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InterContinental Santiago

4-star ski hotel with ski shuttle, near Costanera Center

From
Rs8,132

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Av. Vitacura 2885, Santiago, 7550024, Region Metropolitana, Chile
7.2.Good.
  • Clean room slow service and rude staff at the front desk. Nice location very expensive…

    Feb 13, 2021

  • Location was in a nice safe district close to restaurants. Not the most interesting area.

    Jan 4, 2020

See all 67 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 381 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby

What’s around

  • Heart of Santiago
  • Costanera Center - 6 min walk
  • Clinica Santa Maria - 41 min walk
  • Peru Plaza - 5 min walk
  • Uruguay Park - 6 min walk
  • Gran Torre Santiago - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Standard Room
  • Business Room, 1 King Bed
  • Business Room, 1 King Bed, Corner
  • Business Room
  • Business Room, 2 Twin Beds, Corner
  • Luxury Suite, 1 King Bed
  • Executive Room, 1 Twin Bed

Location

Av. Vitacura 2885, Santiago, 7550024, Region Metropolitana, Chile
  • Heart of Santiago
  • Costanera Center - 6 min walk
  • Clinica Santa Maria - 41 min walk

What’s around

Landmarks

  • Heart of Santiago
  • Costanera Center - 6 min walk
  • Clinica Santa Maria - 41 min walk
  • Peru Plaza - 5 min walk
  • Uruguay Park - 6 min walk
  • Gran Torre Santiago - 6 min walk
  • Bicentennial Park - 11 min walk
  • Los Leones Golf Club - 15 min walk
  • Sculpture Park - 15 min walk
  • Santiago Cable Car: Oasis Station - 23 min walk
  • Sernatur - 25 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 26 min drive
  • Santiago Central Station - 9 min drive
  • Tobalaba Station - 8 min walk
  • El Golf Station - 12 min walk
  • Los Leones Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 381 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (USD 25 per day)
  • Onsite valet parking (USD 25 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Ski shuttle (surcharge)
  • Ski storage
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Golfing nearby
  • Ski equipment rental shops nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1995
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Terranée - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

La Terraza - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Pasta e Basta - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Small print

Also known as

  • InterContinental Hotel Santiago
  • InterContinental Santiago Hotel
  • InterContinental Santiago Santiago
  • InterContinental Santiago an IHG Hotel
  • InterContinental Santiago Hotel Santiago
  • InterContinental Santiago
  • Santiago InterContinental
  • Intercontinental Santiago Hotel Santiago
  • InterContinental Santiago Hotel

Optional extras

Self parking costs USD 25 per day

Valet parking costs USD 25 per day

Rollaway beds are available for USD 50.0 per night

Breakfast costs between USD 20 and USD 25 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)

WiFi is available in guestrooms for USD 20 per day (rates may vary)

WiFi is available in public areas for USD 20 (3-device limit, rates may vary)

Area shuttle service to the casino, shopping center, and ski area is offered for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, InterContinental Santiago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 25 per day. Valet parking costs USD 25 per day. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Wendy's (3-min walk), Sushiban (4-min walk), and ICA (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
  • Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center.
7.2.Good.
  • 10.0.Exceptional

    Excellent stay in Santiago!

    Excellent service. I was able to get my room early upon arrival with no problems. Concierge was so helpful in planning day excursions for me. Loved the quiet swimming pool!

    Peggy, 2 night trip, Sep 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Awesome staff, but I wish they would change the breakfast menu every other day.

    Juan, 3 night business trip, Aug 11, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Can’t charge you an entire day just for two hours of early check in. That’s very bad. No hotel in the USA even charge for that

    1 night business trip, Jul 22, 2019

    Verified Expedia guest review

  • 6.0.Good

    Service could have been better. No transparency. Overall ok ok nothing great.

    4 night trip, Apr 7, 2019

    Verified Expedia guest review

  • 8.0.Very good

    It is nice but service is not that good and pricing is high

    3 night business trip, Mar 24, 2019

    Verified Expedia guest review

  • 2.0.Poor

    This hotel is a disaster, in your website it didn’t say that the hotel is under renovation, I paid for king size room and it was too noisy because the renovation, I requested to change my room and what I got it’s a 2 single beds room and that was unacceptable, I paid for king size bed room, and the new room was noisy too, I could hear what’s going on next door specially if my neighbor takes a shower, for an almost usd300 per night in average, the hotel put me in the old tower. Another thing on the 2nd night I’m a gold member of yours and That didn’t help so much, what I got is free bearkfast and the hotel offered me to change the last night the room but it was too late for me, I won’t ever stay here again, I have to recognize that at least I got a late check out until 2pm

    2 night trip, Mar 18, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Worst experience in last 5 years

    The hotel was very unprofessional. They don't understand what are required for hospitality industry. From check-in to check-out and luggage claim, they did it all wrong. I was literally shocked that Intercontinental brand could be this bad. Not recommending this hotel at all.

    1 night business trip, Mar 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Loud construction

    They had construction in the hotel with pounding sounds all day long over our room. The rooms were fairly clean.

    Manhal, 3 night romance trip, Mar 11, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Attractive decor, spacious room(handicap accessible?). Big problem was lack of hot water. Other travelers said to let the water run for 10 minutes, but ours never became hot -just lukewarm.

    2 night trip with friends, Mar 11, 2019

    Verified Orbitz guest review

  • 2.0.Poor

    the bathroom was a disaster, dirty and badly cleaned. Never again

    Carl, 4 night business trip, Jan 23, 2019

    Verified Hotels.com guest review

See all 67 reviews