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1 room, 2 adults

Hotel Universel

3-star3 stars
2300, chemin Sainte-Foy, Quebec, QC, G1V 1S5, Canada

3-star hotel with indoor pool, near Cegep de Sainte-Foy
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Quebec may have travel restrictions in place due to COVID-19. 

  • Good little hotel for a few days vacation/family getaway. Clean and safe. Front desk…Feb 10, 2021
  • How is it legal that the hotels (not only this one, but many others as well) are…Oct 3, 2020

Hotel Universel

from Rs3,478
  • Standard Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed, Jetted Tub
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds, Kitchenette
  • Standard Room, 1 Queen Bed, Kitchenette
  • Prestige Room, 1 Queen Bed
  • Prestige Plus Room, 2 Queen Beds
  • Prestige Room, 2 Queen Beds

What’s around Hotel Universel

Landmarks

  • In Sainte-Foy-Sillery-Cap-Rouge
  • Laval University - 13 min walk
  • Cegep de Sainte-Foy - 9 min walk
  • PEPS - 11 min walk
  • University Laval Hospital - 32 min walk
  • Saint-Sacrement Hospital - 42 min walk
  • Parliament Building - 4 mi / 6.4 km
  • Quartier Petit Champlain - 9.2 mi / 14.9 km

Getting around

  • Jean Lesage International Airport (YQB) - 13 min drive
  • Quebec Sainte-Foy Station - 6 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 6 min drive
  • Quebec Palace Station - 7 min drive

At a glance

Key facts

Hotel size

  • This hotel has 182 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Quebec may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Nightclub
  • Health club
  • Sauna
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size queen
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Dining

Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Hotel Universel’s small print

Also known as

  • Hotel Universel
  • Hotel Universel Quebec
  • Hotel Universel Hotel Quebec
  • Hotel Universel Quebec
  • Universel Hotel
  • Universel Quebec
  • Auberge Universel Hotel
  • Hotel Universel Quebec Quebec City
  • Hotel Universel Hotel

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property is licensed under an applicable law.Property Registration Number 6160

Mandatory fees

Deposit: CAD 100 per accommodation, per stay

Optional extras

Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)

RV/bus/truck parking is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Universel

  • Does Hotel Universel offer free cancellation for a full refund?
    Yes, Hotel Universel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Universel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is there a pool at Hotel Universel?
    Yes, there's an indoor pool.
  • Are pets allowed at Hotel Universel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Universel?
    You can check in from 4 PM - midnight. Check-out time is noon. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Hotel Universel?
    Yes, Boston Pizza Restaurant offers Italian cuisine. Nearby restaurants include Chez Victor (4-min walk), Pho Tonkinoise (4-min walk), and ThaïZone (4-min walk).
  • What is there to do at Hotel Universel and nearby?
    Hotel Universel has a nightclub, an indoor pool, and a sauna, as well as a steam room and a garden.

Recent reviews

Good 7.4 From 1,303 reviews

Good 6.0
The depiction of the pool is decieving, it is actually quite small and if there is more than four people in the pool there is no way to do laps. There is balconies on the hotel, however you cannot access it from your room, you have to go through the lobby to exit. The room was nice, clean and comfortable.
ca4 night family trip
Exceptional 10.0
The place to stay in Quebec City
Excellent service. So accommodating. I don’t speak a word of French but I felt welcomed and respected. I would recommend it to my friends and family. Near the Laval Univeristy and other amenities.
Majahonkhe, ca3 night trip with friends
Good 6.0
Manque d’entretien dans la chambre. Des cheveux sur les lits. Je ne sais pas si c’est la COVID 19, mais le ménage est décevant.
Haromar, ca3 night family trip
Poor 2.0
Very dirty hotel No cleaning very bad room service
Max, ca2 night family trip
Poor 2.0
Staff wasn’t friendly. They were rude and not very helpful.
Kelly, ca1 night trip
Good 6.0
Le service de nettoyage est lent. Il manquait des serviettes et du papier de toilettes. Dans la kitchenette, il manquait des ustensils et lorsque nous en avons demande, ils etaient en plastique et il a fallu que nous les montions dans notre chambre. Les lits n'etaient pas tres confortables et les draps ont ete changes 3 jours apres et il fallait que nous le demandions. Il n' y avait pas de serviettes a la piscine. Il fallait utiliser celles de la chambre.
ca7 night family trip
Fair 4.0
Not worth the price
The place was needlessly expensive for what it offered. The shower curtain rod in the washroom was broken and barely put in place. The hooks were broken as well. The AC was too noisy. I am not one to complain but what they charged they didnt match with the offering.
Syed, ca2 night trip
Good 6.0
I couldn't enjoy all the amenities but seemed an average hotel. The biggest attraction to this one is across the university. bring your own shampoo lol!
Deepak, ca1 night trip
Exceptional 10.0
on service
Cuisinette pas très équipée mais le minimum était la. Manquait la lèchefrite pour le four grille pain et on a très vite réglé la situation.
Hakim, ca2 night family trip
Fair 4.0
The air condition was not working. Not good and washroom was too small. Score 2
us1 night trip

Hotel Universel