held showerheads
Closed captioned TV
Stair-free path to entrance

Room amenities

Be entertained

iPad
IPod docking station
43-inch flat-screen TV
Cable TV channels

Home comfort

Climate-controlled air conditioning and heating

Sleep well

Blackout drapes/curtains
Premium bedding
Pillowtop mattress

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi
Phone
Desk chair

Food and drink

Refrigerator

More

Housekeeping (on request)
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only

Special features

Dining

CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 22.89 per person
Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Policies

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses wind and solar energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Citizenm Chicago Chicago

CitizenM Chicago Downtown Hotel

CitizenM Chicago Downtown Chicago

CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Does CitizenM Chicago Downtown offer free cancellation for a full refund?

Yes, CitizenM Chicago Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at CitizenM Chicago Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at CitizenM Chicago Downtown?

Sorry, there's no onsite parking at CitizenM Chicago Downtown.

What are the check-in and check-out times at CitizenM Chicago Downtown?

You can check in from 2:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at CitizenM Chicago Downtown and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near CitizenM Chicago Downtown?

Yes, CanteenM - open 24/7 offers international cuisine.

What's the area around CitizenM Chicago Downtown like?

CitizenM Chicago Downtown is in Downtown Chicago, a short 4-minute walk from State Station and 5 minutes' walk from Millennium Park. Travelers give top marks for the hotel's prime location.

9.0

Superb

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

2 October 2023

We would stay there again.

It was fine. Clean. In the Loop. A lot of good things. A parking arrangement with some place would be nice. There is a hotel across the street with a garage and multiple garages in the area. The corporate attitude seems to be, "No parking. You are on your own. Don't bother us." The surprising thing was the size of the room. The bed was surrounded by three walls. We would stay there again.