Crowne Plaza Brussels Airport, an IHG Hotel

Photo gallery for Crowne Plaza Brussels Airport, an IHG Hotel

Primary image
Terrace/patio
Terrace/patio
Flat-screen TV, iPod dock, pay movies
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Crowne Plaza Brussels Airport, an IHG Hotel

Crowne Plaza Brussels Airport, an IHG Hotel

4.0 star property
4-star hotel in Diegem with restaurant and bar/lounge

8.8/10 Fabulous

587 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Da Vincilaan 4, Machelen, 1831
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • Business center
  • 17 meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Diegem
  • NATO Headquarters - 5 min drive
  • King Baudouin Stadium - 19 min drive
  • Atomium - 13 min drive
  • Royal Palace of Brussels - 23 min drive
  • Avenue Louise - 27 min drive
  • La Grand Place - 29 min drive
  • Manneken Pis Statue - 34 min drive
  • Tour & Taxis - 26 min drive

Getting around

  • Brussels Airport (BRU) - 4 min drive
  • Antwerp (ANR-Antwerp Intl.) - 34 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 55 min drive
  • Zaventem Station - 15 min walk
  • Brussels National Airport Station - 27 min walk
  • Zaventem Brussels-National-Airport Railway Station - 28 min walk
  • Free airport shuttle

About this property

Crowne Plaza Brussels Airport, an IHG Hotel

Located just 1.2 mi (2 km) from the airport, Crowne Plaza Brussels Airport, an IHG Hotel offers a free shuttle at scheduled times. Guests can visit the health club for a workout or grab a bite to eat at Craft, which serves breakfast, lunch, and dinner. This upscale hotel also features a bar/lounge, a sauna, and a steam room. Fellow travelers like the helpful staff and restaurant.

Languages

Dutch, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 315 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 22 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered onsite self parking (EUR 25 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle from 6:00 AM to 11:00 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu
  • Children's games

Working away

  • 24-hour business center
  • 17 meeting rooms
  • Computer station
  • Conference space (9225 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Dutch
  • English
  • French

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Craft - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of EUR 25.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Uncovered self parking costs EUR 25 per day
  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Also known as

Brussels Airport Crowne Plaza
Crowne Plaza Brussels Airport
Crowne Plaza Hotel Brussels Airport
Crowne Plaza Brussels Airport Hotel
Crowne Plaza Brussels Airport
Crowne Plaza Brussels Airport an IHG Hotel
Crowne Plaza Brussels Airport, an IHG Hotel Hotel
Crowne Plaza Brussels Airport, an IHG Hotel Machelen
Crowne Plaza Brussels Airport, an IHG Hotel Hotel Machelen

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very good

Sue, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

James and Jody, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perizat, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ronaldo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sue, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Love the bedding, room and separate shower. Did not like the service at the bar(ignored) and the a la care service. Medium rare was medium and medium was medium rare. Our Neigbors tafel never got his dinner order. Twice we were brought drinks we never ordered so there was confusion all over the place.
Cornelis, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Comfortable and convenient
The service was excellent and the room was in great condition. My only complaint is that the room was too warm for me and, even when I set the thermostat down, the room did not cool.
Gavin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great choice for staying ahead of an early morning flight. Excellent service, attention to the customer.
Nancy, 1-night romance trip
Verified Expedia guest review