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All properties in Puebla, Puebla, Mexico

Hotel Puebla Plaza

Colonial hotel, steps from Puebla Cathedral

  • Free WiFi
From
Rs2,026

Image gallery

  • Classic Quadruple Room, 2 Double Beds - Guest Room
  • Classic Quadruple Room, 2 Double Beds - Guest Room
  • Luxury Room, 1 King Bed, City View - Private spa tub
  • Classic Quadruple Room, 2 Double Beds - Courtyard View
  • Classic Quadruple Room, 2 Double Beds - Guest Room
Classic Quadruple Room, 2 Double Beds - Guest Room. Image 1 of 82.
1 / 82Classic Quadruple Room, 2 Double Beds - Guest Room
5 Poniente No 111, Puebla, 72000, PUE, Mexico
7.2.Good.
  • My experience here was great. The gal in the front desk was amazing in providing detailed…

    Oct 22, 2021

  • I stayed here twice and had a good experience both times. The reception and cleaning…

    Nov 10, 2019

See all 76 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Quiet
Safe
Convenient

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
    • Free WiFi
    • Non-smoking

    Property highlights

    Main amenities

    • 37 smoke-free guestrooms
    • Daily housekeeping
    • Breakfast available
    • 24-hour room service
    • 24-hour front desk
    • Multilingual staff

    For families

    • Private bathroom
    • Television
    • Free toiletries
    • Yard
    • Daily housekeeping
    • Iron/ironing board

    What’s around

    • In Puebla Historic Center
    • Puebla Cathedral - 1 min walk
    • Zocalo Square - 3 min walk
    • Palafoxiana Library - 1 min walk
    • Bello Museum - 3 min walk
    • Profetica - 3 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Classic Quadruple Room, 2 Double Beds
    • Double Room, 1 Double Bed
    • Luxury Double Room, 2 Double Beds
    • Luxury Room, 1 King Bed, City View

    What’s around

    Landmarks

    • In Puebla Historic Center
    • Puebla Cathedral - 1 min walk
    • Zocalo Square - 3 min walk
    • Palafoxiana Library - 1 min walk
    • Bello Museum - 3 min walk
    • Profetica - 3 min walk
    • Amparo Museum - 5 min walk
    • Los Sapos Bazaar - 6 min walk
    • Candy Street - 6 min walk
    • Santo Domingo Church - 6 min walk
    • Rosario Chapel - 6 min walk

    Getting around

    • Hermanos Serdan Intl. Airport (PBC) - 28 min drive
    • Puebla–Cholula Tourist Train Terminal - 24 min walk
    map
    See on map
    5 Poniente No 111, Puebla, 72000, PUE, Mexico

    At a glance

    Hotel size

    • This hotel has 37 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 2 PM-5:00 PM
    • Check-out time is 11:30 AM
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • No onsite parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast daily (surcharge)
    • 24-hour room service

    Things to do

    • Ecotours nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1

    Accessibility

    • In-room accessibility
    • Handrails in hallways
    • Handrails in stairways

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Ceiling fan
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding

    Things to enjoy

    • Yard

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries

    Be entertained

    • TV
    • Digital TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • Access via exterior corridors

    Fees & policies

    Optional extras

    • Continental breakfast is offered for an extra charge of MXN 60 per person (approximately)

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    Policies

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.

    This property accepts Visa, Mastercard, American Express, debit cards and cash.

    Also known as

    • Hotel Puebla Plaza
    • Puebla Plaza
    • Hotel Puebla Plaza Hotel
    • Plaza Hotel Puebla
    • Hotel Puebla Plaza Puebla
    • Hotel Puebla Plaza Hotel Puebla

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Puebla Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no onsite parking at Hotel Puebla Plaza.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2 PM - 5:00 PM. Check-out time is 11:30 AM. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes. Nearby restaurants include La Zanahoria (4-min walk), Tortas La Florecita (4-min walk), and Los Globos (4-min walk).
    • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours.
    7.2.Good.
    • 8.0.Very good

      Fantastic location

      The reception and cleaning staff here were really excellent, but speak limited English. The location can't be beat as it is less than a block from the cathedral and walkable to the historic center sites of interest. The only improvements I would make would be to include a bathmat with the daily linens, have a towel rod or hook in the bathroom, and to have a shelf near the bathroom sink for putting toiletries. I will definitely stay here the next time I'm in Puebla!

      Justin, 1 night trip, Nov 2, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Puebla Plaza

      Great location

      Osvaldo, 1 night trip with friends, Mar 12, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Comfortable, clean and central place to stay

      We were lucky enough to get a room during a very busy weekend and stayed one night only. The room was big, comfortable, and clean. The water was hot, the hair products good and despite the crowded streets, it was very quiet for us to rest a while. For three friends traveling together, it was a good budget/comfort pick. No elevator, so be mindful of heavy luggage. Nevetheless, the concierge helped with the bags and getting taxis.

      1 night trip with friends, Dec 9, 2018

      Verified Hotels.com guest review

    • 8.0.Very good

      Poor assistance

      The service it was nice but in the night I was in need of assistance and nobody respond to my call.

      claudia, 1 night trip with friends, Dec 8, 2018

      Verified Hotels.com guest review

    • 2.0.Poor

      Pesimo, lo peor de Puebla

      En verdad, fue muy mala experiencia, la peor noche que he pasado en un hotel.laa sábanas de nylon, se volaba el viernes enti frío por todos lados, la ventana del baño trabada y abierta. Ni regalado regresaría a tan pésimo lugar Hasta deberían quitarle la licencia municipal.

      Enrique Arturo, 2 night trip, Nov 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Recomendable para cualquier turista

      Muy lindo, gente amable, las habitaciones súper cómodas, wi-fi, cable, nos dieron cafetera y café para el desayuno, agua, vasos. Excelente servicio en la habitación. Además está cerca del mercado, queríamos conocer y a metros de la plaza central y zócalo. Excelente, lo recomiendo por precio y Calidad

      Mariana, 2 night trip with friends, Oct 2, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Gracias por la atención

      Excelente ubicación, los cuartos cómodos y la atención muy buena, altamente recomendable

      Jesus, 3 night trip, Jul 11, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      NO LO RECOMIENDO

      Es muy poco accesible , es de 4 pisos , no hay elevador, no hay servicio de quién lleve el equipaje aunque si me ayudaron , rente la sala de juntas un día antes que llegue no me permitieron conocerlo, si hubiera sabido donde estaba el salón lo canceló , en general el hotel son instalaciones viejas , sin mucho mantenimiento, por eso precio en la misma zona hay hoteles mucho mejores , a parte me cobraron el estacionamiento y en la mañana que me asome al ventana mi auto estaba en la calle, en general no volvería ni gratis con ellos .

      Alejandra, 1 night business trip, Apr 17, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Muy buena experiencia

      Increíble, Miguel ha sido súper anfitrion

      1 night trip, Sep 6, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excelente

      Excelente hotel, habitaciones cómodas y buen servicio.

      Alejandro, 1 night business trip, Mar 21, 2020

      Verified Hotels.com guest review

    See all 76 reviews