Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

Photo gallery for Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

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Indoor spa tub
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Free minibar, in-room safe, desk, soundproofing

Overview of Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

UNESCO Sustainable Travel Pledge

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

4.0 star property
4-star hotel in Aix-les-Bains with spa and indoor pool

7.8/10 Good

174 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
111 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Breakfast available
  • Fitness center
  • Steam room
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • UNESCO Sustainable Property
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Grand Cercle Casino - 4 min drive
  • Thermes Chevalley - 10 min drive
  • Lake Bourget - 11 min drive
  • Carre Curial - 23 min drive
  • Abbaye d'Hautecombe - 47 min drive
  • Marais de Lavours National Nature Reserve - 47 min drive

Getting around

  • Chambery (CMF-Chambery - Savoie) - 14 min drive
  • Geneva International Airport (GVA) - 51 min drive
  • Viviers du Lac Station - 9 min drive
  • Grésy-sur-Aix Station - 15 min drive
  • Aix-les-Bains - Le Revard Station - 21 min walk

About this property

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

A great choice for a stay in Aix-les-Bains, Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz is just 4 mi (6.5 km) from the airport. Guests can visit the spa to indulge in hot stone massages, body wraps, or facials, and French cuisine is served at Restaurant Biõz, which is open for breakfast and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this upscale hotel. The room service and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Helicopter/airplane tours
  • Golfing nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (7833 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • 2 spa tubs
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Nuxe - Domaine de Marlioz. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a spa tub and a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant Biõz - This restaurant specializes in French cuisine and serves breakfast and dinner.
Bar Flõ - This bar overlooks the pool and garden. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.54 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18.90 for adults and EUR 9 for children (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10.00 per pet, per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from May to September
  • Guests under 16 years old are not allowed in the swimming pool
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Aix Bains Domaine Marlioz
Mercure Aix Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Hotel
Mercure Aix Bains Domaine Marlioz Hotel Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Hotel Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Hotel Aix-les-Bains
Hotel Mercure Aix Les Bains Domaine de Marlioz Hotel
Mercure Aix Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Bains Domaine Marlioz
Mercure Aix Les Bains Domaine de Marlioz Hotel Aix-les-Bains
Mercure Aix Les Bains Domaine de Marlioz
Mercure Hotel Aix-les-Bains Domaine Marlioz
Hotel Mercure Aix Les Bains Domaine de Marlioz Hotel
Mercure Aix Bains Domaine Marlioz Hotel
Mercure Aix Les Bains Domaine de Marlioz Hotel Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Bains Domaine Marlioz
Mercure Aix Les Bains Domaine de Marlioz
Mercure Hotel Domaine Marlioz
Mercure Aix-les-Bains Domaine Marlioz
Mercure Domaine Marlioz
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Hotel
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Aix-les-Bains
Hotel Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Les Bains Domaine de Marlioz Hotel
Mercure Aix Les Bains Domaine de Marlioz

Frequently asked questions

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

All in all, a lovely stay. Breakfast was fantastic. The space overall is a bit dated and worn, but it didn’t affect our comfort too much. Carpet should probably be changed sooner than later.
Warren, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location for exploring Aix-les-Bains
Easy to find accomodation on the outskirts of Aix-les-Bains.Great sized room with balcony. Extra seating in the room added to the comfort. The staff were very friendly and efficient in dealing with all of our queries. A lovely spa area with outside sun loungers. The quality of food in the restaurant was good. Ideal for a short or longer stay.
Owen, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Although we wake up at 04:30 am because of pipe leakage in the bathroom that caused flood all over the sleeping room , the reaction of the front desk was incredible - in a few minutes he change our room , stoped the leakage and promised not to charge our staying at that night. All other things was very good. It was a kind of nightmare but we know it can happen and its very important to know that the man from the front desk was efficient and immediately ofer us compensation.
Avraham, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Peaceful location and very comfortable
Set in beautiful grounds, lots of parking space (important in this area) the staff were really friendly and helpful. Our room was a good size and balcony perfect. The only thing that dated the hotel was that the lift/elevator was a bit old and not very smooth but that was a minor issue. Room service was the full menu brought to our room, not some burgers and fries option! Also very welcoming for our labrador - an extra 10 euro was very reasonable to include her.
richard, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Below average
I ordered room service during my stay and had food poisoning, which led to throw up all night and ruining my trip. Breakfast had poor options...staff was unfriendly in restaurant. Not keen to assist. Reception team was polite and accomodating.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

A great discovery
Aix-les-Bains was a great discovery and the hotel was a perfect place to stay. Had a mountain view which was peaceful and quiet. Not far from the town and easy to visit the surrounding area. The eating area and spa looked good, but I was too busy to use it myself. Staff were very helpful.
2-night romance trip
Verified Hotels.com guest review

6/10 Good

Could be beautiful......
I found this dissapointing quality for a Mercure hotel. The best things are the food, both breakfast and dinner were lovely. Bed was very comfortable and the rooms are a great size. Staff are also excellent. The main issue here is the severe shabbiness of the whole place. Everything was stained, the decor was hanging off and ancient, carpets throughout are old & coming away, doors and fittings need replacing everywhere. Needs some serious attention.
Alexandra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel!
Very nice stay. Calm. I appreciated the access to the pool included to relax. Clean.
Verified Hotels.com guest review

2/10 Poor

wanted to relax...
Very, very disappointed about this Mercure Aix les Bains. The room was old and dirty. It felt like it hasn't been used for a while. Very surprising considering we paid for the privilege room (funny no for 175 euro?). The thermes were closed on Friday and Saturday. Still wondering why... maybe because it was a bank holiday? But then it means we should go to the hotel during the week when we work? The SPA is just OK, nothing fancy but it works. Bar and bartender were fine - in line with our expectations and the status of a 3 stars hotel (4 stars on the building). The reception did not speak English that well - which maybe explained why they did not bother to explain anything when we checked-in (thermes are closed, spa works, etc..). They, however, did not forget to mention the breakfast at 19 euro/ person.
Verified HotelClub guest review

6/10 Good

Convenient and Well Priced
The hotel has all the basics. The front desk staff was very friendly. The rest of the hotel staff was so so. The rooms are a little out dated. The location is good and I love the free parking.
Verified Hotels.com guest review