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iStay Hotel Ciudad Juarez

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Indoor pool
Indoor pool
Indoor pool
Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Overview of iStay Hotel Ciudad Juarez

VIP Access

iStay Hotel Ciudad Juarez

3.5 star property
Central Ciudad Juarez hotel with 1 indoor pools, connected to a shopping center

8.0/10 Very good

1,015 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juarez, CHIH, 32310

Room options

About this area

What's nearby

  • Heart of Ciudad Juarez
  • American Consulate - 22 min drive
  • University of Texas at El Paso - 20 min drive
  • Fort Bliss - 14 min drive

Getting around

  • El Paso International Airport (ELP) - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 28 min drive
  • El Paso Union Depot - 17 min drive

Restaurants

  • Los Pavos - 5 min walk
  • Degá - 6 min walk
  • Ygriega - 10 min walk
  • CUSTODIA DE SAN PABLO RESTAURANT MUSEO TEATRO - 13 min walk
  • La Choperia - 14 min walk

About this property

iStay Hotel Ciudad Juarez

IStay Hotel Ciudad Juarez puts you 5.5 mi (8.9 km) from American Consulate. Guests can take a dip in the indoor pool or grab a bite to eat at iStay Delicious, which serves breakfast. Other features include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting services

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business center
  • Conference space (852024 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

IStay Delicious - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 120 for adults and MXN 75 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel Ciudad Juarez

Frequently asked questions

Does iStay Hotel Ciudad Juarez offer free cancellation for a full refund?
Yes, iStay Hotel Ciudad Juarez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at iStay Hotel Ciudad Juarez?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at iStay Hotel Ciudad Juarez on 8 March 2023 start from ₹6,218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at iStay Hotel Ciudad Juarez?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at iStay Hotel Ciudad Juarez?
Yes, there's an indoor pool.
Are pets allowed at iStay Hotel Ciudad Juarez?
Sorry, pets aren't allowed.
Is parking offered on site at iStay Hotel Ciudad Juarez?
Yes, there's free self parking.
What are the check-in and check-out times at iStay Hotel Ciudad Juarez?
You can check in from 3 PM - midnight. Check-out time is 1 PM.
Is there an onsite casino at iStay Hotel Ciudad Juarez?
No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (18-min drive) and Sunland Park Racetrack and Casino (26-min drive) are both nearby.
What is there to do at iStay Hotel Ciudad Juarez and nearby?
IStay Hotel Ciudad Juarez has an indoor pool and a fitness center.
Are there restaurants at or near iStay Hotel Ciudad Juarez?
Yes, there's an onsite restaurant, iStay Delicious. Nearby restaurants include Los Pavos (5-min walk), Degá (6-min walk), and Ygriega (10-min walk).
What's the area around iStay Hotel Ciudad Juarez like?
IStay Hotel Ciudad Juarez is in the heart of Ciudad Juarez, a short 15-minute walk from Paso del Norte Cultural Center and 3 minutes' walk from Hospital de la Mujer. Travelers say this hotel is in a good location.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.1/10

Staff & service

7.3/10

Amenities

8.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

So nice and quiet
Marisol, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Looks good nice and clean happy staff over all good.
Verified Travelocity guest review

8/10 Very good

Me gusta este hotel por su ubicación, las instalaciones y la alberca climatizada
Verified Expedia guest review

10/10 Exceptional

jacob, 1-night trip
Verified Expedia guest review

8/10 Very good

Mariah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was suoer friendly, akso was eager to show me to my room. The room was spacious abd very clean.
Ben, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Sergio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lorena, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

roberto xavier, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Customer service I below average
Roberto, 1-night trip
Verified Orbitz guest review