Guests
All properties in Wiesbaden, Hessen, Germany

Mercure Hotel Wiesbaden City

4-star hotel in Mitte with restaurant and bar/lounge

  • Free WiFi
From
Rs7,278

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Spa
  • Spa
  • Indoor Pool
  • Standard Room, 1 Twin Bed - Living Area
  • Spa
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Bahnhofstrasse 10-12, Wiesbaden, 65185, HE, Germany
8.6.Fabulous.
  • I’ll start off what was great about the location. The location is excellent. Centrally…

    Aug 13, 2021

  • Hello, The Hotel is ideally situated near city center. I had an appointment at 9:30 the…

    Feb 3, 2021

See all 87 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 235 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom

What’s around

  • In Mitte
  • Wilhelmstrasse - 2 min walk
  • Wiesbaden Town Hall - 4 min walk
  • Landtag of Hessen - 4 min walk
  • Museum Wiesbaden - 5 min walk
  • Rhein Main Congress Center - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Privilege, Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Standard Room, 1 Twin Bed
  • Standard Twin Room, 2 Twin Beds

What’s around

Landmarks

  • In Mitte
  • Wilhelmstrasse - 2 min walk
  • Wiesbaden Town Hall - 4 min walk
  • Landtag of Hessen - 4 min walk
  • Museum Wiesbaden - 5 min walk
  • Rhein Main Congress Center - 5 min walk
  • Schlossplatz - 5 min walk
  • Marktkirche - 6 min walk
  • Cuckoo Clock - 7 min walk
  • Goldgasse - 8 min walk
  • Hessian State Theatre - 9 min walk

Getting around

  • Frankfurt Airport (FRA) - 18 min drive
  • Mainz (QFZ-Mainz Finthen) - 18 min drive
  • Wiesbaden (UWE-Wiesbaden Central Train Station) - 11 min walk
  • Wiesbaden Central Station - 11 min walk
  • Wiesbaden Central Station - 12 min walk
map
See on map
Bahnhofstrasse 10-12, Wiesbaden, 65185, HE, Germany

At a glance

Hotel size

  • This hotel has 235 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 18.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Japanese
  • Polish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch Smart TV
  • Netflix
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Refundable depositPay at property

  • Deposit: EUR 50.00 per night

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 30 nights

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 21 for adults and EUR 21 for children (approximately)
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra bedsPay at property

  • Rollaway beds are available for an additional charge

PetsPay at property

  • Pets are allowed for an extra charge of EUR 15 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

ParkingPay at property

  • Self parking costs EUR 18.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Eurocard and cash.

Also known as

  • Crowne Plaza Hotel Wiesbaden
  • Mercure Hotel Wiesbaden City Hotel Wiesbaden
  • Crowne Plaza Wiesbaden
  • Wiesbaden Crowne Plaza
  • Crowne Plaza Wiesbaden Hotel Wiesbaden
  • Mercure Hotel Wiesbaden City
  • Mercure Wiesbaden City
  • Mercure Wiesbaden City
  • Mercure Hotel Wiesbaden City Hotel
  • Mercure Hotel Wiesbaden City Wiesbaden

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Hotel Wiesbaden City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 18.00 per day. Electric vehicle charging is available.
  • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3 PM - 5:30 AM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Pizza Punto IT (3-min walk), Sushileecious (3-min walk), and Der Andechser im Ratskeller (4-min walk).
  • No, this hotel doesn't have a casino, but Kurhaus (12-min walk) is nearby.
8.6.Fabulous.
  • 2.0.Poor

    The wouldn't give me a detailed receipt because I paid through you all

    Jeffery, 3 night business trip, Sep 21, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great hotel in a great location

    The Mercure is located close to the city center (5 minute walk) and also to the main roads in and out of the city. Convenient parking under the hotel (which can be hard to find.) Great service at the front desk and dining area. Rooms are becoming a bit aged (especially carpet) but are very clean and quiet. Wonderful ice cold AC (also hard to find.)

    Amanda, 4 night business trip, Jul 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel.

    Great hotel 5 minutes walk from centre of town. About 10 minutes to train station. Friendly staff, nice surroundings. Beds very comfortable. Only gripe was 6 yo-yos for a pint. Felt that was a bit steep. But would definitely stay again. Also had a good few English speaking channels on the box.

    jb, 2 night trip, Jan 23, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Restaurant was closed because of a grease fire. I had a soccer team in rooms all around me and they kept me up most of the night. I had to change rooms. Great location. Room was clean. Staff was extremely helpful and polite.

    9 night business trip, Jan 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent lobby and bar area.Very welcoming and clean.

    1 night business trip, Jan 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel. Clean and comfortable. Plenty of space in lobby area to work if necessary. Staff was very helpful during multiple incidents of lost/forgotten keys. :)

    James, 2 night business trip, Jan 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient and Positive

    Service was great. Breakfast is diverse. Beds are a little uncomfortable

    2 night business trip, Jan 8, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Spacious lobby, very clean, well thought-out bedrooms

    1 night romance trip, Oct 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic Nine Night Stay

    I stayed here for business (and my mother was with me) It was the BEST stay ever. The staff was extremely kind and helpful. We were there nine nights, and I can honestly say that every single staff member that we came in contact with was awesome. While I was away each day at business, my Mother usually stayed at the hotel or close by. Staff members always helped her, said a special hello, etc. The room was perfect for us. Two twin beds, roomy, clean, nice bathroom. I also loved that we were located within walking distance to shopping, restaurants, etc. I look forward to future stays at the Mercure.

    Murphy, 9 night business trip, Oct 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    This hotel is literally a block and a half from the town hall, so very centrally located and easy access to downtown Wiesbaden. The hotel was nice, the parking good, and the breakfast excellent. The AC didn’t get as cold as I would have liked it in my room, but it was over 90 degrees outside when I was there, which is abnormally warm for Wiesbaden.

    3 night business trip, Aug 24, 2019

    Verified Orbitz guest review

See all 87 reviews