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Secrets Silversands Riviera Cancun All Inclusive - Puerto Morelos

4.5 stars
Bahia Petempich Sm12 Mz 31Lote 14-02, Puerto MorelosQROO77580Mexico
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Excellent4.5 / 5
Bar
Bar is awesome
Breakfast
Tasty breakfast
Pool
Great pool
Food
Delicious food
199See all 199 Hotels.com reviews
From 9,405 reviewsTripAdvisor Traveller Rating

Secrets Silversands Riviera Cancun All Inclusive - Puerto Morelos

from Rs13,995
  • Junior Suite Swim Out 2 double Beds
  • Junior Suite Partial Ocean View, 1 King Bed - Adults Only
  • Junior Suite Pool View, 2 Double Beds-Adults Only
  • Junior Suite Partial Ocean View, 2 Double Beds-Adults Only
  • Standard Room
  • Junior Suite Swim Out 1King Bed-Adts Only
  • Preferred Club Junior Suite Pool View, 1 King Bed
  • Preferred Club - Rooftop Jacuzzi Ocean View
  • Junior Suite Pool View, 1 King Bed - Adults Only
  • Preferred Club Junior Suite Ocean Front, 1 King Bed
  • Over the Pool Cabana Honeymoon Suite
  • Preferred Club Junior Suite Ocean Front, 2 Double Beds
  • Preferred Club Honeymoon Suite, 1 King Bed
  • Preferred Club Junior Suite Ocean Front Swim Out, 1 King Bed
  • Junior Suite Ocean View, 1 King Bed - Adults Only

At a glance

Key facts

Hotel size

  • This hotel has 433 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

Also known as

  • Secrets Silversands Riviera Cancun All Inclusive Puerto Morelos
  • Secrets Silversands Riviera Cancun Puerto Morelos

Policies

A specific dress code applies to all restaurants. For more information, guests can contact the property using the number on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: MXN 1040

Optional extras

Airport shuttle service is offered for an extra charge of MXN 2400 per room (roundtrip)

In the hotel

Food and drink
  • 8 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Number of outdoor pools - 10
  • Swim-up bar
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool umbrellas
  • Number of spa tubs - 2
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 6
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • Meals and beverages at companion properties

Entertainment
  • Theme parties

Spa

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

Dining

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only.

Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only.

Seaside Grill - This poolside seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.

Secrets Silversands Riviera Cancun All Inclusive - Puerto Morelos’s small print

Also known as

  • Secrets Silversands Riviera Cancun All Inclusive Puerto Morelos
  • Secrets Silversands Riviera Cancun Puerto Morelos

Policies

A specific dress code applies to all restaurants. For more information, guests can contact the property using the number on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: MXN 1040

Optional extras

Airport shuttle service is offered for an extra charge of MXN 2400 per room (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 199 reviews

Secrets Silversands Riviera Cancun All Inclusive - Puerto Morelos
Excellent4.0 / 5
Everything was amazing except for a small mix up with rooms the first day. Other than that, the restaurants and service were great. All employees were very friendly and always of help. Loved the pool right behind our room and the lay we still received drink service by our swim up area. The resort made up for the small mistake and took extra care of us the rest of the nights. The swim up rooms aren't actual swim ups where you step outside your back door and can walk right into the pool.
3 night romance trip
Secrets Silversands Riviera Cancun All Inclusive - Puerto Morelos
Outstanding5.0 / 5
5th visit, it just gets better
overall great holiday, food excellent, service brilliant, a very fun and happy resort.
14 night family trip
Secrets Silversands Riviera Cancun All Inclusive - Puerto Morelos
Outstanding5.0 / 5
The room was nice, large and clean. Housekeeping does a great job. Room service is excellent and their speed of service is very reasonable. The food in the restaurants is for the most part very good. The booze is plentiful and free flowing, and most brands you'd see at a bar in the US. On the negative side, the safe in my room was broken, but nothing was stolen anyways. Also the rain head in the shower wasn't working.
3 night trip
Secrets Silversands Riviera Cancun All Inclusive - Puerto Morelos
Outstanding5.0 / 5
Best All Inclusive Resort Ever! Best Service Ever!
It is one of The Best Hotels ever! It is only 15-20 minutes from Cancun airport. As soon as we arrived, the hotel gave us champagne. Suites are very spacious. Bathroom is huge and the room as well. The hotel has 24 hours room service. All restaurants are amazing! Barefoot - Snack, Bordeaux - French, Himitsu - Asian, Oceana - Seafood, Portofino - Italian, Ratatouille - Mediterranean, Seaside Grill - Seafood with Best Octopus ever!, Coco Café - Coffee & Pastries. El Patio - Mexican Cuisine - Please, please you need to go to El Patio, it is one of the Best Mexican Restaurants ever! Please, ask for FELIX, you will love him so much! He is the Best Waitress ever! His customer service is impressive. His attention is Outstanding and He is Extremely kind! We always gave to the waitress $5 to $10 tip, especially for dinner time. $5-$10 is nothing to compare with their Excellent Service and the Fantastic quality of the food! Every day we had breakfast at the hotel buffet. Mexican and American style food, everything you can expect from an amazing buffet. The Hotel offers yoga, spinning, shows, entertainments. The pools are very nice. The beach is beautiful, relax and quiet. Amstar Travel Agent representatives at the hotel are very kind! The hotel is exactly the same as the pictures on their website. We will definitely come back! The Best All Inclusive Hotel Ever! There are no words to express how grateful we are because every single person was Extremely Kind, Polite, and Friendly!
4 night romance trip
Secrets Silversands Riviera Cancun All Inclusive - Puerto Morelos
Outstanding5.0 / 5
Great Stop
Great place & great staff! Food & beer selection were good as well.
7 night romance trip

See all reviews

Secrets Silversands Riviera Cancun All Inclusive - Puerto Morelos

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