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All properties in Medellin, Antioquia, Colombia
1 room, 2 adults

NH Collection Medellín Royal

Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
Carrera 42 No 5 Sur 130, El Poblado, Medellin, Antioquia, 50022, Colombia

Luxury hotel with full-service spa, connected to a shopping center, near Santafé Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Hotel muy bien ubicado, personal muy amable y dispuesto ayudar, limpio. Solo considero…Mar 26, 2021
  • The staff at this hotel go above and beyond to impress you. Santiago helped make our trip…Mar 16, 2021

NH Collection Medellín Royal

from Rs3,336
  • Suite Room
  • Superior Room
  • Superior Room, City View
  • Family Room

What’s around NH Collection Medellín Royal

Landmarks

  • Santafé Mall - 1 min walk
  • Lleras Park - 21 min walk
  • Golden Mile - 5 min walk
  • Oviedo Shopping Center - 8 min walk
  • La Strada Mall - 8 min walk
  • EAFIT University - 15 min walk
  • Poblado Park - 19 min walk
  • Lokkus Contemporary Art - 28 min walk

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 46 min drive
  • Aguacatala Station - 16 min walk
  • Poblado Station - 30 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 135 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only, restrictions apply*

  • Up to 55 lbs

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free covered onsite self parking

Offsite

  • Area shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 97
  • Conference space size (meters) - 9
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days.

Dining

Cygnus - This restaurant serves lunch and dinner.

NH Collection Medellín Royal’s small print

Also known as

  • Hotel Medellin
  • NH Collection Medellín Royal Hotel Medellin
  • NH Collection Medellín Royal Hotel
  • NH Collection Medellín Royal Medellin
  • NH Collection Medellín Royal
  • Nh Collection Medellin Royal
  • NH Collection Medellín Royal Hotel
  • NH Collection Medellín Royal Medellin
  • NH Collection Medellín Royal Hotel Medellin
  • Hotel Medellin Royal
  • Hotel Royal Medellin
  • Medellin Royal
  • Medellin Royal Hotel
  • Royal Hotel Medellin
  • Royal Medellin
  • Royal Medellin Hotel
  • Medellin Royal Hotel Medellin

Policies

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Breakfast costs between COP 47066 and COP 115855 per person (approximately)

Pets are allowed for an extra charge of COP 122500 per pet, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of COP 95000 per vehicle (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for NH Collection Medellín Royal

  • Does NH Collection Medellín Royal offer free cancellation for a full refund?
    Yes, NH Collection Medellín Royal does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at NH Collection Medellín Royal?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at NH Collection Medellín Royal?
    Yes, there's free self parking.
  • Is there a pool at NH Collection Medellín Royal?
    Yes, there's an outdoor pool.
  • Are pets allowed at NH Collection Medellín Royal?
    Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of COP 122500 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at NH Collection Medellín Royal?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near NH Collection Medellín Royal?
    Yes, there's an onsite restaurant, Cygnus. Nearby restaurants include Pizzeria Olivia (4-min walk), Cazuelitas (4-min walk), and Starbucks (4-min walk).
  • Is airport shuttle service offered by NH Collection Medellín Royal?
    Yes, an airport shuttle is available. The charge is COP 95000 per vehicle one-way.
  • What is there to do at NH Collection Medellín Royal and nearby?
    NH Collection Medellín Royal has a spa and an outdoor pool, as well as a fitness center.

Recent reviews

Superb 9.0 From 443 reviews

Very good 8.0
Acceptable for the price
Edward, us6 night trip
Exceptional 10.0
Super recomendado
Fuimos de vacaciones a medellin y habernos quedado en este hotel, fue la mejor decision, es hermoso, acogedor y una atencion 5 estrellas, cuando vuelva a medellin, alli me quedare
luz, us17 night trip
Fair 4.0
Sexual harassment
I checked in alonng with my male cousin which i had reserved another room for and the receptionist Andrea laghed after she asked me if we were staying iin the same room. I asked to speak to a manager Guillermo and filled out an invident report. I felt violated that a representative of this 5 star hotel would be so disrespectful towards me as a first time guest at this hotel. I was highly disappointed in how i was treated. I stayed a total of 12 days and was ashamed to walk in to the lobby and pass the reception every single day.
Roberth, us1 night trip
Exceptional 10.0
Muy lindo, muy limpio el staff del hotel súper espectacular .. Cerca de centro comercial a pasos caminando Santa Fe .. definitivamente me quedo en ese hotel la próxima ves
Eduardo, us5 night trip
Exceptional 10.0
Great hotel with good location, quiet and safe. just behind the Santa Fe Mall
us1 night family trip
Exceptional 10.0
Excellent..no complaints
MIGUEL, us2 night trip
Exceptional 10.0
Excellent service at check in!! The man was very professional and he also spoke english! My wife checked in after me and they looked after her promptly. Well done!
Dale, ca1 night romance trip
Exceptional 10.0
Wonderful hotel
What a wonderful hotel. The rooms were huge and impeccable clean. Everyone
Eric, us3 night trip
Exceptional 10.0
Great Stay with Great Service
GREAT service, great food on the property and the overall the staff was great. Very nice amenities also, solid wi fi and overall great value. Excellent location also. The bed was harder than I like but overall a great wonderful stay.
Patrick, us2 night trip
Exceptional 10.0
Lovely location. Just a few blocks from downtown. Excellent service!!!
George, us1 night trip

NH Collection Medellín Royal