Hotel Arista (Chicago, United States of America), Chicago hotel discounts

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Luxury hotel in Naperville with 3 restaurants and 3 bars/lounges

VIP Access

Premium bedding, down duvets, pillow-top beds, in-room safe

Couples treatment room(s), sauna, steam room, body treatments

Overview
Rooms
Location
Amenities
Policies

Superb

Property highlights

Free WiFi

Connecting rooms available

Air conditioning

2139 City Gate Ln, Naperville, IL, 60563

Main amenities

Daily housekeeping
3 restaurants and 3 bars/lounges
Full-service spa
Breakfast available
Free area shuttle
Free train station pick-up
Free train station drop-off
Fitness center
Valet parking
Room service
Coffee shop/cafe
Massage/treatment rooms

For families

Children stay free
Free cribs/infant beds
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower

Room options

Room, 1 King Bed

38 sq m
Sleeps 2
1 King Bed

Deluxe Suite

61 sq m
Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds

43 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed

38 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Corner

42 sq m
Sleeps 2
1 King Bed

About this area

What's nearby

Chicago Premium Outlets - 8 min drive

Getting around

Chicago, IL (DPA-Dupage) - 16 min drive
Chicago O'Hare Intl. Airport (ORD) - 37 min drive
Chicago, IL (PWK-Chicago Executive) - 43 min drive
Chicago Midway Airport (MDW) - 45 min drive
Naperville Route 59 Station - 5 min drive
West Chicago Station - 9 min drive
Winfield Station - 9 min drive
Free area shuttle
Free train station pick-up
Free train station drop-off

Restaurants

Two Brothers Tap House - 4 min drive
Egg Harbor Cafe - 10 min drive
Meson Sabika - 8 min drive
Quiubo - 10 min drive
Cooper's Hawk Winery & Restaurant- Naperville - 7 min drive

About this property

Hotel Arista

Enjoy your visit to Naperville with a stay at Hotel Arista. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and CheFigata, one of 3 restaurants, serves lunch and dinner.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas

Guest rooms kept vacant for 72 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Masks and gloves available

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service

This information is provided by our partners.

At a glance

Hotel size

144 rooms
Arranged over 12 floors

Arriving/Leaving

Check-in time from 4 PM - midnight
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms

Parking

Free onsite self parking
Onsite valet parking (USD 14 per night)
Wheelchair-accessible parking on site
Onsite parking includes off-street options

Transfers

Free train station shuttle

Offsite

Free area shuttle within 5.00 mi

Other information

Designated smoking areas (fines apply)

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
3 restaurants
3 bars/lounges
Coffee shop
Room service (late night)

Traveling with children

Children stay free (see details)
Free local shuttle

What to do

Yoga classes
Shopping
Bicycle rentals nearby
Golf lessons nearby
Sledding nearby

Working away

24-hour business center
Meeting rooms
Conference space (10000 square feet)

Services

24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff

Facilities

Built in 2008
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Fitness center
Full-service spa
Massage/treatment rooms
Banquet hall
Reception hall

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

Video-game console
DVD player
42-inch flat-screen TV
Premium digital channels

Home comfort

Climate-controlled air conditioning and heating
Bathrobes
Iron/ironing board

Sleep well

Pillow menu
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)

What to enjoy

In-room massage

Freshen up

Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi and wired Internet
Free local calls

Food and drink

Refrigerator
Microwave (on request)

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
LED light bulbs

Special features

Spa

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Dining

CheFigata - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

TheTap In Pub and Carvery - This pub serves lunch and dinner. Open select days.

CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Lavazza Naperville - This café serves breakfast, lunch, and light fare. Open daily.

Fees & policies

Refundable deposits

Deposit: USD 250.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Resort fee: USD 7.95 per accommodation, per night

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately USD 6–19 per person
Early check-in can be arranged for an extra charge of USD 35 (subject to availability)

Children & extra beds

Rollaway beds are available for USD 20.0 per night

Parking

Valet parking costs USD 14 per night

Pool, spa, & gym (if applicable)

Guests under 17 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Arista Citygate Centre

Arista Citygate Centre Naperville

Arista Hotel

Hotel Arista

Hotel Arista Citygate

Hotel Arista Citygate Centre

Hotel Arista Citygate Centre Naperville

Hotel Arista Naperville

Arista Naperville

Hotel Arista At Citygate Centre

Hotel Arista Hotel

Hotel Arista Naperville

Hotel Arista Hotel Naperville

Frequently asked questions

Does Hotel Arista offer free cancellation for a full refund?

Yes, Hotel Arista does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hotel Arista?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Hotel Arista?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Arista?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Arista?

You can check in from 4 PM - midnight. There's a charge of USD 35 for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out are available.

Is there an onsite casino at Hotel Arista?

No, this hotel doesn't have a casino, but Hollywood Casino Aurora (13-min drive) and Hollywood Casino (14-min drive) are both nearby.

What is there to do at Hotel Arista and nearby?

Have fun with nearby winter activities like sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a fitness center. Hotel Arista also has spa services.

Are there restaurants at or near Hotel Arista?

Yes, there are 3 onsite restaurants.

Does Hotel Arista have rooms with private spa tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Arista like?

Hotel Arista is located a short 16-minute walk from Odyssey Fun World.

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

6/10 Good

27 September 2023

Used to be our favorite local hotel

Toilet would run really weird for a couple minutes like it was going to spit out water. Bed was like sleeping on a rock so we had a horrible nights sleep. And then housekeeping kept my $30 stainless steel water bottle that was left in the fridge. I called 30 min after we checked out and front desk said they would have them bring it down. Of course they claimed they “didn’t have it”, but it was in the fridge and we never left the room until check out. So it was definitely in there. Very disappointing.