Ameristar Casino Resort and Spa

Photo gallery for Ameristar Casino Resort and Spa

Primary image
Indoor pool, open 9 AM to 6 PM, cabanas (surcharge)
Indoor pool, open 9 AM to 6 PM, cabanas (surcharge)
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board

Overview of Ameristar Casino Resort and Spa

Ameristar Casino Resort and Spa

4.5 star property
Luxury hotel with 4 restaurants, near Ameristar Casino St. Charles

8.4/10 Very good

979 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Lounge area
The price is Rs 199
Price available on 05/07/2022
Map
1 Ameristar Blvd, St. Charles, MO, 63301
Main amenities
  • Casino
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • 24-hour fitness center
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Conference center
  • 24-hour front desk
  • Arcade/game room
  • Lobby fireplace
For families
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Separate sitting area
  • Premium TV channels
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of St. Charles
  • Ameristar Casino St. Charles - 1 min walk
  • Lindenwood University - 36 min walk
  • Family Arena - 40 min walk
  • Historic Main Street - 2 min drive
  • Katy Trail - 6 min drive
  • Hollywood Casino Amphitheatre - 6 min drive
  • Centene Community Ice Center - 8 min drive
  • Hollywood Casino - 8 min drive
  • Westport Plaza - 13 min drive
  • Mid Rivers Mall - 11 min drive

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 12 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 23 min drive
  • Kirkwood Station - 24 min drive
  • St. Louis Gateway Station - 28 min drive

About this property

Ameristar Casino Resort and Spa

Ameristar Casino Resort and Spa features a casino and puts you just steps from Ameristar Casino St. Charles. You can visit the spa to be pampered with massages, facials, or aromatherapy, and Bugattis Steak and Pasta, one of 4 restaurants, serves dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a poolside bar. Fellow travelers say good things about the pool and comfortable beds.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 400 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 2:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby
  • Winery tours nearby

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)

Facilities

  • ATM/banking
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Arcade/game room
  • Casino
  • Full-service spa
  • 25 casino gaming tables
  • 100 casino slot machines
  • 2 casino VIP rooms
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • English
  • Korean
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 37-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • In-room safe

Special features

Spa

Ara has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 21 years old are not allowed in the spa.

Dining

Bugattis Steak and Pasta - This steakhouse serves dinner only.
Amerisports Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Landmark Buffet - This buffet restaurant serves brunch, lunch, and dinner. Open daily.
Pearls Oyster Bar - This restaurant serves dinner only. Open select days.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 50.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 10.00 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Self parking
    • Valet parking
    • Housekeeping

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 20 to July 21:
  • Swimming pool

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for USD 25 per night
  • Rollaway beds are available for USD 25 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9 AM to 6 PM
  • Guests under 21 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Ameristar Casino
Ameristar Casino Resort
Ameristar Casino Resort St. Charles
Ameristar Casino St. Charles
Ameristar Resort
Casino Ameristar
Ameristar Casino St Charles
Ameristar Casino Resort and Spa Hotel St. Charles
Ameristar Casino Resort Spa
Ameristar Casino Resort and Spa St. Charles
Ameristar Casino Resort and Spa Hotel
Ameristar Casino St Charles
Ameristar Casino Resort Spa

Frequently asked questions

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

4/10 Fair

CALL AND VERIFY BEFORE BOOKING
The check in attendant was not kind or welcoming. We reserved 2 rooms but were not able to even get both rooms on the same floor. We were told at check in that kids cannot use pool Friday, Sat or Sunday. Hotels.com did not advise of this. They have no valet, no wheelchairs, and no room service as advertised. The air was not working in our room and no one could fix it and they did not put me in another room.
Becky, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Kevin, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Big let down
Pool closed to kids. Phone to call anywhere doesn’t work. Front desk unsympathetic. Fishy smell in hallways.
Stephanie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The only thing that upset me was I rented it for the pool for my granddaughter. Nowhere did it tell me pool was closed on weekends for kids. So that was a bummer
Christie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Samuel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Never again
Kids can’t swim! That was one of the biggest part of our vacation have access to a pool for the whole family! Then why is there a gap in the bathroom doors that people can see in I had my 4 year old grandson and he could see me in the tub! Then the refrigerator in the room did not work and the freezer on it leaking water on everything so could not use it! No cleaning of the room all weekend had to have all these dirty towels all over the bathroom all weekend! Had to go down to get more towels! I don’t think you should have to ask all these questions the person that checks you in should tell you this stuff! I came to this hotel because I thought it would be amazing and I guess I was not high class enough to be treated like I deserve to be in there hotel! It’s nothing special and I will never go back! So disappointed in this hotel! You would think that you would try to make a first time person to your hotel feel special and even just a little information about your hotel! I mean yes there is a web site I get it, but you know all this information when I check in!
Sara, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
The check in was great but when we got to the room it was a different story. Went to us the bathroom and there was a pair of used women's underwear on the floor, the shower was clogged with standing water after about 5 seconds and neither of the tvs worked. The hotel overall was great with nice staff and good amenities but the dirty room unfortunately set the tone for the overall experience.
James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andre, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Siham, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review