PortBlue Club Pollentia Resort

Photo gallery for PortBlue Club Pollentia Resort

Primary image
Beach nearby, scuba diving, water skiing, windsurfing
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas

Overview of PortBlue Club Pollentia Resort

PortBlue Club Pollentia Resort

4-star property
Mountain resort in Alcúdia with 3 restaurants and 4 outdoor pools

8.6/10 Fabulous

987 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Carretera Alcudia - Pto Pollensa Km 2, Puerto de Pollensa, Alcúdia, Mallorca, 7400
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 3 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 2 indoor pools and 4 outdoor pools
  • Breakfast available
  • Free children's club
  • 6 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Refrigerator
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • In a regional park
  • Alcúdia Beach - 18 min drive
  • Playa de Muro - 24 min drive
  • Pollensa Port - 8 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 48 min drive
  • Sa Pobla Station - 18 min drive
  • Inca Station - 20 min drive
  • Lloseta Station - 24 min drive
  • Airport shuttle (surcharge)

About this property

PortBlue Club Pollentia Resort

4-star eco-friendly resort by the sea
Take advantage of a roundtrip airport shuttle, 3 poolside bars, and a grocery/convenience store at PortBlue Club Pollentia Resort. Active travelers can enjoy water skiing, surfing/body boarding, and aerobics at this resort. Indulge in a massage, a manicure/pedicure, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants. The gym offers Pilates classes and yoga classes; other things to do include windsurfing, basketball, and racquetball/squash. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Other perks at this resort include:
  • 4 outdoor pools and 2 indoor pools, with pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and 6 outdoor tennis courts
  • An electric car charging station, multilingual staff, and meeting rooms
  • Guest reviews give good marks for the family-friendly amenities, dining options, and helpful staff
Room features
All guestrooms at PortBlue Club Pollentia Resort feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bidets and hair dryers
  • Flat-screen TVs with satellite channels
  • Balconies, refrigerators, and ceiling fans

All-inclusive

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Catalan, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 532 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Minimum check-in age - 16
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10 AM
  • 3 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • Room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Racquetball/squash
  • Volleyball
  • Mini golf
  • Hiking/biking trails
  • Scooter/moped rentals
  • Scuba diving
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Shopping
  • Beach nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference center (7158 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool umbrellas

Facilities

  • Built in 1986
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • 2 indoor pools
  • Arcade/game room
  • Full-service spa
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All-inclusive

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Spa

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Denario - This buffet restaurant serves breakfast, lunch, and dinner.
Ancora - This buffet restaurant serves breakfast and dinner. Open daily.
Grill Aquarius - This restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 85.00 per person (roundtrip)
  • Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)
  • Safes in guestrooms can be used for an extra charge
  • Spa access is available for an extra charge of EUR 15 per day

Renovations and closures

The property is closed during November, December, January, and February.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the swimming pool
  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests under 16 years old are not permitted in this property's adults-only pool.

Also known as

Club Pollentia
Club Pollentia Resort
Club Resort Pollentia
Pollentia
Pollentia Club
Pollentia Club Alcudia
Pollentia Club Resort
Pollentia Club Resort Alcudia
Pollentia Resort
Pollentia Club Hotel Alcudia
Pollentia Club Resort Alcudia, Majorca
Pollentia Hotel Alcudia
PortBlue Club Pollentia Resort Alcudia
PortBlue Club Pollentia Resort
PortBlue Club Pollentia Alcudia
PortBlue Club Pollentia
PortBlue Club Pollentia Alcudia, Majorca
PortBlue Club Pollentia Resort & Spa Alcudia Majorca
Portblue Club Pollentia
PortBlue Club Pollentia Resort Resort
PortBlue Club Pollentia Resort Alcúdia
PortBlue Club Pollentia Resort Resort Alcúdia

Frequently asked questions

Is PortBlue Club Pollentia Resort currently open?
The property is closed during November, December, January, and February.
How much does it cost to stay at PortBlue Club Pollentia Resort?
As of 5 October 2022, prices found for a 1-night stay for 2 adults at PortBlue Club Pollentia Resort on 2 November 2022 start from ₹6,355, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does PortBlue Club Pollentia Resort offer free cancellation for a full refund?
Yes, PortBlue Club Pollentia Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at PortBlue Club Pollentia Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at PortBlue Club Pollentia Resort?
Yes, there are 2 indoor pools, 4 outdoor pools, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at PortBlue Club Pollentia Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at PortBlue Club Pollentia Resort?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by PortBlue Club Pollentia Resort?
Yes, an airport shuttle is available. The charge is EUR 85.00 per person roundtrip.
What are the check-in and check-out times at PortBlue Club Pollentia Resort?
You can check in from 2 PM - anytime. Check-out time is noon. Late check-out is available for a charge of EUR 25 (subject to availability). Contactless check-in and check-out are available.
What is there to do at PortBlue Club Pollentia Resort and nearby?
Have fun with onsite activities like water skiing, windsurfing, and surfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and Pilates. Enjoy a treatment at the spa and a swim in one of the 2 indoor and 4 outdoor swimming pools. PortBlue Club Pollentia Resort also has 3 poolside bars, 4 bars, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near PortBlue Club Pollentia Resort?
Yes, there are 3 onsite restaurants. Nearby restaurants include Es Racó de Ronda (2.1 mi), Siurell (2.3 mi), and sa Romana (2.5 mi).
Does PortBlue Club Pollentia Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around PortBlue Club Pollentia Resort like?
PortBlue Club Pollentia Resort is a short 1-minute walk from Bahia de Pollensa and 6 minutes' walk from S'Albufereta. Travelers say this resort is in a good location.

Overall score and ratings

8.6

Fabulous

8.5/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

Pros and Cons
This is a family resort, and it has pros and cons. The best parts are the amazing spa overlooking the bay, and the proximity to water sports on that same bay. The pools are also nice. The cons are the crazy loud dish banging that accompanies every meal, destroying all ambiance, and the environment - mosquitos, stagnant water, pervasive duck aroma. The food variety is good, but the food itself is not up to par. Service is good, staff is helpful. It’s a lovely place in many ways!
Liesel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Grwat hotel, amazing staff
I love this hotel - the staff are amazingly helpful and friendly. The pool is great and food and drink options are enough to please thd whole of my family, which is no mean feat! Highly recommended
Graham, 17-night family trip
Verified Hotels.com guest review

8/10 Very good

Stayed all inclusive, the food was good but not very varied. If you don't eat meat/fish it's very limited. The sea is opposite but no beach. Good spa and gym. The adult pool is lovely but people hog the loungers. Drinks are good, many staff are really friendly. The room was tired but clean. Minibar in room is stocked and included...just wish there had been tea/coffee in room, there was a kettle but nothing to make with it. Bus to Alcudia beach was good, easy to get to Port de Pollensa by public bus. Enjoyed it mostly but wouldn't return.
Karen Joan, 5-night family trip
Verified Expedia guest review

4/10 Fair

Property needs updating, lots of starlings nesting in the eaves so early morning wake up. Property gardens are maintained well, however all petrol mowers and cutters so from around 08:15 you are woken with the noise of the machines and feels like being on a building site. Food is average at best. The best item about the hotel are the staff who are excellant
Antony, 14-night trip
Verified Expedia guest review

6/10 Good

Nice hotel but overpriced for value and under staffed. - Pros - low rise buildings are so much nicer than a towering hotel. The main pool is really great, deep but also shallow areas for the kids. Warmer pool next to the main pool with spa jets. Nice to have the combo of family area and adults only. The interconnecting rooms were a big plus although we were not allocated this on arrival despite 2 requests in writing well in advance. After some juggling rooms were changed for us to accommodate which was helpful as it was one of the reasons we booked. - Cons - The evening entertainment is impossible to escape as it is so loud throughout the resort. The buffet is average, breakfast is nice but the dinners are basic apart from the carvery which is generally nice (pork etc). The pool side food is very poor. The service was also extremely poor throughout the stay and I think this is probably a result of being understaffed. Not very friendly and huge waits to be served drinks during meals and also table service at lunch time by the pool. We actually had meals when we were not even served a drink. Entertainment staff are okay but we’ve experienced far better in other places in Spain. Location is not ideal. It’s next to a nature reserve but not close to a beach. There is a tiny strip of beach to launch kite surfing from but it’s covered in weed and not suitable for swimming. Buses run every 20-30mins but sometimes they drive straight past the hotel.
Rosie, 7-night family trip
Verified Expedia guest review

8/10 Very good

Derek, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Craig, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 9-night trip
Verified Hotels.com guest review

8/10 Very good

Ideal base for sporting, hiking or general tourist activities.Staff attentive at all times. Food - good selection in buffets, but a little bland. Understandable with the number of people being provided for. First room allocated not good as right beside bike hire base. Alternative was provided without any hassle which was ideal. Quiet with view over garden and ponds.
Kenneth, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Check in was not good, too slow and tried to charge me for having 2 rooms on the system under the same name for the same nights
4-night trip with friends
Verified Hotels.com guest review