Hotel Europa

Photo gallery for Hotel Europa

Primary image
Beach nearby
Seasonal outdoor pool, sun loungers
Seasonal outdoor pool, sun loungers
Seasonal outdoor pool, sun loungers

Overview of Hotel Europa

Hotel Europa

3.0 star property
Lakefront hotel with restaurant, near Lake Lugano

7.6/10 Good

132 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Lungo Lago Giacomo Matteotti, 198, Porlezza, CO, 22018
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Health club
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Spa tub
  • Room service
  • Spa services
  • Airport shuttle
For families
  • Children stay free
  • Private bathroom
  • Living room
  • Television
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Lake Lugano - 1 min walk
  • Villa del Balbianello - 55 min drive

Getting around

  • Lugano (LUG-Agno) - 43 min drive
  • Milan Malpensa Airport (MXP) - 74 min drive
  • Melide Station - 27 min drive
  • Lugano (QDL-Lugano Rail Station) - 32 min drive
  • Lugano Station - 32 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Europa

Putting you within a 10-minute drive of Lake Lugano, Hotel Europa features an airport shuttle and a rooftop terrace. Guests indulge in facials, then grab a bite to eat at the restaurant. A bar/lounge, a health club, and a fitness center are other highlights. Fellow travelers say good things about the convenient parking and helpful staff.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 1:00 PM - 11:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 5 per night)
  • Free offsite parking nearby

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free

What to do

  • Beach nearby
  • Use of nearby fitness center
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Parasailing nearby
  • Water skiing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Golf clubs on site
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Porch
  • Television in common areas
  • Health club
  • 18 holes of golf
  • Seasonal outdoor pool
  • Spa services
  • Spa tub
  • Sauna

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television

Sleep well

  • Down comforter
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-in between 10:00 PM and midnight can be arranged for an extra charge of EUR 35

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 5 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Europa Porlezza
Hotel Europa Porlezza
Hotel Europa Hotel
Hotel Europa Porlezza
Hotel Europa Hotel Porlezza

Frequently asked questions

Overall score and ratings

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.3/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

2/10 Poor

Awful experience!
The missing Air-conditioning was the main deal breaker . The beds were very uncomfortable ;I left with a back pain. The wifi was really bad , unstable. The pool is open from 10:00am to 07:00pm .All good until you realize that during the day you cannot use it too much and by the evening the staff tells you off at 07:00 sharp in a non polite manner. Durring my stay ( june 20-27 ) I had a surprise of a construction site right next to it . Every morning 07:00 sharp the workers uill cut in iron and wood making a awfully loud noise . No minibar in the room . The rooms are looking awful, everything is old and works like it . On the balcony you get just twoplastic seats over-used and mini table. Overall the worst experience I've ever had.By the end of the holiday I got so pissed that really made me hate this place . The only good parts are: the location and the fact that the cleaning staff did a perfect job considering that the showers were not sealed properly and water will get out all over the bathroom. Nothing more , nothing less.
Petronel-Claudiu, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

KULWADEE, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sufficient place to stay for short time, kind ppl!
My friends and I had a pleasant time at this hotel, it is in a quiet area where locals are just across from the lake. It is an older building with very small amenities such as little bathroom space but it was sufficient enough for us for our 2 night stay. Keep In mind they have no air conditioning in the rooms at least none that we saw, however we let the windows open for a breeze and left the fans on and that kept the room cool. The front desk employees were so kind and helpful, they suggested great places for us to eat in the local area and provided us with great service. I would definitely recommend staying here for a short time.
Selena, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sofia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pablo runs a three generation business, he is there from early morning to late at night and made us feel very special. He attends to your every need pool towels to taxis. All staff are delightful and we were mutually upset to leave Excellent location, food. People return for decades to this hotel. Thank you Pablo for making our stay so wonderful
14-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place overlooking the lake , pool was great ,food was super, staff very helpful, would certainly stay here again...
Dennis, 2-night trip
Verified Hotels.com guest review

6/10 Good

Lake view hotel but somewhat dated and no aircon
The location of this hotel is excellent, right in front of lake Lugano and it was nice to have a small pool next to the hotel and a balcony. What was very disappointing was the inflexibility of the hotel manager in particular with regards to the check in and check out time. We were not allowed to check in the room a bit earlier eventhough I looked like the rooms were ready as the hotel was not very busy at all. When we arrived at the hotel the manager told us off in a way for being "too early". On the day of departure the manager wanted more money for a late check out. We had already paid quite enough for this somewhat dated hotel with no airconditioning so I thought it was quite greedy from the hotel manager to request more money for his hotel which didn't seem very busy. So in a way I have mixed feelings about this hotel. It was nice to be near the lake but not nice not to be treated well.
Dorothe, 2-night trip
Verified Ebookers guest review

8/10 Very good

Small hotel by the lake shore
The owner of the hotel is very friendly and helpful. The hotel is by the shore with fantastic view of the Lake. The room has no air-conditioning inside so I had to leave the window open to get fresh air. Nice buffet breakfast is served in the morning. There is a 5 Euro charge for the parking.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel and great location
Quick stop on our way to Germany, worked out well.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Lake front hotel
Great older hotel, but very well kept. It is lake front - we had a room with balcony for an extra $10 ! Perfect location.
Alexandar, 1-night romance trip
Verified Hotels.com guest review