8/10 Very good
5 February 2023
Sitawati Maya
Sitawati Maya, 3-night trip
Verified Expedia guest review
GRAND EMPIRE PALACE HOTEL
3.5-star hotel in Surabaya with restaurant and conference center
Choose dates to view prices
GRAND EMPIRE PALACE HOTEL
Photo gallery for GRAND EMPIRE PALACE HOTEL
Overview of GRAND EMPIRE PALACE HOTEL
6.0 out of 10 Good
6.0/10 Good
Property highlights
- Free parking
- Free WiFi
- Restaurant
- 24/7 front desk
57-75 Jl. Blauran, Surabaya, Jawa Timur, 60275
Main amenities
- Daily housekeeping
- Restaurant
- Breakfast available
- Coffee shop/cafe
- Conference center
- 25 meeting rooms
- 24-hour front desk
- Coffee/tea in a common area
- Concierge services
- Luggage storage
Room options
View all photos for Deluxe Room
Deluxe Room
View all photos for Deluxe Twin Room
Deluxe Twin Room
View all photos for Superior Room
Superior Room
View all photos for Family Room
Family Room
About this area
What's nearby
- Heart of Surabaya
- Tunjungan Plaza - 1 min drive
- Pakuwon Mall - 12 min drive
Getting around
Restaurants
- Ayam Goreng President - 4 min walk
- Es Teler 77 - 5 min walk
- Kotalama Koffie - 2 min walk
- Pecel Ambulance - 5 min walk
- Bebek Sinjay Tidar - 4 min walk
About this property
GRAND EMPIRE PALACE HOTEL
Languages
Indonesian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
Safety measures
Hand sanitizer provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
This information is provided by our partners.
At a glance
Hotel size
- 186 rooms
Arriving/Leaving
- Check-in time from noon - 2:00 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
- At check-in, guests must provide a record of full COVID-19 vaccination
Special check-in instructions
- Front desk staff will greet guests on arrival
- If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
- At check-in, guests must provide a record of full COVID-19 vaccination
- COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
- Restaurant
- Coffee shop
- Coffee/tea in a common area
- Private dining
- Free daily reception
Working away
- 25 meeting rooms
- Conference center
Services
- 24-hour front desk
- Concierge services
- Luggage storage
Room amenities
Sleep well
- Bed sheets provided
Stay connected
- Desk
- Free WiFi
More
- Daily housekeeping
Fees & policies
Refundable deposits
- Cash deposit: IDR 100000 per accommodation, per stay
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately IDR 100000 for adults and IDR 100000 for children
Children & extra beds
- Rollaway beds are available for IDR 250000.0 per day
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Guests are provided with hand sanitizer.
At check-in, guests must provide a record of full COVID-19 vaccination.
COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
Policies
This property does not have elevators.
This property only accepts cash.
Property Registration Number 83929125
Also known as
Grand Empire Hotel Surabaya
GRAND EMPIRE PALACE HOTEL Hotel
GRAND EMPIRE PALACE HOTEL Surabaya
GRAND EMPIRE PALACE HOTEL Hotel Surabaya
Frequently asked questions
Reviews
6.0
Good
Reviews
4/10 Fair
14 January 2023
Wimpie
Verified Expedia guest review
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