Guests
All properties in West Drayton, England, United Kingdom

Sofitel London Heathrow

Luxury hotel in Heathrow Villages with restaurant and bar/lounge

  • Free WiFi
From
Rs13,665

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Luxury Room, 1 King Bed, Business Lounge Access (with lounge access) - Bathroom
  • Superior Room, 1 King Bed - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 68.
1 / 68Lobby Sitting Area
Terminal 5, West Drayton, TW6 2GD, England, United Kingdom
9.0.Superb.
  • One night stopover after late-ish flight into Heathrow. Fantastically convenient from T5…

    Oct 23, 2021

  • Great location for early departures from T5. Great breakfast choices too

    Oct 21, 2021

See all 2,046 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
Walkable
Safe
Transport options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 605 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Heathrow Villages
  • Stockley Park - 5.9 mi / 9.6 km
  • London Motor Museum - 6.2 mi / 10.1 km
  • Windsor Castle - 7.8 mi / 12.6 km
  • LEGOLAND® Windsor - 11.3 mi / 18.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)
  • Junior Suite, 1 King Bed
  • Superior Room, 1 King Bed
  • Classic Twin Room, 2 Twin Beds
  • Classic Room, 1 Queen Bed
  • Club Suite (Prestige)
  • Luxury Room, 1 King Bed
  • Superior Room, 2 Twin Beds

What’s around

Landmarks

  • In Heathrow Villages
  • Stockley Park - 5.9 mi / 9.6 km
  • London Motor Museum - 6.2 mi / 10.1 km
  • Windsor Castle - 7.8 mi / 12.6 km
  • LEGOLAND® Windsor - 11.3 mi / 18.2 km

Getting around

  • Heathrow Airport (LHR) - 7 min drive
  • Gatwick Airport (LGW) - 43 min drive
  • London City Airport (LCY) - 51 min drive
  • Luton Airport (LTN) - 37 min drive
  • Heathrow Terminal 5 Station - 6 min walk
  • Staines Station - 7 min drive
  • Heathrow Terminals 2 & 3 Station - 8 min drive
map
See on map
Terminal 5, West Drayton, TW6 2GD, England, United Kingdom

At a glance

Hotel size

  • This hotel has 605 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 18.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • 24-hour fitness facilities
  • Golfing nearby

Working away

  • Business center
  • Number of meeting rooms - 45
  • Conference space
  • Conference space size (feet) - 32292
  • Conference space size (meters) - 3000

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Refundable depositPay at property

  • Deposit: GBP 100.00 per night

Optional extras

  • English breakfast is offered for an extra charge of GBP 19.95 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for GBP 20.0 per stay

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs GBP 18.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Free PCR COVID-19 testing is available on site (reservations required for on-site testing).

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.

Also known as

  • Heathrow Sofitel
  • Sofitel London Hotel Heathrow
  • Sofitel London Heathrow Hotel West Drayton
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow West
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow Hotel West Drayton
  • London Heathrow Sofitel
  • London Sofitel
  • London Sofitel Heathrow
  • Sofitel Heathrow
  • Sofitel Heathrow London
  • Sofitel London
  • Sofitel London Heathrow
  • Sofitel London Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sofitel London Heathrow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that free onsite COVID-19 testing (PCR screening) is available. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 18.00 per night.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Pilots (10-min walk), The 5 Tuns (11-min walk), and The Crown Rivers (11-min walk).
  • Maintain your daily exercise routine at the 24-hour gym.
9.0.Superb.
  • 6.0.Good

    Great for an overnight sleep but service poor

    Quiet and comfortable stay - perfect for early morning flight. Service in bar absolutely 3rd class, painfully slow and unfriendly. Eat before you arrive and bring your own drinks !!

    Joanne, 1 night trip, Oct 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Signage from the airport could be better. I took a while to find it. A man walking along the same path I took had a similar complaint.

    Helen, 1 night trip with friends, Oct 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Older hotel with great location

    Great location but the hotel is old and needs to be updated. I wd stay again due to purely the location.

    Peter, 1 night business trip, Oct 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Outstanding convenience

    Very comfortable room and bed. Great dinner in restaurant. Very convenient for flight from terminal 5.

    Antonia, 1 night trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel and very convenient for the terminal.

    Quick and easy check in. The room was a good size clean and the bed was very comfortable. Had access to the club lounge which had a good selection of drinks. The bar snacks weren’t great but ok. Other options were available if you wanted food. Very convenient for the terminal. Will definitely use it again.

    Russell, 1 night trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    HÖG KLASS BRA LÄGE

    Allt var bra, tog lite lång tid vid incheckningen men all personal var vänlig och trevliga. Jag

    HANS, 1 night trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointing for Sofitel

    Hotel is great for terminal 5 although not well signposted to get there. Service terrible. 15 minutes to get a drink in the afternoon tea cafe when there were only 12 guests. Same for the evening in Sphere Bar and almost 45 minutes to get food. 5 hours to bring an extension cable because there are no sockets next to the bed it within a few metres. Standard hotel room which could do with a refresh.

    Bryan, 1 night trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent service

    We spent one night here as we had an early flight from terminal 5. The service was outstanding, particularly from the concierge team (Sarah went above and beyond to help us) Location couldn’t be better with a short walk to the terminal via an adjoining corridor. Extremely comfortable bed. Nice big room. Very clean.

    Imogen, 1 night family trip, Oct 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I was enroute from Edinburgh to Brisbane, Australia but had to extend my stay at the hotel because of a change in the Aus. Government’s restrictions on the number of people entering the country. The staff at Reception were most helpful and pleasant in helping print of documents and tickets I required. The easy access to Terminal 5 was a great bonus as I had to make many trips to and fro. Unfortunately I am back in Scotland awaiting further documentation to allow me to go and live in Australia but I will definitely stay at Sofitel again.

    Kathleen, 1 night trip, Oct 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sofitel takes the T5 stress away.

    Perfect for travelling from or to Terminal 5. The spa facilities are closed, and the food at the restaurant is fine but not great.

    1 night trip, Oct 4, 2021

    Verified Hotels.com guest review

See all 2,046 reviews