49 #261 entre calle 28A y 28, 261, Izamal, YUC, 97540
What's nearby
Convent of San Antonio de Padua - 14 min walk - 1.2 km
Centro Cultural y Artesanal - 15 min walk - 1.3 km
Hecho a Mano - 16 min walk - 1.4 km
Itzamna Park - 18 min walk - 1.5 km
Kinich Kak Moo Ruins - 3 min drive - 2.1 km
Getting around
Mérida International Airport (MID) - 73 min drive
Restaurants
Restaurante Kinich - 3 min drive
Café Restaurante los Arcos - 17 min walk
Restaurante Zamna Izamal - 19 min walk
Cafetería Hun Pic Tok - 14 min walk
Restaurant Muul - 17 min walk
About this property
Kocai
Enjoy your visit to Izamal with a stay at Kocai. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other highlights include a terrace and a garden.
Languages
English, Filipino, French, Spanish, Thai
At a glance
Hotel size
7 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 12:30 PM
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Restaurant
Services
Front desk (limited hours)
Dry cleaning/laundry services
Wedding services
Bicycle rentals
Facilities
Garden
Terrace
Communal living room
An outdoor pool
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
40-inch Smart TV
Digital TV channels
Netflix
Streaming services
Home comfort
Ceiling fan
Sleep well
Pillow menu
Down comforter
Premium bedding
Memory foam mattress
Freshen up
Rainfall showerhead
Shower only
Shampoo
Towels
Toilet paper
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Renovations and closures
This property is closed from July 28 2024 to July 27 2026 (dates subject to change).
The following facilities are closed on Sunday, Tuesday, Wednesday, Friday, and Saturday:
Bar/lounge
Children's pool
Dining venue(s)
Fitness facility
Full-service spa
Health club
Hot springs
Indoor pool
Outdoor pool
Public bath
Sauna
Spa tub
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 250 per pet, per stay
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Also known as
Kocai Hotel
Kocai Izamal
Kocai Hotel Izamal
Frequently asked questions
Is Kocai currently open?
This property is closed from July 28 2024 to July 27 2026 (dates subject to change).
Does Kocai offer free cancellation for a full refund?
Yes, Kocai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kocai?
Yes, there's an outdoor pool.
Are pets allowed at Kocai?
Yes, pets are welcome, with a limit of 1 total. There's a charge of MXN 250 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Kocai?
Yes, there's free self parking.
What are the check-in and check-out times at Kocai?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 12:30 PM.
What is there to do at Kocai and nearby?
Kocai has an outdoor pool and a garden.
Are there restaurants at or near Kocai?
Yes, there's an onsite restaurant.
What's the area around Kocai like?
Kocai is a short 18-minute walk from Itzamna Park and 14 minutes' walk from Convent of San Antonio de Padua.
Kocai Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Staff & service
5.0/10
Amenities
7.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Poor
29 July 2024
El lugar esta cerrado ya no funciona
Laura lugo
Laura lugo, 1-night trip
Verified Expedia guest review
2/10 Poor
28 July 2024
Ya no existe este hotel ya que fue perdída total en un accidente … el problema es q aún aparece en esta pagina y t confirman tu reserva por correo y al llegar no tienes donde hospedarte ya que el hotel ya no está en función “cerro por completo”
Paulina
Paulina, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
30 January 2024
Nuria
Nuria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2023
Las habitaciones están increíbles! Y el lugar hermoso!
Martha
Martha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 March 2023
la atencion es muy buena :) en las noches estaba muy fresco no nos hizo falta que no tuviera clima, durante el dia con la alberca uno se refresca super bien !!