Mango Lagoon Resort & Wellness Spa

Photo gallery for Mango Lagoon Resort & Wellness Spa

Primary image
Beach nearby, beach towels
Beach nearby, beach towels
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers

Overview of Mango Lagoon Resort & Wellness Spa

Mango Lagoon Resort & Wellness Spa

3.5 star property
3.5-star hotel in Palm Cove with 4 outdoor pools and spa

8.2/10 Very good

576 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
81 - 85 Cedar Road, Palm Cove, QLD, 4878
Main amenities
  • Weekly housekeeping
  • Near the beach
  • Full-service spa
  • 4 outdoor pools
  • Beach towels
  • Airport shuttle
  • Area shuttle
  • Cruise ship terminal shuttle
  • Shopping center shuttle
  • Terrace
  • Air conditioning
  • Garden
For families
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Laundry facilities
  • Limited housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Palm Cove
  • Palm Cove Beach - 2 min drive
  • Great Barrier Reef - 11 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 23 min drive
  • Redlynch Station - 17 min drive
  • Freshwater Station - 19 min drive
  • Cairns Station - 24 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Mango Lagoon Resort & Wellness Spa

Mango Lagoon Resort & Wellness Spa offers an airport shuttle (available 24 hours) for AUD 26 per person one-way. Guests can be pampered with deep-tissue massages at the spa. Other highlights include 4 outdoor pools, a terrace, and a garden. Fellow travelers say great things about the comfortable beds and helpful staff.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Friday (9:30 AM - 3:30 PM) and Saturday - Saturday (9:30 AM - 12:30 PM)
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Cruise terminal shuttle*

Offsite

  • Area shuttle within 23 km*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

What to do

  • Beach nearby
  • Hiking/biking trails nearby

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Garden
  • Terrace
  • 4 outdoor pools
  • Full-service spa

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 45-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Holistic Spa. Services include deep-tissue massages, Swedish massages, and Thai massages.

The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 26 per person (one-way)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for AUD 12.0 per day
  • Rollaway beds are available for AUD 40.0 per day
  • Airport shuttle for children between the ages of 2 and 12 costs AUD 13 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Mango Lagoon
Mango Lagoon Resort & Wellness Spa
Mango Lagoon Resort & Wellness Spa Palm Cove
Mango Lagoon Wellness Spa
Mango Lagoon Wellness Spa Palm Cove
Mango Lagoon Hotel Wellness
Mango Lagoon Resort & Wellness Hotel Palm Cove
Mango Lagoon Resort Wellness Spa Palm Cove
Mango Lagoon Hotel Wellness
Mango Lagoon Resort & Wellness Hotel Palm Cove
Mango Lagoon & Wellness Spa
Mango Lagoon Resort Wellness Spa
Mango Lagoon Resort & Wellness Spa Hotel
Mango Lagoon Resort & Wellness Spa Palm Cove
Mango Lagoon Resort & Wellness Spa Hotel Palm Cove

Frequently asked questions

Overall score and ratings

8.2

Very good

8.0/10

Cleanliness

8.1/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

10/10 Exceptional

Enjoyable stay
We had a spacious two bedroom unit on the second floor overlooking one of the pools. Facilities were great and the staff always on hand and helpful with all requests. An easy walk to the beach and restaurants, would definitely recommend
Helen, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Emilie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great pool set up
Christopher, 7-night family trip
Verified Wotif guest review

8/10 Very good

Thankyou for setting up side by side beds as reque
The pool was great. There should be a solid wall between the bedroom and the toilet/shower for privacy etc.
Gregory, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Surrounding areas and layout of the property provides privacy. Good access to the beach and restaurants.
Liliya, 5-night trip
Verified Lastminute guest review

10/10 Exceptional

We had a wonderful time at the Mango Lagoon. Staff was helpful, and the pools were great. The room was wonderful, clean, and perfect to relax.
Rose, 5-night family trip
Verified Wotif guest review

6/10 Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful long weekend getaway
Sonja, 3-night trip
Verified Hotels.com guest review

8/10 Very good

We loved this resort. There are multiple pools, and a kids pool that has low areas and toddler splash areas and the pool had toys and pool noodles. The apartment was really big and had everything we needed. It's only 2streets walking to the beach. And we got Coles delivered twice, really easy. We also got an early check in and a very late check out for free, thanks to the team at Mango Lagoon Resort.
12-night family trip
Verified Wotif guest review

10/10 Exceptional

Lovely property! A place you could live- location was very convenient, several lovely looking pools and a HUGE apartment. A full size kitchen, living, dining, bedroom plus washing machine, dishwasher the list goes on.
1-night family trip
Verified Wotif guest review