Grand Palladium Lady Hamilton Resort & Spa All Inclusive

So this was another hotel experience almost ruined by customer classism/racism now person may deny it but black act classics/racist to other blac

Fantastic stay! The kids loved the kids club. Room was spacious and clean. Almost all amenities were open which was great. Will definitely return next year!

Pros: Beautiful facility all around, lovely, accommodating staff. Cons: For what you're paying, the rooms and bathrooms needed a deep clean and the floors needed to be mopped. The tub in the bathroom although beautiful did not provide hot water and the cork in the tub wouldn't hold water. The food at the resort was also not great.

Hotel was pleasant, clean, and fabulous pool/beach. I enjoyed my stay, rooms very clean, kid friendly, and food/drinks were "ALRIGHT". I've been to many different all exclusive hotels in many countries, I expected more variety of foods ( breakfast, lunch, dinner), more open restaurants to choose from since the hotel comes with so many- not all were open. More importantly forget any "Top Shelf" liquor anywhere, no name brands of liquor which you have to just settle for basic drink concepts at the pool. Food and drinks should have been allot better and menu options as well. I believe we had a decent getaway, I was looking for fabulous. Happy Travels !!!

Staff was very helpful, the hotel was very clean and check in was fast

This is an all inclusive resort, yet we spent our entire stay being hounded by sales people to upgrade to dinner on the beach, to buy into their timeshares, or to book an excursion. We never had a break. Their was only one restaurant open for breakfast and lunch and they couldn’t keep those places stocked with food. We had to wait in line at the buffets while they cooked everything because they kept running out. When they finally opened up a restaurant with a menu (dinner only), the servers forgot half our orders. To get your water filled at the table seemed impossible! The trash cans were overflowing everywhere we went on property. The constant calls to see how our trip was going was so annoying. I will say the plus side of the whole trip was the spa. The services at the spa were great and the staff there was so much better. I don’t recommend this resort if you visit Jamaica. I’ve been to Jamaica several times and I love the country but this isn’t the resort. I’ve stayed at others on the island much better.

The property was clean staff was very friendly... we felt very comfortable even doing this covid time

Great trip nice people beautiful place 10 out of 10

The resort is beautiful, and the team genuinely cares about your stay and that you are having a great time. Highly recommend the wet area of the spa. Willas, in particular, made sure our time there was easy and stress-free! Our favorite restaurant by far was El Dorado steakhouse, but you can't beat the view at the Blue Lagoon for breakfast.

The property is just beautiful, with so many things to do! Shows and activities daily, food options, and just always something to do. To make it even more amazing, they have an app you download at check in and it literally answers any question you would call front desk for. Covid restrictions are in place making me feel like my health was safe at the property. Just amazing.